KegWorks
1460 Military Road, Rear Building,
Kenmore, 14217, NY,
United States
Kenmore, 14217, NY,
United States
1 716.856.9675
Retail
KegWorks Technographics
KegWorks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KegWorks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 KegWorks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KegWorks has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Foundant GrantHub for Grant Management in 2022, Olark Live Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KegWorks is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KegWorks revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KegWorks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KegWorks Tech Stack and Enterprise Applications
KegWorks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, KegWorks implemented Oracle NetSuite ERP as its ERP Financial platform. The cloud-hosted Oracle NetSuite ERP deployment was configured to centralize financial management for the 80-employee United States retail distributor, aligning accounting and financial close activities under a single system.
The implementation focused on core ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and order-to-cash workflows, with inventory valuation and cost accounting capabilities configured to support retail distribution operations. Configuration emphasized a unified chart of accounts, transaction-level financial controls, and automated posting routines typical of an integrated financial system.
Operational coverage extended across finance, purchasing, inventory and order management within KegWorks United States operations, providing a single source of record for transactional finance and inventory data. The Oracle NetSuite ERP environment was deployed as a cloud-hosted solution, enabling centralized data management and standardization of financial processes.
Governance was structured to support role-based access controls, centralized account and master data management, and standardized month-end close procedures, with training and process alignment conducted to embed new workflows into finance and operations teams. The deployment positioned Oracle NetSuite ERP to serve as the primary financial system for accounting, billing, and inventory valuation across KegWorks.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2021 | 2021 |
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KegWorks ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Foundant Technologies | Legacy | Foundant GrantHub | Grant Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, KegWorks deployed Foundant GrantHub on its website as its Grant Management application. KegWorks is using Foundant GrantHub to centralize grant intake and administration, and the deployment is presented through the company web presence where applicants interact with the system.
Foundant GrantHub implementation covers standard Grant Management functional capabilities, including online application intake, configurable application forms, reviewer workflow orchestration, award tracking, document management, automated applicant communications, and reporting dashboards. The Foundant GrantHub configuration aligns with typical grant lifecycle workflows, supporting application submission, review scoring, award decisions, and post-award tracking within a single platform.
Operational responsibility for the Foundant GrantHub instance sits with KegWorks corporate giving and community engagement functions, and the system is positioned to support grant administration and related coordination with finance and program stakeholders. KegWorks Foundant GrantHub Grant Management is used to streamline grant processing and to provide an applicant-facing portal on the company website.
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KegWorks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, KegWorks implemented Olark Live Chat on its website. The deployment embeds Olark Live Chat as a customer-facing conversational layer, classified under the Chatbots and Conversational AI category, to support web-based inquiry handling for the US retail site.
The Olark Live Chat implementation is delivered as an on-site chat widget providing real-time text conversations, agent presence indicators, canned responses, and transcript capture consistent with Chatbots and Conversational AI functionality. Configuration work centered on widget provisioning, availability scheduling, and agent console setup to enable live customer interactions and scripted reply workflows.
Operational scope covers online customer service and e-commerce support functions within KegWorks, with chat handling assigned to customer support staff and workflows aligned to order assistance and product inquiries. KegWorks Olark Live Chat in the Chatbots and Conversational AI category serves as the primary web channel for direct customer engagement, with governance focused on staffing windows, response templates, and chat session handling procedures.
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KegWorks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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KegWorks eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2012 | 2012 |
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KegWorks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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KegWorks ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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KegWorks PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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KegWorks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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KegWorks CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at KegWorks
| First Name | Last Name | Title | Function | Department | Phone | |
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President/ Founder | CXO | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Vice President of Operations & Information Technology | VP | IT | |
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Apps Being Evaluated by KegWorks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KegWorks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KegWorks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD KegWorks Technographics
KegWorks is a Retail organization based in United States,
with around 80 employees and annual revenues of $10.0 million.
KegWorks operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Foundant GrantHub and Olark Live Chat,
covering areas like ERP Financial, Grant Management and Chatbots and Conversational AI.
KegWorks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Foundant Technologies and Olark.
KegWorks recently adopted applications including
Foundant GrantHub in 2022, Zmags MiniBC in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KegWorks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KegWorks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KegWorks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.