Kivisaaren Mini-Mani Technographics
Kivisaaren Mini-Mani Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kivisaaren Mini-Mani and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 58 Kivisaaren Mini-Mani employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kivisaaren Mini-Mani has purchased the following applications: Adobe Commerce (ex Magento) for eCommerce in 2018, Zendesk Service for Customer Support in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kivisaaren Mini-Mani is running and its propensity to invest more and deepen its relationship with Adobe Systems , Klevu , Athos Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kivisaaren Mini-Mani revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kivisaaren Mini-Mani intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kivisaaren Mini-Mani Tech Stack and Enterprise Applications
Kivisaaren Mini-Mani eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018 Kivisaaren Mini-Mani implemented Adobe Commerce (ex Magento) as its eCommerce platform. The Adobe Commerce (ex Magento) deployment is used to power the customer facing storefront on minimani.fi, serving the Finland retail operation.
The implementation concentrated on core Adobe Commerce eCommerce capabilities including product catalog management, shopping cart and checkout flows, customer account management, promotions, and content management. Configuration work emphasized catalog taxonomy, SKU and pricing rules, and order management workflows to support online retail operations.
Integrations were implemented via standard Adobe Commerce extension points to connect the storefront with third party payment and logistics providers and to surface order and customer data for fulfillment and customer service. Operational coverage targets online merchandising, customer service, and fulfillment functions, with administrative roles configured for merchandising, catalog updates, and order administration.
Governance and rollout focused on establishing content publishing workflows in the Adobe Commerce admin, role based access controls for merchandising and support users, and formalized processes for product and promotion updates on the site. The implementation centralized storefront management on Adobe Commerce and formalized operational workflows for online sales.
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2024 | 2024 |
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Product Information Management | eCommerce |
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2022 | 2022 |
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Kivisaaren Mini-Mani CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Kivisaaren Mini-Mani deployed Zendesk Service on its website as the primary customer interaction channel. The deployment positions Zendesk Service as the core Customer Support application for the Finnish online retail storefront, with the web-embedded support interface handling initial contact and ticket creation for site visitors.
Configuration centers on web widget ticketing and guided self service, using Zendesk Service to capture customer queries, route tickets to a centralized support queue, and enable agent responses within the platform. Operational scope covers online retail customer service for Kivisaaren Mini-Mani in Finland, with workflows set up for triage, assignment, and response SLAs tailored to a 58 employee retail organization, and governance focused on standardizing agent workflows and single platform handling of storefront support.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Kivisaaren Mini-Mani IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Kivisaaren Mini-Mani provisioned Microsoft Azure Cloud Services to host and operate its public website. The deployment aligns with the Application Hosting and Computing Services category, providing cloud compute and managed hosting for the retailer's web presence. Microsoft Azure Cloud Services is used to serve the minimani.fi storefront and public content, centralizing web delivery on a cloud platform.
Configuration emphasizes web hosting, scalable compute for storefront logic, and managed object storage for media and product assets, consistent with Application Hosting and Computing Services capabilities. The implementation integrates with the minimani.fi website to deliver front-end content and transactional interfaces, and it is operated by the retailer's web operations function. Governance practices focus on deployment pipelines, certificate and access control management, and platform-level monitoring to maintain site availability and operational continuity.
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kivisaaren Mini-Mani
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Apps Being Evaluated by Kivisaaren Mini-Mani Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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