Kirkens Bymisjon Technographics
Kirkens Bymisjon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kirkens Bymisjon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Kirkens Bymisjon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kirkens Bymisjon has purchased the following applications: Stripe Payments for Payment Processing in 2021, Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kirkens Bymisjon is running and its propensity to invest more and deepen its relationship with Stripe , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kirkens Bymisjon revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kirkens Bymisjon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kirkens Bymisjon Tech Stack and Enterprise Applications
Kirkens Bymisjon ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Kirkens Bymisjon implemented Stripe Payments to manage online transactions on its public website, leveraging Stripe Payments within the Payment Processing category for card acceptance and digital donation flows. The deployment uses Stripe Payments embedded in web checkout and donation forms to route donor credit and debit card transactions through hosted payment interfaces and tokenization to reduce direct card data handling.
The implementation is focused on the public web channel and supports standard Payment Processing functions such as single payments and recurring contributions, payment method management, and hosted checkout elements. Operational ownership aligns with fundraising and payments operations in Norway, and governance centers on centralized payment acceptance policies, reconciliation workflows with finance teams, and web checkout controls tied to the site payment layer. Stripe Payments remains the payment processing layer for Kirkens Bymisjon's online giving and transactional flows.
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Kirkens Bymisjon AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Kirkens Bymisjon deployed Zendesk Chat on its public website. Zendesk Chat is a Chatbots and Conversational AI application used to provide real-time visitor engagement and frontline digital support, and Kirkens Bymisjon uses Zendesk Chat to support customer service and digital visitor interactions. The implementation centers on an embedded web chat widget and the Zendesk agent console to capture inquiries from service users and donors.
Deployment architecture consists of embedding the Zendesk Chat widget into site pages, routing sessions into centralized support queues inside the Zendesk interface, and capturing chat transcripts for follow up. Functional capabilities implemented include live chat handling, proactive chat triggers, and the use of predefined responses to standardize agent replies. Operational coverage targeted digital service teams and frontline support units, with governance organized around chat routing, agent shift handoffs, and transcript retention within the Zendesk environment.
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Kirkens Bymisjon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Kirkens Bymisjon implemented Microsoft 365 to support Collaboration. The Norway based non profit with approximately 1,500 employees lists Microsoft 365 on its public website, indicating organizational adoption of the Microsoft 365 suite for corporate productivity and external referencing.
The deployment centers on core Microsoft 365 modules that align with Collaboration use cases, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for chat and meetings, OneDrive for personal file synchronization, and Office desktop and web applications for productivity. Identity and access control are managed through Azure Active Directory, enabling single sign on and role based access, while tenant level governance controls and built in compliance tooling are used to enforce data protection and retention policies typical of Microsoft 365 Collaboration implementations.
Operational governance is administered through the Microsoft 365 admin center with policy management for Teams and SharePoint site provisioning, external sharing controls, and centralized security settings. Kirkens Bymisjon Microsoft 365 Collaboration supports business functions such as internal communications, document collaboration, and knowledge management, and the presence of Microsoft 365 on the public website reflects integration of the Microsoft 365 tenant into the organizations communication and content workflows.
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Kirkens Bymisjon Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Kirkens Bymisjon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Kirkens Bymisjon PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Kirkens Bymisjon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kirkens Bymisjon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kirkens Bymisjon Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||