KinCare Health Services
4/20 Lexington Dr,
Bella Vista, 2153, NSW,
Australia
Bella Vista, 2153, NSW,
Australia
61 2 8311 2518
Healthcare
KinCare Health Services Technographics
KinCare Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KinCare Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1481 KinCare Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KinCare Health Services has purchased the following applications: SmartRecruiters SmartCRM for Candidate Relationship Management, Talent Sourcing in 2020, LiveChat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KinCare Health Services is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KinCare Health Services revenues, which have grown to $289.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KinCare Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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KinCare Health Services Tech Stack and Enterprise Applications
KinCare Health Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | PageUp ATS | SmartRecruiters SmartCRM | Candidate Relationship Management, Talent Sourcing | HCM | n/a | 2020 | 2020 |
In 2020 KinCare Health Services deployed SmartRecruiters SmartCRM to support Candidate Relationship Management,Talent Sourcing on its public careers website. The SmartRecruiters SmartCRM implementation is positioned as the primary candidate engagement layer for KinCare, bringing CRM-driven sourcing to the organization’s recruitment channel.
The implementation emphasized core SmartRecruiters SmartCRM capabilities typical of candidate relationship platforms, including a centralized candidate profile repository, talent pool segmentation, candidate outreach and engagement workflows, and configurable talent pipelines. Configuration work focused on mapping recruiter workflows to CRM pipelines, automating candidate touch points, and embedding sourcing widgets and careers pages to capture inbound candidate profiles directly on the KinCare website.
The SmartRecruiters SmartCRM deployment replaced PageUp ATS as the focal point for candidate relationship activities, with the system surfacing job listings and capturing candidate interactions via KinCare’s website. Operational scope centered on Talent Acquisition and recruitment teams across the organization, consolidating applicant data into the CRM to support sourcing, screening, and employer branding activity.
Governance was structured around recruiter role-based access, pipeline ownership, and standardized CRM-driven handoff procedures between sourcing and hiring managers. The rollout prioritized staged adoption on the public careers site and training for recruitment teams to embed CRM workflows into existing hiring processes.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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KinCare Health Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, KinCare Health Services deployed LiveChat on their website, implementing Chatbots and Conversational AI to enhance digital patient access and inquiry handling. LiveChat was provisioned as a web-hosted chat interface to enable real-time messaging between website visitors and KinCare support personnel, establishing a direct channel for patient engagement and appointment or service inquiries.
Configuration emphasized common LiveChat modules including the embedded chat widget, automated greetings and canned responses, queue routing, and chat transcript capture to support care coordination workflows. Operational governance focused on chat routing rules, role-based staff access to the LiveChat console, and transcript retention policies to align the Chatbots and Conversational AI deployment with front-line patient support processes.
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KinCare Health Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 KinCare Health Services deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is in use across the organization headquartered in Australia and supports daily communications for approximately 1,481 employees, with signals of Google Workspace presence observable on the company website.
Google Workspace (Formerly Google G-Suite) was configured to provide core collaboration capabilities including Gmail for enterprise email, Google Drive and shared drives for document storage, Google Docs for collaborative authoring, Google Calendar for scheduling, and Google Meet for video conferencing. These modules support synchronous and asynchronous workflows typical of a Collaboration deployment, enabling document versioning, real-time editing, calendaring coordination, and virtual meetings for clinical teams and corporate functions.
Operationally the deployment reads as a centrally managed Google Workspace tenancy, applying domain-level account provisioning and administrative controls across corporate and care-delivery staff. The public website references indicate organization-wide use rather than a narrow pilot, aligning Google Workspace with both clinical coordination and administrative business functions.
Governance is consistent with Collaboration platform best practices, using the Google Workspace admin console for user lifecycle management, role-based access controls, and device and access policies to manage information flow. The implementation narrative positions KinCare Health Services Google Workspace Collaboration deployment as an enterprise collaboration backbone for internal communication and document collaboration across clinical and corporate teams.
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KinCare Health Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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KinCare Health Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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KinCare Health Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at KinCare Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by KinCare Health Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KinCare Health Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KinCare Health Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD KinCare Health Services Technographics
KinCare Health Services is a Healthcare organization based in Australia,
with around 1481 employees and annual revenues of $289.0 million.
KinCare Health Services operates a diverse technology stack with applications such as
SmartRecruiters SmartCRM, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like Candidate Relationship Management, Talent Sourcing, Chatbots and Conversational AI and Collaboration.
KinCare Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, LiveChat, Inc. and Google.
KinCare Health Services recently adopted applications including
LiveChat in 2021, Google Cloud Platform (GCP) in 2021 and SmartRecruiters SmartCRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KinCare Health Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KinCare Health Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KinCare Health Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.