List of Tyler Entellitrak Customers
Tyler Technologies
5101 Tennyson Parkway,
Plano, 75024, TX,
United States
Plano, 75024, TX,
United States
1 972-713-3700
Professional Services
7800
$2.3B
Since 2010, our global team of researchers has been studying Tyler Entellitrak customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler Entellitrak for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler Entellitrak for Case Management include: Choctaw Nation of Oklahoma, a United States based Government organisation with 11000 employees and revenues of $2.07 billion, Virginia Department of Veterans Services, a United States based Government organisation with 550 employees and revenues of $66.0 million, Export–Import Bank of the United States (EXIM), a United States based Government organisation with 324 employees and revenues of $55.0 million, Kansas City KVAO, a United States based Non Profit organisation with 140 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler Entellitrak, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler Entellitrak customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Choctaw Nation of Oklahoma | Government | 11000 | $2.1B | United States | Tyler Technologies | Tyler Entellitrak | Case Management | 2020 | n/a |
In 2020, Choctaw Nation of Oklahoma implemented Tyler Entellitrak as a Case Management application for its judicial branch, positioning the system as the core platform for court case handling. The judicial branch concurrently deployed Tyler's Odyssey Case Manager and related court workflows to modernize case handling for tribal courts in Oklahoma, with a focused effort on digitizing case records and automating routine court processes.
The Tyler Entellitrak deployment was configured to support standard case management capabilities, including case intake, workflow automation, document management, calendaring and event scheduling, and role based access controls tailored to tribal court procedures. Configuration emphasized workflow orchestration and task routing to support end to end case lifecycle management and electronic case records that align with court operational practices.
Operational coverage centered on the Choctaw Nation judicial branch and tribal courts across Oklahoma, impacting court clerks, judges, and administrative staff responsible for case processing and docket management. No named external system integrations are specified in the source, the implementation intent was to centralize case records and standardize court workflows across sites.
Governance included restructuring court workflows and targeted user enablement to support adoption of automated processes and digital case handling. The deployment introduced automated, digital case management workflows to address manual processes and improved access to justice across the region as reported.
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Export–Import Bank of the United States (EXIM) | Government | 324 | $55M | United States | Tyler Technologies | Tyler Entellitrak | Case Management | 2020 | n/a |
In 2020, the Export–Import Bank of the United States (EXIM) deployed Tyler Entellitrak as the platform for PERSEC-IQ 1.0, implementing a Case Management solution built on the Tyler Technologies Application Platform. The system owner completed the required Privacy Impact Assessment under Section 208 of the E-Government Act of 2002 and OMB Memorandum 03-22 to document handling of personally identifiable information collected by PERSEC-IQ 1.0. Tyler Entellitrak is explicitly configured to support the personnel security lifecycle within EXIM and to centralize case handling for security and suitability workflows.
PERSEC-IQ 1.0 on Tyler Entellitrak implements core functional workflows from Intake Initiation through Adjudication Decision, with capabilities to track case status, record and audit changes, monitor workflow transitions, and compile documentation for each case. The application includes dynamic reporting features that enable extraction of essential data and insights, and it streamlines collection of candidate information to support a smoother onboarding experience and reduced administrative burden. Workflow orchestration in PERSEC-IQ 1.0 routes cases through the appropriate business processes for adjudication and clearance tracking.
The deployment handles regulated PII used solely for processing and monitoring background investigations of Federal employees and contractors, capturing standard forms SF-85, SF-85P, SF-86, and SF-87. EXIM maintains legal authority for the data under the ExportImport Bank Act of 1945 and 5 U.S.C. 301, and the application’s stated authorities reference Executive Orders 10865, 12333, 12356, and 13764, sections of title 5 and title 42, applicable CFR parts, and HSPD 12. Operational coverage is focused on personnel security, adjudication, and onboarding workflows within EXIM rather than external enterprise integration points.
Governance for Tyler Entellitrak at EXIM is documented through the PIA and aligns system operations with federal privacy and security requirements, including procedures for processing, monitoring, and routing investigative case files. The configuration of PERSEC-IQ 1.0 emphasizes auditable case management, reporting, and document compilation to support compliance with statutory and executive authorities governing federal background investigations. Where noted, the system’s design reduces administrative effort on security and HR teams by consolidating intake, adjudication, and reporting functions into a single Case Management application.
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Kansas City KVAO | Non Profit | 140 | $35M | United States | Tyler Technologies | Tyler Entellitrak | Case Management | 2020 | n/a |
In 2020, Kansas City KVAO implemented Tyler Entellitrak as a Case Management solution to automate veterans' benefits claims processing and to support e-signatures across its Kansas operations. The deployment focused on digitizing claims intake and enabling electronic submission workflows to maintain continuity of services during increased remote work requirements.
The implementation configured core Tyler Entellitrak Case Management capabilities including claims intake and triage, automated workflow routing for claim adjudication, electronic signature capture, document management, and case tracking and reporting. Configuration emphasized template-based intake forms and workflow rules to standardize evidence collection and submission steps across benefit claim types.
Operational coverage centered on veterans benefits administration within the agency, with the system used to manage end to end claim lifecycles and to enable remote work continuity for claim processors and case managers in Kansas. Business functions impacted included benefits administration, claims processing, records management, and client communications, with electronic signatures reducing paper handling and enabling fully electronic submission paths.
Governance and process changes accompanied the rollout, with role based access controls, audit trails for signature and case actions, and standardized routing policies to enforce consistent adjudication workflows. Training and phased adoption supported the transition to electronic processes, and the configuration leveraged Tyler Entellitrak Case Management features to centralize case data and streamline claim submission workflows.
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Virginia Department of Veterans Services | Government | 550 | $66M | United States | Tyler Technologies | Tyler Entellitrak | Case Management | 2020 | n/a |
In 2020, the Virginia Department of Veterans Services implemented Tyler Entellitrak as a statewide appeals Case Management system. The deployment used Tyler's Application Platform powered by Entellitrak to provide a unified environment for hearings, scheduling, adjudication, reporting, and e-filing across multiple agencies and counties in Virginia.
Implementation focused on configuring core Case Management capabilities, including electronic filing workflows, centralized scheduling and hearings management, adjudication work queues, and reporting capabilities. Tyler Entellitrak was configured to support case intake, track appeal lifecycles, and surface adjudication tasks through role based work queues and reporting dashboards.
Operational scope covered multiple state agencies and county offices within Virginia, aligning appeals related business functions under a single application platform. The rollout established a consistent statewide approach to managing hearings and schedules, reducing process variance between sites and standardizing case records and reporting formats.
Governance changes accompanied the technical deployment, instituting centralized case governance and standardized appeals workflows to support consistent adjudication and e-filing procedures. The program is described as a major modernization of appeals operations, positioning Tyler Entellitrak as the primary Case Management platform for veterans benefit appeals in the state.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Tyler Entellitrak Coverage
Tyler Entellitrak is a Case Management solution from Tyler Technologies.
Companies worldwide use Tyler Entellitrak, from small firms to large enterprises across 21+ industries.
Organizations such as Choctaw Nation of Oklahoma, Virginia Department of Veterans Services, Export–Import Bank of the United States (EXIM) and Kansas City KVAO are recorded users of
Tyler Entellitrak for Case Management.
Companies using Tyler Entellitrak are most concentrated in Government and Non Profit, with adoption spanning over 21 industries.
Companies using Tyler Entellitrak are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tyler Entellitrak across Americas, EMEA, and APAC.
Companies using Tyler Entellitrak range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 25%.
Customers of Tyler Entellitrak include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Tyler Entellitrak customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.