K12 Inc.
2300 Corporate Park Dr, Ste 200,
Herndon, 20171, VA,
United States
Herndon, 20171, VA,
United States
1 703-483-7000
Education
K12 Inc. Technographics
K12 Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by K12 Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4750 K12 Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that K12 Inc. has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems K12 Inc. is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing K12 Inc. revenues, which have grown to $889.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for K12 Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
K12 Inc. Tech Stack and Enterprise Applications
K12 Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 K12 Inc. implemented Oracle E-Business Suite to support ERP Financial operations across its corporate finance organization. The engagement positioned Oracle E-Business Suite as the central financial system, with a focus on order-to-cash billing, accounts receivable, accounts payable, general ledger and fixed asset accounting workflows.
The implementation included configuration and production support for core Oracle R12 modules, specifically GL, AR, AP, CM, BPA, FA, SLA, Payments, iExpense, PO and INV. Functional workstreams addressed FA tax books and the autolockbox process in AR, while payment processing was configured to support ACH in NACHA format and a Positive Pay payment interface with PNC Bank.
Integration workstreams delivered multiple third-party interfaces, including a Salesforce.com to Oracle EBS integration to enable Q2C billing flows, an AP interface with Serengeti for legal invoices, and a billing interface between BEE and Oracle Receivables. The Oracle E-Business Suite environment was hosted in the cloud, and the implementation included system administration responsibilities for the Oracle R12 ERP System alongside day to day coordination with Oracle Managed Cloud Services for instance maintenance, clones and refreshes.
Governance and operational processes were established to coordinate Cloud RFC prioritization and infrastructure upgrades with Oracle, and to analyze and assign routine DBA tasks to Oracle Cloud DBA Services. The program also included user training on Oracle R12 module functionality and ongoing production enhancement and support across GL, AR, AP, CM, BPA, FA, SLA, Payments, iExpense, PO and INV.
|
|
|
|
|
ERP Financial | ERP |
|
2018 | 2018 |
|
|
|
|
|
Expense Management | ERP |
|
2010 | 2010 |
|
K12 Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, K12 Inc. implemented Salesforce Chat (formerly Salesforce Live Agent) to provide a web-embedded conversational channel for students and parents. Salesforce Chat is deployed as the Chatbots and Conversational AI layer on k12.com, operating as the public facing chat widget for enrollment inquiries and ongoing support interactions.
The deployment leverages standard Salesforce Chat capabilities, including real time web chat widgets, agent console routing and queuing, chat transcript capture, canned responses, and proactive chat invitation rules. Configuration focused on session handoff and scripted response templates to streamline agent workflows while preserving conversational histories within the vendor platform, with the full application name Salesforce Chat (formerly Salesforce Live Agent) used in system records.
Operational scope centers on student services and parent support teams, with the chat interface embedded across public site pages where prospective and enrolled families initiate contact. Governance is organized around conversational policy, transcript retention, and agent access controls, with administrators managing routing rules and agent capacity in the vendor console for real time supervision and operational monitoring.
|
K12 Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016 K12 Inc. implemented Microsoft Power BI as part of an Analytics and BI initiative tied to the K12 School’s Data Warehouse. The deployment centered on a dimensional modeling approach to support institutional reporting and OLAP analytics for the organization.
The implementation included a designed dimensional model produced with Toad Data Modeler and data loads into MS SQL, MySQL and PostGre SQL as well as Oracle sources. Microsoft SQL Server Analysis Services cubes were developed using MS Visual Studio to create OLAP structures, and Microsoft Power BI was used to analyze and present results through interactive reports and dashboards.
Operationally the solution connected the Data Warehouse layer to the BI presentation layer, enabling Power BI to consume SSAS cube outputs and relational extracts from the multiple database platforms. Governance focused on model-driven data schemas and cube processing workflows to standardize analytics, while the combination of dimensional models, SSAS cubes and Microsoft Power BI formed the Analytics and BI fabric for K12 Inc.
|
K12 Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2021 | 2021 |
|
K12 Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2021 | 2021 |
|
K12 Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2015 | 2015 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
K12 Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
K12 Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
K12 Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at K12 Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Senior Director, Internal Review and Data Analytics | Director | IT | |
|
|
|
Senior Marketing Analytics Manager | Manager | Marketing | |
|
|
|
Senior Director, Marketing Analytics & Infrastructure | Director | Marketing | |
|
|
|
Senior Director of Billing Operations, Revenue Assurance | Director | Finance | |
|
|
|
Senior Director of Strategic Partnerships and Business Development | Director | Sales | |
|
|
|
Director Of Business Development | Director | Finance | |
|
|
|
Director, Operations | Director | Finance | |
|
|
|
EVP Business Operations | VP | Finance | |
|
|
|
VP, Operations | VP | Operations | |
|
|
|
CEO | CXO | Finance | |
|
|
|
Senior Director, Human Resources | Director | HR | |
|
|
|
CFO | CXO | Finance | |
|
|
|
President and COO | CXO | Finance | |
|
|
|
Senior Vice President & CIO | VP | IT | |
|
|
|
Vice President, Information Technolog | VP | IT | |
|
|
|
Global Customer Experience Manager | Manager | Customer Service | |
|
|
|
Vice President, Customer Fulfillment and New Channel Development | VP | Customer Service | |
|
|
|
Customer Experience Director | Director | Customer Service | |
|
|
|
Senior Director, Customer Acquisition | Director | Customer Service | |
|
|
|
Accounting Manager | Manager | Finance | |
|
Apps Being Evaluated by K12 Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from K12 Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the K12 Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD K12 Inc. Technographics
K12 Inc. is a Education organization based in United States,
with around 4750 employees and annual revenues of $889.0 million.
K12 Inc. operates a diverse technology stack with applications such as
Oracle E-Business Suite, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft Power BI,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
K12 Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and Microsoft.
K12 Inc. recently adopted applications including
Atlassian Jira Service Desk in 2022, Salesforce Chat (formerly Salesforce Live Agent) in 2021 and Adobe Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of K12 Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates K12 Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete K12 Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.