Kevins Worldwide
710 Capouse Ave,
Scranton, 18509, PA,
United States
Scranton, 18509, PA,
United States
1 570-344-8985
Distribution
Kevins Worldwide Technographics
Kevins Worldwide Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kevins Worldwide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Kevins Worldwide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kevins Worldwide has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2020, My Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kevins Worldwide is running and its propensity to invest more and deepen its relationship with Acumatica , My Live Chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kevins Worldwide revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kevins Worldwide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kevins Worldwide Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Everest ERP | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | InfoSourcing | 2020 | 2020 |
In 2020, Kevins Worldwide implemented Acumatica Cloud ERP, an ERP Financial solution, to replace Everest ERP and resolve manual order processing between 3dCart and its accounting system. The implementation was executed with Acumatica partner InfoSourcing and targeted the companys distribution and custom apparel fulfillment operations based in Scranton, PA, supporting both B2B and B2C commerce across more than 40 customer web stores. Kevins operates an 85,000 square foot warehouse and most of its approximately 100 employees now use Acumatica daily for transactional work.
The deployment centered on Acumatica Advanced Financials with Inventory Management and Customer Management, coupled with PrintShop for Acumatica and Celigo integrator.io as the integration platform. InfoSourcing provided the implementation services and developed a custom Order Sync plugin to automate order ingestion from 3dCart into Acumatica, while Acumatica Cloud ERPs .Net-based platform enabled straightforward connectivity to third-party applications. Configuration focused on financials, inventory controls, project scheduling for print operations, and automated order-to-cash workflows typical of ERP Financial solutions.
Integrations included direct connectivity to legacy 3dCart via the custom Order Sync, PrintShop for print production and scheduling, and Celigo integrator.io to provide prebuilt API connectors and a health monitoring dashboard for multiple e-commerce endpoints. The integrated architecture allowed Kevins to spin up new fulfillment websites rapidly, synchronize product and transaction data across e-commerce endpoints and Acumatica, and surface integration errors for operational remediation. Order processing moved from manual entry to automated transfer into Acumatica in seconds, enabling the e-commerce team to scale storefront coverage without proportional headcount increases.
Operational governance was reorganized around a single system of record, with production, purchasing, sales and inventory teams consolidating into Acumatica for transactional accuracy and centralized reporting. The rollout included process updates to automate bulk vendor PO imports and to route transaction exceptions through the Celigo dashboard and Acumatica workflows, reducing manual reconciliation work. InfoSourcing maintained implementation ownership for the custom integrations and PrintShop configuration, while internal teams adopted day-to-day operational governance in Acumatica.
Explicit outcomes reported by Kevins Worldwide included elimination of manual order entry and duplication, a single connected platform for growth, streamlined print operations and project scheduling, and reduced IT expenditures from retiring on-premises hardware and bespoke programming. The solution improved customer service and employee productivity and provided the ability to add additional web stores and e-commerce endpoints using Celigo without repeating costly custom integrations. Acumatica Cloud ERP remains the central ERP Financial application for Kevins Worldwide.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Kevins Worldwide deployed My Live Chat on its website. My Live Chat, a Chatbots and Conversational AI application, was implemented as an embedded customer chat widget to capture web inquiries and route initial contacts to internal teams. The deployment centered on website integration and widget configuration, with implementation work focused on chat routing logic, canned responses, session transcript capture, and offline messaging behavior. The narrative explicitly links Kevins Worldwide My Live Chat Chatbots and Conversational AI to customer facing engagement on the corporate site.
Configuration emphasized operational use by customer service and sales staff, including agent console setup and workflow adjustments to triage incoming chats and escalate qualified leads. Governance included updating front line response scripts and establishing transcript retention and review practices to align recurring handling patterns with business processes. The implementation reflects a straightforward, site embedded Chatbots and Conversational AI rollout supporting web based customer engagement for Kevins Worldwide.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Kevins Worldwide implemented Microsoft 365 on its website to establish cloud-based Collaboration services across the organization. The Microsoft 365 deployment was used to provide enterprise email, document collaboration, and web-accessible content hosting tied to the company site. Kevins Worldwide Microsoft 365 Collaboration supported browser-based user access and centralized collaboration workflows appropriate for a 90 employee distribution business.
Operational scope covered core business functions including sales, operations, and customer service, enabling shared document libraries and unified communication workflows. Governance centered on application-level administration of users and permissions within Microsoft 365, and the implementation emphasized integration with the corporate website to surface documents, contact forms, and authenticated employee access via Microsoft 365 cloud services.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kevins Worldwide
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kevins Worldwide Executives
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FAQ - APPS RUN THE WORLD Kevins Worldwide Technographics
Kevins Worldwide is a Distribution organization based in United States,
with around 90 employees and annual revenues of $10.0 million.
Kevins Worldwide operates a diverse technology stack with applications such as
Acumatica Cloud ERP, My Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kevins Worldwide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, My Live Chat and Microsoft.
Kevins Worldwide recently adopted applications including
My Live Chat in 2021, Zoominfo Platform in 2021 and Automattic Jetpack CRM in 2021,
highlighting its ongoing modernization strategy.
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available to Premium subscribers.
Our research team continuously updates Kevins Worldwide’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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