San Francisco, 94111, CA,
United States
Joyent Technographics
Joyent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Joyent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Joyent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joyent has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joyent is running and its propensity to invest more and deepen its relationship with Oracle , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joyent revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joyent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Joyent Tech Stack and Enterprise Applications
Joyent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Joyent implemented Oracle NetSuite ERP as its ERP Financial solution to centralize finance and accounting operations. The deployment focused on consolidating core financial processes for the companys United States corporate finance organization, aligning chart of accounts and period close procedures with a single cloud based system.
The implementation configured Oracle NetSuite ERP modules that are typical for ERP Financial deployments, including general ledger, accounts receivable, accounts payable, billing and cash management, and financial reporting. Configuration emphasis was placed on automation of routine accounting workflows and standardized transaction processing to support month end close and statutory reporting processes.
Architecturally, Oracle NetSuite ERP was provisioned as a cloud based SaaS service, positioning the application as the central finance system of record for Joyent. Operational coverage targeted finance and accounting teams, with role based access controls and audit trails to support governance of financial transactions.
Governance and process changes accompanied the rollout, with the implementation driving standard approval workflows, centralized financial controls, and a programmatic approach to chart of accounts governance. Oracle NetSuite ERP sits at the center of Joyents ERP Financial landscape and provides the foundational finance functionality to support future extensions of operational finance processes.
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Joyent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Joyent implemented Google Workspace (Formerly Google G-Suite) as its organization-wide collaboration platform. The deployment positions Google Workspace as the primary Collaboration solution to support corporate email, calendaring, and document collaboration across the company.
Google Workspace (Formerly Google G-Suite) was configured to provide core productivity modules typical of the product suite, including enterprise email, shared drives and document editing, calendar scheduling, and team collaboration spaces. Administrative configuration used Google Workspace administrative controls for user provisioning, domain management, and role-based access to collaboration resources.
Operational coverage extended across Joyent’s internal departments, delivering collaboration and communication functionality to engineering, product, and go-to-market teams. The implementation leveraged Google Workspace features for centralized account management and web-hosted collaboration capabilities that are surfaced on Joyent’s public site where appropriate.
Governance was realized through Google Workspace administrative policies and standard collaboration workflows, including centralized account administration, access controls, and device and data management best practices driven by the platform. Joyent Google Workspace (Formerly Google G-Suite) Collaboration supports core business functions for internal communication, document lifecycle, and team productivity.
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Joyent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Joyent implemented Zendesk Service to deliver Customer Support directly through its website. The deployment used Zendesk Service as a cloud-hosted, public-facing support channel embedded on the corporate site, supporting web-based ticket submission, a searchable help center, and structured ticket lifecycle management for incoming customer inquiries.
Operational coverage focused on customer support and product teams, consolidating website-originated requests into Zendesk Service for triage and resolution. Governance introduced standardized ticket routing, category-based triage, agent access controls, and escalation workflows to align support operations with product feedback and ongoing issue management.
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Joyent TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Joyent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Joyent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| SVP, Sales | VP | Sales | ||||
| CFO | CXO | Finance | ||||
| CTO | CXO | Finance |
Apps Being Evaluated by Joyent Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||