Lansing, 48824, MI,
United States
Kellogg Hotel & Conference Center Technographics
Kellogg Hotel & Conference Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kellogg Hotel & Conference Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Kellogg Hotel & Conference Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kellogg Hotel & Conference Center has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2015, Qualtrics CustomerXM for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kellogg Hotel & Conference Center is running and its propensity to invest more and deepen its relationship with Oracle , Infor , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kellogg Hotel & Conference Center revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kellogg Hotel & Conference Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kellogg Hotel & Conference Center Tech Stack and Enterprise Applications
Kellogg Hotel & Conference Center ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Kellogg Hotel & Conference Center implemented Oracle NetSuite ERP as its core ERP Financial application to centralize accounting and financial operations for the hotel and conference business. The deployment focused on establishing a single, cloud-hosted financial ledger to support corporate finance and accounting teams across operations and conference services.
Oracle NetSuite ERP was configured to deliver standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset management, billing, and consolidated financial reporting. Configuration work emphasized a standardized chart of accounts, automated period close routines, role based access controls, and workflow enabled approval processes consistent with hospitality finance operations.
The implementation was scoped to finance and accounting functions and to operational areas that touch revenue recognition for event and lodging activities. Architecture followed the typical cloud SaaS model for Oracle NetSuite ERP, centralizing transactional and reporting data to reduce dependence on decentralized spreadsheets and manual reconciliations.
Governance practices introduced with the rollout included defined financial ownership, established month end close procedures, and audit trail enforcement through system controls and workflows. These governance and process changes were aligned to support predictable financial reporting and operational accounting discipline for Kellogg Hotel & Conference Center.
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ERP Financial | ERP |
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2014 | 2015 |
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Kellogg Hotel & Conference Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Kellogg Hotel & Conference Center implemented Microsoft 365 as its Collaboration platform. The public Kellogg Center website references the use of Microsoft 365 to support internal staff workflows and customer-facing content on the site.
The Microsoft 365 deployment leverages core Collaboration capabilities including Exchange Online for corporate email, SharePoint Online for document management and intranet content, Microsoft Teams for real-time staff communication, OneDrive for personal file sync, and Office desktop and web apps for productivity. Administration is managed through Microsoft 365 admin controls with centralized user provisioning and role-based access aligned to hotel functions such as sales, events, front desk, catering, and finance. The implementation is cloud-hosted and scoped to support staff collaboration and site-managed content delivery, with configuration focused on permissions, content lifecycle, and departmental workflows.
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Kellogg Hotel & Conference Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Kellogg Hotel & Conference Center implemented Qualtrics CustomerXM for Customer Experience. The deployment is embedded on the public website, instrumenting experience intercepts and web surveys at booking, on-site, and post-stay touchpoints to capture guest feedback.
Qualtrics CustomerXM was configured to deliver web-based surveys, experience intercepts, and consolidated dashboards to support continuous experience management. The implementation aligns with Customer Experience workflows by centralizing feedback capture, routing responses to operational owners, and enabling analytic reporting for guest services and events management.
Operationally, collected responses flow into centralized dashboards and are routed to designated operations and events teams for follow up, establishing a closed loop for issue resolution and service recovery. The deployment places Qualtrics CustomerXM at the center of Kellogg Hotel & Conference Center Customer Experience efforts, centralizing guest feedback and analytics for frontline and event operations.
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Marketing Automation | CRM |
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2014 | 2014 |
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Kellogg Hotel & Conference Center PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Kellogg Hotel & Conference Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Kellogg Hotel & Conference Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Kellogg Hotel & Conference Center
Apps Being Evaluated by Kellogg Hotel & Conference Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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