KCI Technologies, Inc.
4505 Falls of Neuse Road Suite 400,
Raleigh, 27609, NC,
United States
Raleigh, 27609, NC,
United States
1 919-783-9214
Construction and Real Estate
KCI Technologies, Inc. Technographics
KCI Technologies, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KCI Technologies, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 KCI Technologies, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
KCI Technologies, Inc. has purchased the following applications: AP Express for AP Automation in 2017, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KCI Technologies, Inc. is running and its propensity to invest more and deepen its relationship with Nivo1 , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KCI Technologies, Inc. revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KCI Technologies, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KCI Technologies, Inc. Tech Stack and Enterprise Applications
KCI Technologies, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nivo1 | Legacy | AP Express | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017 KCI Technologies, Inc. implemented AP Express as an Accounts Payable application, launching a U.S. deployment that began in May 2017 to centralize invoice handling and approval. The implementation targeted finance and accounts payable workflows, replacing a manual email based approval process and providing centralized invoice archiving to support self service invoice searches.
AP Express was configured to provide invoice capture and a centralized archive, automated approval routing, and searchable invoice retrieval for AP staff, aligning with common Accounts Payable functional terminology. The deployment emphasized workflow orchestration and document retention capabilities, with AP Express used as the primary system for invoice lifecycle management.
The implementation included integration with Oracle E Business Suite, the case study notes smoother integration between AP Express and Oracle E Business Suite as part of the deployment. Operational coverage focused on U.S. finance and accounts payable teams, with AP Express serving as the central repository and operational front end for invoice inquiry and processing.
Governance shifted from email based ad hoc approvals to system managed workflows and archived audit trails, enabling self service invoice searches and reducing manual intervention or babysitting of invoices. The stated outcomes in the case study include greater visibility into invoice status, less manual oversight of approvals, and smoother Oracle E Business Suite integration following the AP Express deployment.
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ERP Financial | ERP |
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2020 | 2020 |
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KCI Technologies, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014, KCI Technologies, Inc. deployed UKG Workforce Central (ex Kronos Workforce Central) as its workforce management platform. The implementation is identified under the Workforce Management category and is accessed through a company-specific Kronos web instance at https://kci.kronos.net/wfc/logon, indicating a centralized web portal for employee and manager access.
UKG Workforce Central (ex Kronos Workforce Central) is used to manage core Workforce Management functions typical for the category, including timekeeping, employee scheduling, absence and leave tracking, and labor rules enforcement. The configuration emphasizes role-based access and administrative controls that align with hourly workforce operations and supervisor scheduling workflows.
Operational coverage centers on HR operations, payroll coordination, and frontline workforce supervisors for the companys United States operations, supporting an employee base of approximately 1,700. Governance is driven by system-level access controls and manager-driven scheduling processes, with the platform serving as the authoritative source for time collection and workforce-related operational workflows.
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KCI Technologies, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, KCI Technologies, Inc. implemented Oracle Field Service Cloud (ex TOA ETAdirect) as a core Field Service Management deployment. The Oracle implementation Operations Team Lead at KCI Inc, San Antonio, TX was responsible for delivering Inventory, Procurement, CRM Service modules including Field Service, Depot Repair, TeleService, and Install Base, together with Planning and Manufacturing capabilities.
The implementation workstream emphasized configuration of Oracle Field Service Cloud functional modules, formal business requirements gathering, and solution design. The Operations Team Lead produced RICE estimates, led MD050 design reviews, and maintained design artifacts to drive implementation decisions.
Operational scope covered service operations, depot repair workflows, procurement and inventory control, plus planning and manufacturing processes at the San Antonio site. The lead managed five IBM and Oracle consultants alongside client subject matter experts to align functional requirements with operational procedures.
Governance and delivery coordination required regular schedule updates and change reporting to the project manager via Microsoft Project, and established review gates for requirements and design sign off. This narrative documents a structured Field Service Management implementation at KCI Technologies centered on Oracle Field Service Cloud and integrated CRM Service capabilities.
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KCI Technologies, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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KCI Technologies, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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KCI Technologies, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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KCI Technologies, Inc. PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2017 |
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KCI Technologies, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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KCI Technologies, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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KCI Technologies, Inc. In-House
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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In-House | In-House |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at KCI Technologies, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Director HR | Director | HR | |
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CFO | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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COO | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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Payroll Manager | Manager | Finance | |
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EVP, COO | VP | Finance | |
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Vice President - Operations Manager | VP | Operations | |
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Oracle Applications Manager | Manager | IT | |
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VP Operations | VP | Operations | |
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Vice President - Operations | VP | Operations | |
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Construction Manager | Manager | Operations | |
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Senior Project Manager | Manager | Operations | |
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Apps Being Evaluated by KCI Technologies, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KCI Technologies, Inc. IT executives and key decision makers. This section highlights KCI Technologies, Inc.'s latest recorded technology evaluations, including Trimble e-Builder for Project Portfolio Management on 2024-12-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KCI Technologies, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-04 | KCI Technologies, Inc. | Evaluated | Trimble | Trimble e-Builder | Project Portfolio Management | PPM |
FAQ - APPS RUN THE WORLD KCI Technologies, Inc. Technographics
KCI Technologies, Inc. is a Construction and Real Estate organization based in United States,
with around 1700 employees and annual revenues of $350.0 million.
KCI Technologies, Inc. operates a diverse technology stack with applications such as
AP Express, UKG Workforce Central (ex Kronos Workforce Central) and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like AP Automation, Workforce Management and Field Service Management.
KCI Technologies, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Nivo1, UKG and Oracle.
KCI Technologies, Inc. recently adopted applications including
Microsoft 365 in 2021, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KCI Technologies, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KCI Technologies, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KCI Technologies, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.