KiwiRail
604 Great South Road, Ellerslie,
Auckland, 1051,
New Zealand
Auckland, 1051,
New Zealand
64 4 498 3000
Transportation
KiwiRail Technographics
KiwiRail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KiwiRail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 KiwiRail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KiwiRail has purchased the following applications: SAP ERP ECC 6.0 - Accounts Payable (AP) for AP Automation in 2018, SAP SuccessFactors Compensation for Compensation Management in 2021, IBM Maximo for Enterprise Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KiwiRail is running and its propensity to invest more and deepen its relationship with SAP , Esker SA , National Australia Bank or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KiwiRail revenues, which have grown to $615.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KiwiRail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KiwiRail Tech Stack and Enterprise Applications
KiwiRail ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Accounts Payable (AP) | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, KiwiRail implemented SAP ERP ECC 6.0 - Accounts Payable (AP) to formalize accounts payable processing across operational teams. The deployment targeted AP Automation functions supporting invoice posting and goods receipting for Operations teams based in Wellington and Wairarapa, New Zealand.
The SAP ERP ECC 6.0 - Accounts Payable (AP) implementation covered central invoicing, goods receipting, and expense claim processing workflows, aligning with standard AP Automation capabilities such as invoice capture, PO matching, approval routing, and payment preparation. Configuration work emphasized transactional controls and data entry procedures used by Operations Team Administrators, with day to day SAP invoicing and goods receipt posting as core activities.
Operational execution included expense claims processed using Flexipurchase and ID card issuance using Datacard, with staff performing SAP invoicing, goods receipting, KLE data entry and AMOS audit related tasks as part of routine operations. The rollout impacted Operations, HR and Learning and Development through shared administrative tasks and temporary Operations Team Administrator roles handling data entry, travel arrangements, filing and newsletter support as part of the governance and operational cadence.
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AP Automation | ERP |
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2022 | 2022 |
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2015 | 2015 |
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KiwiRail HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2021 | 2022 |
In 2021, KiwiRail implemented SAP SuccessFactors Compensation as its Compensation Management solution to manage annual and consecutive compensation cycles across the organization. The deployment was embedded within the broader SAP SuccessFactors suite used at KiwiRail to support total rewards and performance workflows.
Configuration work covered multiple SAP SuccessFactors modules, including Employee Central Core, Performance & Goal Management, Calibration, Compensation Cycle, Competency Management and Career Development, and Succession Planning. The implementation included management of Foundational Objects, the Metadata Framework MDF, and Generic Objects, along with creation and management of PMGM form templates, goal templates and calibration templates for consecutive performance cycles. Compensation templates were created and managed for consecutive compensation cycles using SAP SuccessFactors Compensation.
Integrations and operational coverage focused on data migration processes to upload employee and foundational data from HCM into SuccessFactors, and on maintaining both production and test environments for configuration validation and release testing. Reporting and analytics were delivered through canvas reports and story reports to provide managers and senior management with compensation and performance visibility. Day to day administration and end user support were provided by an internal Human Resources Information System specialist function.
Governance and workflow restructuring were implemented through Role Based Permissions to create roles and assign permissions, routine management of MDF and foundational data to enforce data model consistency and security, and standardized calibration and compensation workflows to support consecutive cycles. The program included an annual cadence to analyse and implement recommended SuccessFactors upgrades and releases, with iterative template and permission adjustments to align with evolving HR policy. Calibration sessions and compensation cycles were instrumented as repeatable processes within the application.
Operational ownership rests with KiwiRail HR and HRIS teams who manage administration, reporting, data migrations and user support for SAP SuccessFactors Compensation. Internal capability includes SAP SuccessFactors Performance and Goals certification among HRIS staff to support ongoing module configuration and support. The SAP SuccessFactors Compensation application underpins Compensation Management business functions and integrates with core HR and performance management processes at KiwiRail.
