Marquette-lez-Lille, 59520,
France
KBANE Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by KBANE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 KBANE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KBANE has purchased the following applications: Nibelis Absences for Absence and Leave Management in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, FreshDesk Customer Support for Customer Support in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KBANE is running and its propensity to invest more and deepen its relationship with Nibelis , Teamtailor , Bodet Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KBANE revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KBANE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nibelis | Legacy | Nibelis Absences | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, KBANE implemented Nibelis Absences to modernize payroll and HR processes in France. The deployment focused on Absence and Leave Management functionality to centralize absence tracking, leave request workflows, and leave balance governance across HR and payroll teams. KBANE configured Nibelis Absences to align absence policies and approval flows with French labor rules and to reduce manual reconciliation between timekeeping and payroll.
The implementation included a GTA time-management integration with Kelio to synchronize validated time and attendance records into Nibelis Absences, enabling payroll calculations to consume consolidated absence data. Functional modules emphasized absence capture, approval workflow automation, leave balance accruals, and payroll data feeds, configured to improve payroll reliability and administrative efficiency. Governance changes concentrated on standardizing HR and payroll handoffs and consolidating absence reporting within Nibelis Absences.
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Payroll, Core HR | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, KBANE deployed Google Workspace (Formerly Google G-Suite) to support Collaboration across the organization. The implementation is observable in the company website source, indicating organization-level provisioning for corporate email and collaboration services.
The deployment centers on core Collaboration modules, including Gmail for domain-managed email, Google Calendar for scheduling, Google Drive for centralized file storage, and Docs, Sheets, Slides and Google Meet for real-time document collaboration and meetings. Google Workspace (Formerly Google G-Suite) configuration and policy enforcement are handled through the service control plane, reflecting standard admin console capabilities for user, group and device management.
Operational coverage is sized for KBANE's approximately 380 employees in France and spans business functions such as merchandising, store operations, marketing and corporate administration. Account provisioning, group-based access controls and email routing are administered centrally to align productivity workflows and communication patterns under the Google Workspace environment.
Governance focuses on domain management and account lifecycle processes within the Google Workspace administration framework, using role-based access and group policies to standardize collaboration workflows. The visible use of Google Workspace on KBANE's website source confirms the deployment and its role as the primary Collaboration platform for internal productivity and communication.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2023 | 2023 |
In 2023, KBANE implemented FreshDesk Customer Support on their website to provide customer service for its retail operations in France. The FreshDesk Customer Support deployment was embedded as a web support channel, exposing an on-site support widget and a searchable self-service knowledge base to shoppers and customer service users at a company with 380 employees.
Configuration emphasized core Customer Support capabilities, including web-sourced ticket creation, automated routing and priority queues, SLA tracking and templated responses to streamline agent handling. The rollout focused on online retail customer service teams and established formal triage workflows, ticket ownership rules and knowledge base publishing governance to standardize case handling across KBANE’s ecommerce channel.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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