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Jiva Ayurveda Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Learning Manager (formerly Adobe Captivate Prime) Learning and Development HCM n/a 2024 2024
In 2024, Jiva Ayurveda implemented Adobe Learning Manager formerly Adobe Captivate Prime to centralize clinician education under its Learning and Development program. The deployment targets both internal and external learners, with the Learning & Development team delivering more than 80 customized trainings and enrolling more than 2,400 learners in 11 months, including 250 Ayurvedic doctors across 60 Jiva clinics and international practitioners in the United States, Canada, the United Kingdom, Japan, and Eastern Europe. Course design in Adobe Learning Manager includes videos, study materials, patient case studies, and both objective and subjective assessment items, with modules tagged progressively to reflect each clinician’s acquired skills. Training content covers nontechnical and clinical workflows such as patient interviewing, root cause diagnosis, and individualized treatment planning, and Jiva’s development team uses Adobe Captivate to author and evolve interactive modules alongside the LMS. Operationally the implementation functions as a centralized learning platform supporting Jiva’s clinics and its Medical & Research Centre, which performs thousands of telemedicine consultations daily, by providing course administration, documentation, tracking, and reporting capabilities. The Learning & Development team coordinates with operations, technology, and subject matter experts to review patient consultations and iteratively update course modules, and the platform’s gamification features issue Karma Credits to reward rapid completion and high scores. Governance is anchored in crossfunctional review cycles between L&D, operations, technology, and clinical SMEs to maintain content relevance and clinical alignment. Reported results explicitly include 2,400 course enrollments in 11 months, 250 clinicians in training, and the use of gamified Karma Credits to drive engagement, and Jiva positions Adobe Learning Manager as a dependable long term platform for scaling Ayurvedic training domestically and internationally.
Learning and Development HCM 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Jiva Ayurveda implemented LiveChat on its public website. Jiva Ayurveda deployed LiveChat as a Chatbots and Conversational AI solution to support customer support and patient engagement workflows for site visitors in India. The LiveChat deployment centers on an embedded website chat widget and an agent console, delivering real-time messaging, conversation routing, canned responses, chat transcripts and offline message capture consistent with the Chatbots and Conversational AI category. LiveChat configuration emphasizes agent queuing, reusable response libraries and transcript logging to standardize interactions and maintain a record for follow up. Operational ownership resides with Jiva Ayurveda's customer support function, with staff handling live sessions during established service hours and workflows adjusted to include chat session acceptance, escalation and handover to asynchronous case work. The implementation connects site-based engagement directly to support operations, creating searchable chat records and structured agent workflows to govern conversational handling and post-chat case management.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2011 2011
In 2011 Jiva Ayurveda deployed Joomla 3.9 as the primary Web Content Management platform for its public website. The implementation established Joomla 3.9 as the content repository and publishing engine used by the company for web content delivery and site navigation. The deployment focused on standard Web Content Management capabilities, including content authoring and rich text management, template driven presentation, menu and taxonomy management, role based user administration, and publishing workflows with versioning. Joomla 3.9 extensions and template configurations were applied to support modular pages, media handling, and SEO friendly URL structures while maintaining a centralized content model. Operational ownership centered on digital content and marketing teams responsible for site updates, editorial governance, and template control, with content editors using Joomla 3.9 to manage articles, landing pages, and resource content. The architecture was web facing and oriented around a single CMS instance powering the corporate site, enabling consistent templates and content governance across sections. Governance emphasized role based access control, editorial approval steps, and scheduled publishing to coordinate updates across content owners. Joomla 3.9 served as the Web Content Management backbone for Jiva Ayurveda, enabling structured content workflows and template governance for ongoing site operations.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Jiva Ayurveda

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Jiva Ayurveda Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jiva Ayurveda IT executives and key decision makers. This section highlights Jiva Ayurveda's latest recorded technology evaluations, including Conexiom Sales Order Automation for Order Management on 2024-12-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jiva Ayurveda digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jiva Ayurveda Technographics
Jiva Ayurveda is a Healthcare organization based in India, with around 500 employees and annual revenues of $119.0 million.
Jiva Ayurveda operates a diverse technology stack with applications such as Adobe Learning Manager (formerly Adobe Captivate Prime), LiveChat and Joomla 3.9, covering areas like Learning and Development, Chatbots and Conversational AI and Web Content Management.
Jiva Ayurveda has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, LiveChat, Inc. and Joomla.
Jiva Ayurveda recently adopted applications including Adobe Learning Manager (formerly Adobe Captivate Prime) in 2024, Adobe Captivate Prime LMS in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jiva Ayurveda’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Jiva Ayurveda’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jiva Ayurveda technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.