Jollibee
1630Jollibee Plaza, 10/F, 10 Emerald Ave, San Antonio, Pasig,
Manila, 1604,
Philippines
Manila, 1604,
Philippines
63 2 8664 1111
Retail
Jollibee Technographics
Jollibee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jollibee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11819 Jollibee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jollibee has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, IPL HRMS for Core HR in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jollibee is running and its propensity to invest more and deepen its relationship with Oracle , IPL Research , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jollibee revenues, which have grown to $2.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jollibee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jollibee Tech Stack and Enterprise Applications
Jollibee ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Jollibee implemented Oracle NetSuite ERP as an ERP Financial solution to consolidate finance, purchasing, and inventory operations across its international subsidiaries. The initiative responded to fragmented and unreliable financial information and aggressive expansion goals which made consolidated financials essential, while adding licenses to the existing major-vendor ERP at Jollibee HQ was considered too costly to scale globally.
Jollibee deployed NetSuite OneWorld to run multiple subsidiaries and multiple currencies in a single instance, implementing multi-language support so China users access systems in Chinese while management views the same records in English. Functional capabilities implemented included consolidated financial management, multi-currency accounting, and online supply ordering tied to store restocking and procurement workflows. Oracle NetSuite ERP provided real-time visibility across territories, enabling operational, purchasing, and expansion decisioning.
The rollout demonstrated rapid operational deployment, with a complete rollout to 10 stores in Vietnam taking two months, and NetSuite securing China accreditation and localization to support a broader roll out. Following localization, 265 stores were rolled out in China with further deployments planned for the U.S. and other countries. Operational scope covered finance, purchasing, store operations and inventory replenishment across territories.
Governance and process changes centralized consolidated financial reporting and procurement workflows under the ERP Financial platform, standardizing order flows and purchasing controls across subsidiaries. Jollibee reported the platform was cost-effective for expansion, noting online supply ordering cut order time from three days to one and reduced store re-stocking costs. Real-time consolidated visibility was used to optimize operating, purchasing and expansion decisions across regions.
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Jollibee HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IPL Research | Legacy | IPL HRMS | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Jollibee implemented IPL HRMS as a Core HR solution for its Hong Kong catering and retail HR operations, with vendor listings indicating support to digitalise HR and payroll processes. The IPL HRMS deployment is listed on the vendor customer page and positioned to address retail HR needs, establishing IPL HRMS as the application supporting HR and payroll workflows for Jollibee Hong Kong.
Reported module usage includes payroll and attendance capabilities inferred from the retail HR context and IPL Research customer listing, and the IPL HRMS implementation therefore centers on payroll processing and time and attendance capture common to Core HR systems. The deployment also aligns with standard Core HR functional terminology such as employee master data management and payroll lifecycle orchestration, consistent with retail workforce requirements.
Operational scope is explicitly Hong Kong operations for catering and retail HR needs, covering store-level attendance and payroll inputs and centralized HR payroll processing for those sites. Public vendor information does not publish full module-level details, and the known signal is limited to vendor customer listing plus reported support for digitalising HR and payroll processes rather than exhaustive architecture or integration disclosures.
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Jollibee Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Jollibee deployed Cisco Webex Meetings to enable browser-accessible conferencing embedded on its public website. Cisco Webex Meetings is positioned within the Audio Video and Web Conferencing category and is used to provide on-demand virtual meeting sessions through the corporate web presence.
The implementation centers on core Cisco Webex Meetings capabilities, including real-time video conferencing, screen sharing, meeting scheduling links, and participant controls. Configuration reflects a web-first join flow, leveraging client-side browser integration with the Cisco Webex Meetings service to minimize friction for external attendees.
No specific third party integrations were provided in the source, the deployment is described as website-hosted which implies public-facing meeting access alongside internal collaboration use cases. Operational scope therefore covers web-driven customer and partner engagement scenarios while also supporting internal meeting workflows through the same Cisco Webex Meetings infrastructure.
Governance is expected to follow standard Audio Video and Web Conferencing practices, using administrative meeting controls, access and attendee management, and meeting scheduling policies to regulate sessions across corporate functions. The narrative consistently references Cisco Webex Meetings and the Audio Video and Web Conferencing category to clarify the relationship between Jollibee, the application, and its business collaboration role.
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Collaboration | Collaboration |
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2016 | 2016 |
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Jollibee Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Jollibee IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2001 | 2001 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Jollibee
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jollibee Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jollibee IT executives and key decision makers. This section highlights Jollibee's latest recorded technology evaluations, including Salesforce Vlocity for Customer Experience on 2024-07-29, Docebo LMS for Learning and Development on 2024-07-23, and Moodle LMS for Learning and Development on 2024-07-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jollibee digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-29 | Jollibee | Evaluated | Salesforce | Salesforce Vlocity | Customer Experience | CRM |
| 2024-07-23 | Jollibee | Evaluated | Docebo | Docebo LMS | Learning and Development | HCM |
| 2024-07-23 | Jollibee | Evaluated | Moodle | Moodle LMS | Learning and Development | HCM |
| 2024-06-18 | Jollibee | Evaluated |
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Point Of Sale | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Jollibee Technographics
Jollibee is a Retail organization based in Philippines,
with around 11819 employees and annual revenues of $2.49 billion.
Jollibee operates a diverse technology stack with applications such as
Oracle NetSuite ERP, IPL HRMS and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Jollibee has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, IPL Research and Cisco Systems.
Jollibee recently adopted applications including
Cloudflare CDN in 2024, Cloudflare DNS in 2024 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jollibee’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jollibee’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jollibee technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.