Kirby
55 Waugh Drive, Suite 1000,
Houston, 77007, TX,
United States
Houston, 77007, TX,
United States
1 713-435-1000
Transportation
Kirby Technographics
Kirby Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kirby and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 Kirby employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kirby has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2019, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kirby is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kirby revenues, which have grown to $2.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kirby intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kirby Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013, Kirby implemented Oracle E-Business Suite as its ERP Financial backbone. The deployment is organized as multiple Oracle E-Business Suite instances operated from Kirby's Houston corporate environment, with an internal Manager Corporate Systems responsible for one full instance and partial responsibility for a second instance.
Oracle E-Business Suite was configured to deliver core financial management capabilities typical of ERP Financial environments, including general ledger and subledger controls and structured financial reporting workflows. Implementation work included RICE development cycles for reports, interfaces, conversions, and extensions, and tight SOX-focused application controls to support auditability and compliance.
Integrations explicitly include BusinessObjects Enterprise for enterprise reporting, Hyperion EPM for consolidation and planning, and downstream data marts for analytics. Operational governance and ongoing support are run through the corporate systems and business applications teams, with a technical lead and two direct reports managing architecture, RICE deliverables, and instance-level separation across environments that together support approximately $2.5 billion in US revenue.
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Expense Management | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2019 | 2020 |
In 2019 Kirby implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR platform, executing a consolidated HR and payroll conversion that reached successful go-live in January 2019. The project converted payroll processing from Ceridian to UKG Pro HCM and established the application as the system of record for core HR data across the enterprise.
The implementation encompassed payroll and core HR configuration, deployment of a UKG time and attendance system, and subsequent expansion into recruitment and onboarding with a successful go-live in November 2020. Functional workstreams led by the Director, Compensation & HRIS covered timekeeping configuration, time off balance reconciliation where no electronic records previously existed, and compensation administration workflows for more than 5,000 domestic employees.
Operationally the deployment was executed through the HRIS organization, emphasizing data integrity of internal database files, tables, and reports and coordinated data migration activities for time and payroll balances. The UKG Pro HCM (ex UltiPro HCM) environment was used to centralize payroll, timekeeping, recruiting, onboarding, and compensation processes within a single Core HR platform, aligning system configuration with HR policy updates and rewritten time and attendance processes.
Governance and rollout were driven by HR systems leadership, who updated policies, rewrote operational procedures, and prepared quarterly compensation materials for the board level compensation committee. The implementation narrative reflects a centralized HRIS-led governance model, explicit process transformation in time capture and time off accounting, and formalized payroll and compensation cycles for Kirbys domestic workforce.
Both the January 2019 payroll go-live and the November 2020 recruiting and onboarding go-live are recorded as successful, demonstrating staged expansion of UKG Pro HCM (ex UltiPro HCM) capabilities across Kirbys Core HR footprint.
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Onboarding | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2019 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Kirby implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform. The deployment was delivered as part of an Oracle CRM Service implementation covering Field Service, Depot Repair, TeleService, Installed Base, Service Contracts and Preventative Maintenance, positioning Oracle Field Service Cloud (ex TOA ETAdirect) at the center of service operations.
Configuration focused on core Field Service Management capabilities, including centralized scheduling and dispatch, technician mobile enablement for onsite work execution, depot repair lifecycle workflows, tele-service case handling, installed base asset records, service contract management, and preventive maintenance scheduling. The implementation emphasized operational modules that support both reactive service and planned maintenance across Kirby’s maintenance and field technician cohorts.
The solution was integrated within the Oracle CRM Service scope to maintain end to end service record continuity between field activities, depot repairs, and service contracts. Operational coverage targeted Kirby’s service organization, depot facilities, and maintenance teams, aligning installed base data with contract entitlements and maintenance schedules to standardize service execution.
Governance centered on formalizing service workflows and contract enforcement, with configuration governance to control scheduling rules, repair status transitions, and preventive maintenance cadence. Rollout and operational governance prioritized consistent field execution and depot repair processes, enabling the service organization to operate from a unified Field Service Management platform.
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Lease Management | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2015 | 2015 |
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Intelligent Document Processing | Content Management |
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2012 | 2012 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kirby
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Apps Being Evaluated by Kirby Executives
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FAQ - APPS RUN THE WORLD Kirby Technographics
Kirby is a Transportation organization based in United States,
with around 5200 employees and annual revenues of $2.84 billion.
Kirby operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Pro HCM (ex UltiPro HCM) and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Core HR and Field Service Management.
Kirby has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and UKG.
Kirby recently adopted applications including
DocuSign eSignature in 2022, ABS Nautical Systems Fleet Management in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kirby’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kirby’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kirby technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.