Kansas City KVAO Technographics
Kansas City KVAO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kansas City KVAO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Kansas City KVAO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kansas City KVAO has purchased the following applications: Tyler Entellitrak for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kansas City KVAO is running and its propensity to invest more and deepen its relationship with Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kansas City KVAO revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kansas City KVAO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kansas City KVAO Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Entellitrak | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Kansas City KVAO implemented Tyler Entellitrak as a Case Management solution to automate veterans' benefits claims processing and to support e-signatures across its Kansas operations. The deployment focused on digitizing claims intake and enabling electronic submission workflows to maintain continuity of services during increased remote work requirements.
The implementation configured core Tyler Entellitrak Case Management capabilities including claims intake and triage, automated workflow routing for claim adjudication, electronic signature capture, document management, and case tracking and reporting. Configuration emphasized template-based intake forms and workflow rules to standardize evidence collection and submission steps across benefit claim types.
Operational coverage centered on veterans benefits administration within the agency, with the system used to manage end to end claim lifecycles and to enable remote work continuity for claim processors and case managers in Kansas. Business functions impacted included benefits administration, claims processing, records management, and client communications, with electronic signatures reducing paper handling and enabling fully electronic submission paths.
Governance and process changes accompanied the rollout, with role based access controls, audit trails for signature and case actions, and standardized routing policies to enforce consistent adjudication workflows. Training and phased adoption supported the transition to electronic processes, and the configuration leveraged Tyler Entellitrak Case Management features to centralize case data and streamline claim submission workflows.
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IT Decision Makers and Key Stakeholders at Kansas City KVAO
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Apps Being Evaluated by Kansas City KVAO Executives
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