AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Juniper Aged Care Tech Stack and Enterprise Applications

Juniper Aged Care ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor ERP ERP Financial ERP Precise Business Solutions 2010 2010
In 2010, Juniper Aged Care implemented Epicor ERP, deploying an ERP Financial platform across its retirement villages and residential aged care operations. The rollout targeted financial and procurement modernization for an organisation operating 14 independent living retirement villages, 13 low care residential services, and seven intermixed facilities, and included management of more than 2,500 suppliers tied to the business. The implementation centered on Epicor Financial Management combined with Epicor Advanced Requisition Management ARM and Epicor Senior Living Solution, with ARM delivered as an online requisition and workflow engine providing full-cycle procurement functionality via a web browser. Configuration work included requisition workflow modeling, multi‑level authorisation controls, purchase order automation and inventory optimisation rules, enabling users to raise high volumes of purchase orders through a controlled electronic process. Juniper integrated Epicor ERP with its resident management processes by leveraging Epicor Senior Living Solution to ensure financial and client records synchronized in real time, and the organisation noted ease of integration with other applications for operational reporting. Precise Business Solutions acted as the implementation partner, using their Precision methodology to deliver ARM as a Precise-developed module and to provide ongoing enhancement and support for the enterprise information system. Governance and process change accompanied the technical deployment, with procurement practices and authorisation workflows restructured to improve visibility to commitments and enforce expenditure control. Juniper reported explicit outcomes from the program, including rationalisation of suppliers, improved supplier relationships, more accurate real-time data for forecasting, elimination of month‑end accruals for procurement items, and reported savings in excess of $1 million in the 2009/10 financial year, alongside operational metrics such as more than 25,000 purchase orders raised through ARM.
Juniper Aged Care HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Edenred Legacy Reward Gateway Employee Reward and Recognition Employee Recognition and Rewards Management HCM n/a 2020 2020
In 2020, Juniper Aged Care implemented Reward Gateway Employee Reward and Recognition. The solution is deployed on Juniper's employee-facing website at juniper.rewardgateway.com.au and provides Employee Recognition and Rewards Management to employees across the organization. Administration and configuration are managed by HR and People and Culture through the platform's administrative consoles with role based access for program managers and local coordinators. Reward Gateway Employee Reward and Recognition has been configured to support category aligned workflows including social and peer to peer recognition, points and rewards catalog management, e gift vouchers, and administrator dashboards for program configuration and reporting. Governance for the program is structured around HR owned policies, recognition approval workflows, and administrative role provisioning to control award criteria and catalog maintenance. The narrative focuses on module level capability, web delivery, and operational ownership rather than integrations with other systems.
Recruiting HCM 2015 2015
Time Clock (Hardware) HCM 2016 2016
Workforce Management HCM 2016 2016
Juniper Aged Care ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Senior Living Healthcare ERP ERP Services and Operations Precise Business Solutions 2018 2018
In 2018 Juniper Aged Care deployed Epicor Senior Living as the core component of a Healthcare ERP initiative to unify financial and resident management across its Australian operations. The implementation encompassed Epicor Senior Living Solution, Epicor Financial Management and Epicor Advanced Requisition Management ARM, and targeted Juniper’s estate of fourteen retirement villages, thirteen low care residential services and seven intermixed facilities, supporting an employee base of 2,217. Epicor Senior Living was configured to link clinical and resident data to financial processes while Epicor Financial Management handled ledgers and procurement accounting. Epicor Advanced Requisition Management ARM was implemented as an online requisition and workflow engine to provide full-cycle procurement functionality via web browser, enforce authorisation levels, and standardise purchase order creation across sites. The deployment included integration between the resident management and financial modules to enable access to real-time data and streamlined reporting, and Juniper engaged Precise Business Solutions to implement and continually enhance the solution using a formal methodology. Operational coverage extended to supplier and procurement management, where Juniper brought more than 2,500 suppliers into the platform and has processed in excess of 25,000 purchase orders through the system. Governance and process change were central to the rollout, with procurement authorisation workflows introduced, month-end accruals removed, and manager access to daily transaction history established. Juniper reports that ARM and the Healthcare ERP environment rationalised supplier relationships, improved error detection and control in purchasing, and contributed to savings described as well in excess of 1 million Australian dollars during the 09/10 financial year.
Home Care Management ERP Services and Operations 2021 2021
Juniper Aged Care Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2015 2015
Juniper Aged Care Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2020 2020
Juniper Aged Care CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Support CRM 2019 2019
Juniper Aged Care IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Juniper Aged Care

First Name Last Name Title Function Department Email Phone
HR / Recruitment Officer Manager HR
HR Manager Manager HR
Executive Director of Human Resources Director HR
Finance Manager Manager Finance
Accounts Payable Officer Director Finance
People and Culture Manager Manager HR
Executive Director People and Strategy Director HR
Manager of Recruitment Services Manager HR
People & Culture Advisor Non Manager HR
Chief Executive Officer CXO Operations

Apps Being Evaluated by Juniper Aged Care Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Juniper Aged Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Juniper Aged Care digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Juniper Aged Care Technographics
Juniper Aged Care is a Non Profit organization based in Australia, with around 2217 employees and annual revenues of $161.0 million.
Juniper Aged Care operates a diverse technology stack with applications such as Epicor ERP, Reward Gateway Employee Reward and Recognition and Epicor Senior Living, covering areas like ERP Financial, Employee Recognition and Rewards Management and Healthcare ERP.
Juniper Aged Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor and Edenred.
Juniper Aged Care recently adopted applications including SoupedUp in 2021, Zoom in 2021 and Newfold Digital Hostopia Australia in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Juniper Aged Care’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Juniper Aged Care’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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