Kit and Ace
123 W7th Avenue,
Vancouver, V5Y 1L8, BC,
Canada
Vancouver, V5Y 1L8, BC,
Canada
1 778-372-5000
Professional Services
Kit and Ace Technographics
Kit and Ace Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kit and Ace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Kit and Ace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kit and Ace has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, TeamSupport SnapEngage for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kit and Ace is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kit and Ace revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kit and Ace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kit and Ace Tech Stack and Enterprise Applications
Kit and Ace ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009 Kit and Ace implemented Oracle NetSuite ERP as its ERP Financial system. The deployment served a mid market Canadian professional services firm with approximately 300 employees and reported revenue of 60000000, aligning core finance operations to a cloud native ERP Financial architecture.
Oracle NetSuite ERP was configured to deliver core financial management capabilities including general ledger, accounts payable, accounts receivable, cash management and fixed asset accounting. The implementation emphasized automated transaction posting, a centralized chart of accounts and period close controls. Configurable financial reporting and role based access controls were used to support statutory and management reporting.
Operational coverage focused on finance and accounting teams and extended to retail finance processes that support corporate store operations and online sales accounting. The deployment consolidated billing and revenue recognition workflows and enabled bank statement ingestion and payment processing interfaces common to ERP Financial deployments at this scale. Transaction orchestration fed into a single financial ledger and centralized audit trails to support period close and compliance workflows.
Governance centered on segregation of duties, approval workflows and standardized month end close procedures, using Oracle NetSuite ERP configuration to enforce controls and auditability. Process standardization covered invoice processing, vendor payments and financial close workflows across corporate finance and store accounting.
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Payment Processing | ERP |
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2021 | 2021 |
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Kit and Ace AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Kit and Ace deployed TeamSupport SnapEngage on its e-commerce website. TeamSupport SnapEngage is implemented as a Chatbots and Conversational AI component to capture site visitor inquiries, automate initial responses, and escalate complex conversations to live support.
The deployment is delivered via an embedded SnapEngage widget that provides conversational scripts, canned responses, proactive chat prompts, and live agent handoff capabilities typical of Chatbots and Conversational AI. Operational scope centers on online customer service and storefront support, with chat routing and session transcripts used to support agent response workflows. Administrative governance and configuration are maintained through the TeamSupport SnapEngage console, with customer support teams controlling routing rules and response templates.
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Kit and Ace Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Kit and Ace implemented Microsoft 365 for Collaboration. The deployment leveraged Microsoft 365 cloud services to consolidate enterprise email, document collaboration, and content management across its Canadian corporate and web operations. Microsoft 365 is used on their website, indicating integration of cloud productivity services with the digital storefront and content publication workflows.
Configuration emphasized hosted mailboxes, document libraries, file synchronization and team collaboration workspaces, reflecting standard Collaboration functional workflows. Operational scope covered corporate teams and web content owners, with centralized administration for user provisioning, role based access controls, and content governance to enforce consistent collaboration policies and secure shared resources.
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Kit and Ace eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Kit and Ace CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Kit and Ace TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Kit and Ace PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Kit and Ace IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Kit and Ace
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Global Stewardship | Director | Finance | |
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Director of Sourcing | Director | Procurement | |
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Co Founder and Head of Global Brand | Director | Marketing | |
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Apps Being Evaluated by Kit and Ace Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kit and Ace IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kit and Ace digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kit and Ace Technographics
Kit and Ace is a Professional Services organization based in Canada,
with around 300 employees and annual revenues of $60.0 million.
Kit and Ace operates a diverse technology stack with applications such as
Oracle NetSuite ERP, TeamSupport SnapEngage and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kit and Ace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, TeamSupport and Microsoft.
Kit and Ace recently adopted applications including
PayPal Enterprise in 2021, Yotpo Reviews in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kit and Ace’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kit and Ace’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kit and Ace technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.