Kgh Customs Services
Kgh Customs Services Technographics
Kgh Customs Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kgh Customs Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 108 Kgh Customs Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kgh Customs Services has purchased the following applications: Microsoft 365 for Collaboration in 2015, BrightInfo for Content Management in 2022, VisionFlow for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kgh Customs Services is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , BrightInfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kgh Customs Services revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kgh Customs Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kgh Customs Services Tech Stack and Enterprise Applications
Kgh Customs Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Kgh Customs Services deployed Microsoft 365 in the Collaboration category. Microsoft 365 appears on the company website and is used to provide cloud-hosted email, browser-based document management, and internal communication capabilities including real-time collaboration and file sharing. The implementation centers on Microsoft 365 as the primary Collaboration platform, supporting company-wide productivity, communications, and client correspondence for an organization of approximately 108 employees. This positions Kgh Customs Services Microsoft 365 Collaboration as the core environment for storing and authoring operational documents and for managing employee mail and collaboration workflows.
The deployment follows a SaaS, cloud-hosted architecture with browser and mobile access, enabling on-site and remote access from the company website and standard endpoints. Configuration and operational modules implemented reflect typical Microsoft 365 capabilities, including hosted email, document libraries, and collaborative workspaces, with centralized user provisioning and license management to control access. Governance emphasis is on role-based access controls and administrative oversight to align collaboration controls with business processes and compliance needs, while administration is executed through tenant-level management and standard Microsoft 365 administrative roles.
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Collaboration | Collaboration |
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2022 | 2022 |
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Kgh Customs Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BrightInfo | Legacy | BrightInfo | Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, Kgh Customs Services deployed BrightInfo as a Content Management solution on its public website. The BrightInfo implementation is focused on site-level content delivery and contextual recommendations, configured as embedded content modules and dynamic page components to surface service and regulatory information to visitors. Deployment architecture centers on a client-side integration with the website, using BrightInfo to orchestrate content variants, templates, and rule-based targeting across landing pages and service sections. Implementation work included template configuration, taxonomy tagging, and content personalization rules consistent with Content Management functional workflows.
Operational ownership resides with marketing and web operations teams, who manage editorial workflows, content approval, and taxonomy for customs, trade compliance, and service pages through BrightInfo. The scope of usage is external website content and customer engagement workflows rather than internal back-office systems, reflecting a focused Content Management deployment for public-facing communications. Governance emphasizes editorial control, versioning, and ongoing tuning of recommendation and targeting rules to maintain accuracy and relevance of regulatory content.
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Kgh Customs Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VisionFlow | Legacy | VisionFlow | CRM | CRM | n/a | 2019 | 2019 |
In 2019 Kgh Customs Services implemented VisionFlow CRM to centralize customer and case management for its Norway operations and 108 employees. VisionFlow was deployed as the primary CRM application supporting client intake and contact management across sales and operations, and the full product name VisionFlow is used throughout the environment.
The implementation configured standard CRM capabilities, including contact and account records, opportunity and pipeline management, case and service ticket handling, document attachment and registry for customs paperwork, and workflow automation for recurring processes. VisionFlow CRM was tailored to support customs declaration workflows and customer communication tracking, with template driven records and role based access controls to align with operational responsibilities.
VisionFlow was integrated with Kgh Customs Services website to capture leads and client inquiries directly into the CRM, enabling web form intake and client reference visibility within VisionFlow. Governance for the rollout emphasized process standardization and user role definitions, with staged adoption across customer service and commercial teams and training focused on consistent case handling and documentation workflows.
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2021 | 2021 |
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Kgh Customs Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Kgh Customs Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kgh Customs Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kgh Customs Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kgh Customs Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kgh Customs Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kgh Customs Services Technographics
Kgh Customs Services is a Transportation organization based in Norway,
with around 108 employees and annual revenues of $12.0 million.
Kgh Customs Services operates a diverse technology stack with applications such as
Microsoft 365, BrightInfo and VisionFlow,
covering areas like Collaboration, Content Management and CRM.
Kgh Customs Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, BrightInfo and VisionFlow.
Kgh Customs Services recently adopted applications including
Slack Connect in 2022, BrightInfo in 2022 and Hubspot CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kgh Customs Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kgh Customs Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kgh Customs Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.