Faridabad, 121003,
India
Jiva Ayurveda Technographics
Jiva Ayurveda Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jiva Ayurveda and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Jiva Ayurveda employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jiva Ayurveda has purchased the following applications: Adobe Learning Manager (formerly Adobe Captivate Prime) for Learning and Development in 2024, LiveChat for Chatbots and Conversational AI in 2018, Joomla 3.9 for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jiva Ayurveda is running and its propensity to invest more and deepen its relationship with Adobe Systems , LiveChat, Inc. , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jiva Ayurveda revenues, which have grown to $119.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jiva Ayurveda intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jiva Ayurveda Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Learning Manager (formerly Adobe Captivate Prime) | Learning and Development | HCM | n/a | 2024 | 2024 |
In 2024, Jiva Ayurveda implemented Adobe Learning Manager formerly Adobe Captivate Prime to centralize clinician education under its Learning and Development program. The deployment targets both internal and external learners, with the Learning & Development team delivering more than 80 customized trainings and enrolling more than 2,400 learners in 11 months, including 250 Ayurvedic doctors across 60 Jiva clinics and international practitioners in the United States, Canada, the United Kingdom, Japan, and Eastern Europe.
Course design in Adobe Learning Manager includes videos, study materials, patient case studies, and both objective and subjective assessment items, with modules tagged progressively to reflect each clinician’s acquired skills. Training content covers nontechnical and clinical workflows such as patient interviewing, root cause diagnosis, and individualized treatment planning, and Jiva’s development team uses Adobe Captivate to author and evolve interactive modules alongside the LMS.
Operationally the implementation functions as a centralized learning platform supporting Jiva’s clinics and its Medical & Research Centre, which performs thousands of telemedicine consultations daily, by providing course administration, documentation, tracking, and reporting capabilities. The Learning & Development team coordinates with operations, technology, and subject matter experts to review patient consultations and iteratively update course modules, and the platform’s gamification features issue Karma Credits to reward rapid completion and high scores.
Governance is anchored in crossfunctional review cycles between L&D, operations, technology, and clinical SMEs to maintain content relevance and clinical alignment. Reported results explicitly include 2,400 course enrollments in 11 months, 250 clinicians in training, and the use of gamified Karma Credits to drive engagement, and Jiva positions Adobe Learning Manager as a dependable long term platform for scaling Ayurvedic training domestically and internationally.
|
|
|
|
|
Learning and Development | HCM |
|
2021 | 2021 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Jiva Ayurveda implemented LiveChat on its public website. Jiva Ayurveda deployed LiveChat as a Chatbots and Conversational AI solution to support customer support and patient engagement workflows for site visitors in India.
The LiveChat deployment centers on an embedded website chat widget and an agent console, delivering real-time messaging, conversation routing, canned responses, chat transcripts and offline message capture consistent with the Chatbots and Conversational AI category. LiveChat configuration emphasizes agent queuing, reusable response libraries and transcript logging to standardize interactions and maintain a record for follow up.
Operational ownership resides with Jiva Ayurveda's customer support function, with staff handling live sessions during established service hours and workflows adjusted to include chat session acceptance, escalation and handover to asynchronous case work. The implementation connects site-based engagement directly to support operations, creating searchable chat records and structured agent workflows to govern conversational handling and post-chat case management.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011 Jiva Ayurveda deployed Joomla 3.9 as the primary Web Content Management platform for its public website. The implementation established Joomla 3.9 as the content repository and publishing engine used by the company for web content delivery and site navigation.
The deployment focused on standard Web Content Management capabilities, including content authoring and rich text management, template driven presentation, menu and taxonomy management, role based user administration, and publishing workflows with versioning. Joomla 3.9 extensions and template configurations were applied to support modular pages, media handling, and SEO friendly URL structures while maintaining a centralized content model.
Operational ownership centered on digital content and marketing teams responsible for site updates, editorial governance, and template control, with content editors using Joomla 3.9 to manage articles, landing pages, and resource content. The architecture was web facing and oriented around a single CMS instance powering the corporate site, enabling consistent templates and content governance across sections.
Governance emphasized role based access control, editorial approval steps, and scheduled publishing to coordinate updates across content owners. Joomla 3.9 served as the Web Content Management backbone for Jiva Ayurveda, enabling structured content workflows and template governance for ongoing site operations.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Jiva Ayurveda
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jiva Ayurveda Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||