Holland, 49424, MI,
United States
Jr Automation Technographics
Jr Automation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jr Automation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Jr Automation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jr Automation has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2016, Telerik Sitefinity CMS for Web Content Management in 2018, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jr Automation is running and its propensity to invest more and deepen its relationship with Salesforce , Progress Software , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jr Automation revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jr Automation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jr Automation Tech Stack and Enterprise Applications
Jr Automation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Jr Automation implemented Salesforce Field Service (ex ClickSoftware) in a Field Service Management program deployed across three continents, four countries, and 41 states. The implementation was scoped to support mobile field operations and centralized dispatch for manufacturing service teams, establishing Salesforce Field Service (ex ClickSoftware) as the primary system for field scheduling and technician dispatch.
The deployment configured Field Service Lightning to support 35 technicians and the Customer Service Team, alongside Service Cloud for case management and Pardot for marketing automation workflows. Salesforce Field Service was used to instrument standard field service capabilities such as work order lifecycle, scheduling, mobile technician enablement, and service appointment orchestration, while analytics workflows were implemented with Einstein Analytics and Power Bi for operational reporting.
Architecturally the program included data warehousing and integration work between seven ERP systems, implemented via ETL processes and SQL Server Integration Services, and a parallel upgrade of Microsoft Dynamics SL from 2015 to 2018 CU2 to align financial and service data. These integrations fed the centralized data warehouse to enable consolidated reporting and to synchronize service, inventory, and financial records across the enterprise.
Governance and operational ownership were centralized with a program lead who managed and led all Salesforce projects and a team of Salesforce Administrators responsible for configuration, support, and release management. Operational coverage emphasized coordination between field technicians and customer service functions across the global footprint, with program governance driving configuration standards and ongoing administration.
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Jr Automation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Jr Automation deployed Telerik Sitefinity CMS to centralize content management for its public website, aligning the implementation with Web Content Management requirements for a manufacturing firm based in the United States. The deployment focuses on using Telerik Sitefinity CMS as the primary authoring and publishing engine for corporate pages, product information, and marketing content across the company website.
The implementation leverages standard Web Content Management capabilities including structured content models, page templates, a media library, WYSIWYG authoring, and role based publishing workflows. Telerik Sitefinity CMS was configured to support editorial approval chains and scheduled publishing, enabling content owners in marketing and technical communications to manage lifecycle and consistency of web assets.
Governance centered on role based access controls and formalized editorial workflows to separate content authoring from live publishing, with developer extensibility and API surface maintained for future integration needs. Operational coverage is the corporate web property and the marketing and communications function, with implementation designed to support continuous content operations and site maintainability.
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Jr Automation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, Jr Automation implemented Zoominfo Platform as an Account Based Marketing solution on its public website. The deployment centers on embedding the Zoominfo Platform into web pages to capture account-level engagement and support ABM and demand generation workflows for the manufacturing company.
Zoominfo Platform was configured to provide contact enrichment, firmographic segmentation, and website intent capture, aligning with capabilities common to Account Based Marketing platforms. Implementation work included deploying site-level tracking scripts and building segmentation rules to classify inbound visitors by company attributes and inferred intent.
Operational coverage for the Zoominfo Platform spans Marketing, Demand Generation, ABM, and Sales Development teams, with web-captured account signals intended to inform prioritization and outreach workflows. The configuration emphasizes real-time account signaling and enriched lead records to support campaign orchestration and targeted outreach across commercial functions.
Governance focused on consistent campaign tagging, lead qualification alignment, and a phased rollout across web pages to ensure reliable account capture and attribution. The narrative describes a site-embedded, account-centric use of Zoominfo Platform that structures marketing and sales processes around captured account intelligence for Jr Automation.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Jr Automation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Jr Automation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Jr Automation
Apps Being Evaluated by Jr Automation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-22 | Jr Automation | Evaluated | Hexagon | EcoSys | Project Portfolio Management | PPM |