West Chester, 45069, OH,
United States
Kingsgate Logistics Technographics
Kingsgate Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kingsgate Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Kingsgate Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kingsgate Logistics has purchased the following applications: McLeod FlowLogix for Business Process Management in 2020, Zoho SalesIQ for Chatbots and Conversational AI in 2019, Zoho Analytics (ex Zoho Reports) for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kingsgate Logistics is running and its propensity to invest more and deepen its relationship with McLeod Software , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kingsgate Logistics revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kingsgate Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kingsgate Logistics Tech Stack and Enterprise Applications
Kingsgate Logistics ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| McLeod Software | Legacy | McLeod FlowLogix | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Kingsgate Logistics implemented McLeod FlowLogix to establish Business Process Management capabilities across its transportation operations, aligning with peer carriers Beemac Trucking and Don Hummer Trucking who shared strategies for using McLeod’s FlowLogix to create bespoke business process automation solutions. The deployment centered on embedding McLeod FlowLogix as the platform for orchestrating manual workflows and codifying repeatable processes within the company.
Configuration work focused on workflow orchestration, a low-code process designer for form-driven tasks, business rules configuration, task routing and automated notifications, reflecting core Business Process Management functionality. Kingsgate Logistics used McLeod FlowLogix to author and version process apps that capture exception handling, approvals and sequential task flows common to carrier operations.
Operational coverage targeted frontline operations and back-office functions typical to a regional carrier, including dispatch workflows, load documentation and billing orchestration, with the platform positioned alongside McLeod operational systems to maintain consistent operational data and process context. Integrations were handled within the McLeod environment to preserve transactional integrity and to enable rule-driven handoffs between operational modules.
Rollout followed an iterative pilot and scale approach, with process ownership assigned to cross-functional stakeholders and governance applied to business rules and workflow change control. Kingsgate’s implementation emphasized enabling internal teams to build and adapt automations, leveraging McLeod FlowLogix as a Business Process Management toolset to capture and operationalize carrier-specific procedures.
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Kingsgate Logistics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Kingsgate Logistics implemented Zoho SalesIQ. The deployment uses Zoho SalesIQ as a Chatbots and Conversational AI solution on the company website to support customer engagement and lead capture for transportation and freight inquiries.
The implementation centers on web chat widget deployment and typical Chatbots and Conversational AI capabilities, including visitor tracking, proactive chat triggers, canned response flows, chat routing to sales or operations, and basic session analytics. Configuration emphasis is on tailoring conversational scripts to shipping and logistics queries and on form based lead capture to convert site visitors into service requests.
Operationally the Zoho SalesIQ deployment is scoped to the public website and the customer service and sales functions at Kingsgate Logistics, with frontline agents handling live escalations and administrative users managing chat assignments, operating hours, and response templates. Governance includes role based access inside Zoho SalesIQ, standardized response workflows, and ongoing tuning of proactive engagement rules to align chat behavior with logistics workflows.
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Kingsgate Logistics Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Analytics (ex Zoho Reports) | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Kingsgate Logistics deployed Zoho Analytics (ex Zoho Reports) in the Analytics and BI category. The Zoho Analytics (ex Zoho Reports) implementation is embedded on the Kingsgate Logistics website to surface operational dashboards and customer-facing reports.
The deployment is delivered as cloud-hosted SaaS and configured to support visual dashboards, ad hoc reporting, data modeling and scheduled report distribution, reflecting common Analytics and BI capabilities. Configuration focused on transportation domain reporting, including shipment status tracking, route performance visualization and billing reconciliation, enabling self-service analysis for operations and commercial teams. Zoho Analytics dashboards and visualization modules were used to present interactive charts and tabular views directly on web pages.
Operational coverage centers on operations, dispatch and sales functions within the United States, with role-based access and shared dashboards to govern data consumption across teams. Integrations are surfaced through the public website embedding reported in the source, with data ingest and connector usage implied by the Analytics and BI deployment to centralize operational datasets for reporting.
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Kingsgate Logistics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Kingsgate Logistics SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Transportation Management | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2020 | 2020 |
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Kingsgate Logistics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Kingsgate Logistics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Kingsgate Logistics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kingsgate Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP of Technology | VP | IT | ||||
| Director Enterprise Solutions | Director | IT |
Apps Being Evaluated by Kingsgate Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||