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Core HR | HCM |
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2021 | 2022 |
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Onboarding | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2021 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2022 |
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Succession and Leadership Planning | HCM |
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2021 | 2022 |
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Talent Management | HCM |
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2017 | 2017 |
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KiwiRail ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, KiwiRail implemented IBM Maximo for Enterprise Asset Management. The IBM Maximo deployment supports regional asset and maintenance workflows and had active operational use in Wellington region, aligning with the companys asset management and maintenance planning needs.
Configuration emphasized core Enterprise Asset Management capabilities, specifically asset register data management, work management to support planned and reactive maintenance, and reporting and analytics. IBM Maximo reporting and analysing functionality was used as a primary source for operational dashboards and queries, and the platform was the locus for ensuring the accuracy and completeness of asset data in Maximo.
Operational governance included an Asset and Productivity Performance Analyst role that ensured credible information was readily available to managers to monitor the health of region and drive best practice Asset management. That role provided Maximo reporting, analysis, and served as a resource for wider Maximo issues, while working closely with work bank planners and schedulers and providing cover for their role in their absence, which indicates formalized handover and role coverage processes.
Business functions impacted include asset management, maintenance planning, and regional operations, with Maximo used as the authoritative system for asset data and maintenance work orchestration. Implementation narratives emphasize data governance, planner and scheduler workflow integration, and centralized reporting capability within IBM Maximo for Enterprise Asset Management.
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Travel Management | ERP Services and Operations |
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2014 | 2014 |
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KiwiRail Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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KiwiRail Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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KiwiRail Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2019 | 2019 |
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KiwiRail ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2015 | 2015 |
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KiwiRail PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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KiwiRail PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2016 | 2016 |
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KiwiRail IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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KiwiRail CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at KiwiRail
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive GM Digital & ICT | Director | IT | |
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General Manager Finance | Manager | Finance | |
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CFO | CXO | Finance | |
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Head of Procurement | Director | Procurement | |
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Chief Operating Officer – Capital Projects & Asset Development | CXO | Investment | |
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National Asset Manager | Manager | Investment | |
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Asset Leader | Manager | Operations | |
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Asset Manager | Manager | Operations | |
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Strategic Asset Management Lead | Manager | Operations | |
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GM Asset Management | Director | Operations | |
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Asset Services Team Leader - ERP | Manager | IT | |
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ICT Project Manager | Manager | Finance | |
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Senior Project Manager | Manager | Operations | |
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Head of Technology | Director | IT | |
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Head of ICT | Director | Finance | |
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CEO | CXO | Operations | |
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CFO | CXO | Finance | |
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Chief People and Communications Officer | CXO | HR | |
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Procurement Manager | Manager | Procurement | |
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Shared Services Manager | Manager | HR | |
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Senior Accounts Payable Manager | Manager | Finance | |
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Financial Controller | Director | Finance | |
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GM Technology | Director | IT | |
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Operations Manager | Manager | Operations | |
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Operations Manager | Manager | Operations | |
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Head of Assets / Asset Engineer | Director | Operations | |
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General Manager - Facilities | Director | Operations | |
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Facilities Asset Planning Manager - Central Region | Manager | Operations | |
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Apps Being Evaluated by KiwiRail Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KiwiRail IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KiwiRail digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD KiwiRail Technographics
KiwiRail is a Transportation organization based in New Zealand,
with around 4500 employees and annual revenues of $615.0 million.
KiwiRail operates a diverse technology stack with applications such as
SAP ERP ECC 6.0 - Accounts Payable (AP), SAP SuccessFactors Compensation and IBM Maximo,
covering areas like AP Automation, Compensation Management and Enterprise Asset Management.
KiwiRail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and IBM.
KiwiRail recently adopted applications including
Esker Accounts Payable in 2022, SAP SuccessFactors Compensation in 2021 and SAP SuccessFactors Employee Central in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KiwiRail’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KiwiRail’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KiwiRail technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.