Jordan Ahli Bank
Shmeisani - Queen Noor Street,
Amman, 11182,
Jordan
Amman, 11182,
Jordan
962 6580 7677
Banking and Financial Services
Jordan Ahli Bank Technographics
Jordan Ahli Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jordan Ahli Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Jordan Ahli Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jordan Ahli Bank has purchased the following applications: Temenos T24 for Core Banking in 2016, Chatbase for Chatbots and Conversational AI in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jordan Ahli Bank is running and its propensity to invest more and deepen its relationship with Temenos , Chatbase , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jordan Ahli Bank revenues, which have grown to $167.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jordan Ahli Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jordan Ahli Bank Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Jordan Ahli Bank went live with Temenos T24, deploying Temenos T24 as its Core Banking platform. The go-live established Temenos T24 as the bank’s central transaction processing engine and the primary ledger for deposit and lending activity.
The implementation centered on category-aligned modules typical of Core Banking, including account management and deposits, loans lifecycle processing, payments processing, general ledger functionality, customer records and teller operations. Configuration emphasized modularization and real-time transaction handling to support retail and corporate product sets and branch-facing operations.
Operational coverage was bank wide, covering retail banking, corporate banking, branch operations and back-office processing at Jordan Ahli Bank. Governance structures were adjusted to centralize core banking change control, release management and configuration governance under a single operating model to maintain consistency across products and channels.
|
|
|
|
|
Digital Banking | ERP Services and Operations |
|
2017 | 2018 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatbase | Legacy | Chatbase | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Jordan Ahli Bank deployed Chatbase on its public website, embedding Chatbase as the primary conversational interface for web visitors. The implementation is cataloged under Chatbots and Conversational AI and is focused on improving digital customer interactions on the bank website.
The deployment emphasizes web-embedded conversational flows and leverages Chatbase capabilities consistent with Chatbots and Conversational AI, including intent classification, retrieval of FAQ responses, natural language understanding, and session state management. Configuration work concentrated on ingesting published product and service content, defining conversational dialog trees, and establishing scripted escalation triggers for handling complex inquiries.
Operational scope is limited to the corporate website, covering customer service touchpoints and online product pages, with conversational sessions routed according to defined escalation rules. Governance is organized through a central digital channels team that manages conversation design, content versioning, model tuning, and compliance review, with operational monitoring of conversational logs for ongoing refinement.
Jordan Ahli Bank uses Chatbase in its Chatbots and Conversational AI stack to support online customer service and digital banking assistance, while conversational analytics and logging are maintained to inform iterative updates and maintain oversight.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Jordan Ahli Bank deployed Cisco Webex Meetings to its public website to support web based conferencing and external meeting access. The deployment uses Cisco Webex Meetings in the Audio Video and Web Conferencing category and positions the application as the bank's primary browser accessible meeting platform for customer engagements and cross functional collaboration across retail and corporate banking teams. Cisco Webex Meetings was implemented with standard meeting capabilities expected in the Audio Video and Web Conferencing category, including browser join, scheduled meeting orchestration, host controls for participant management, screen sharing, and meeting recording. These capabilities align with both customer facing booking workflows and internal collaboration use cases, enabling organized meeting scheduling and moderated sessions. The implementation is fronted by the bank website, using web embedded meeting links and public join flows to facilitate external attendees, while IT governance focused on provisioning, user role controls and conferencing usage policies to manage access and meeting administration. Operational ownership sits with corporate IT and service owners in communications, with day to day use spanning customer service, relationship managers and corporate collaboration.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2019 | 2019 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Jordan Ahli Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jordan Ahli Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jordan Ahli Bank Technographics
Jordan Ahli Bank is a Banking and Financial Services organization based in Jordan,
with around 1200 employees and annual revenues of $167.0 million.
Jordan Ahli Bank operates a diverse technology stack with applications such as
Temenos T24, Chatbase and Cisco Webex Meetings,
covering areas like Core Banking, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Jordan Ahli Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Chatbase and Cisco Systems.
Jordan Ahli Bank recently adopted applications including
Chatbase in 2023, PubMatic in 2021 and Index Exchange in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jordan Ahli Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jordan Ahli Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jordan Ahli Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.