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Jumia Egypt

,
New Cairo City, ,
Egypt

https://www.jumia.com.eg/

n/a

Retail

Jumia Egypt Technographics

Jumia Egypt Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Jumia Egypt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Jumia Egypt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Jumia Egypt has purchased the following applications: SAP WalkMe for Digital Adoption in 2020, Zendesk Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Jumia Egypt is running and its propensity to invest more and deepen its relationship with SAP , Zendesk , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Jumia Egypt revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jumia Egypt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Jumia Egypt Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
SAP	Legacy	SAP WalkMe	Digital Adoption	HCM	n/a	2020	2020

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Zendesk	Legacy	Zendesk Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2018	2018
			Chatbots and Conversational AI	AI-Powered Application		2019	2019

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Google	Legacy	Google Workspace (Formerly Google G-Suite)	Collaboration	Collaboration	n/a	2013	2013

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application, Web and Enterprise Search	Content Management		2016	2016

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			eCommerce	eCommerce		2015	2015
			Personalization and Product Recommendations	eCommerce		2015	2015

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Customer Analytics	CRM		2013	2013
			Customer Engagement	CRM		2013	2013
			Customer Engagement	CRM		2017	2017
			Customer Engagement	CRM		2024	2024
			Customer Experience	CRM		2018	2018
			Customer Support	CRM		2016	2016
			Data Management Platform	CRM		2017	2017
			Data Management Platform	CRM		2023	2023
			Data Management Platform	CRM		2023	2023
			Data Management Platform	CRM		2024	2024
			Digital Advertising Platform	CRM		2013	2013
			Digital Advertising Platform	CRM		2017	2017
			Digital Advertising Platform	CRM		2013	2013
			Digital Advertising Platform	CRM		2013	2013
			Digital Advertising Platform	CRM		2024	2024
			Digital Advertising Platform	CRM		2017	2017
			Marketing Analytics	CRM		2013	2013
			Marketing Analytics	CRM		2013	2013
			Marketing Analytics	CRM		2015	2015
			Marketing Analytics	CRM		2016	2016
			Marketing Analytics	CRM		2017	2017
			Marketing Automation	CRM		2018	2018
			Marketing Automation	CRM		2013	2013
			Tag Management	CRM		2013	2013

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2013	2013

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2013	2013
			Application Hosting and Computing Services	IaaS		2016	2016
			Content Delivery Network	IaaS		2023	2023
			Content Delivery Network	IaaS		2013	2013
			Content Delivery Network	IaaS		2013	2013
			Content Delivery Network	IaaS		2015	2015

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Endpoint Detection and Response (EDR)	CyberSecurity		2024	2024
			Web Application Firewalls (WAF)	CyberSecurity		2016	2016
			Web Application Firewalls (WAF), Phishing Protection	CyberSecurity		2023	2023

IT Decision Makers and Key Stakeholders at Jumia Egypt

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Jumia Egypt Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Jumia Egypt Technographics

Jumia Egypt is a Retail organization based in Egypt, with around 1400 employees and annual revenues of $250.0 million.

Jumia Egypt operates a diverse technology stack with applications such as SAP WalkMe, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like Digital Adoption, Chatbots and Conversational AI and Collaboration.

Jumia Egypt has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Zendesk and Google.

Jumia Egypt recently adopted applications including MoEngage Enagage in 2024, Adobe Audience Manager in 2024 and Magnite (ex Rubicon Project) in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Jumia Egypt’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Jumia Egypt’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Jumia Egypt technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.