Knight-Swift Transportation
2002 West Wahalla Lane,
Phoenix, 85027, AZ,
United States
Phoenix, 85027, AZ,
United States
1 602-269-2000
Transportation
Knight-Swift Transportation Technographics
Knight-Swift Transportation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knight-Swift Transportation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35300 Knight-Swift Transportation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knight-Swift Transportation has purchased the following applications: Microsoft 365 for Collaboration in 2019, Automattic Jetpack CRM for CRM in 2018, Exterro E-Discovery for Governance, Risk and Compliance in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knight-Swift Transportation is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , Exterro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knight-Swift Transportation revenues, which have grown to $7.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knight-Swift Transportation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Knight-Swift Transportation Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Knight-Swift Transportation implemented Microsoft 365 to provide Collaboration capabilities across corporate communication and document management. The public website also references Microsoft 365 assets, indicating web-delivered service components are part of the deployment footprint.
The Microsoft 365 deployment centers on core Collaboration functionality, including cloud email, real time chat and meetings, document collaboration and intranet content management, alongside endpoint Office productivity apps and user file storage. Configuration work focused on tenant-level services such as mailbox hosting, SharePoint based sites and document libraries, Teams based collaboration spaces and OneDrive file synchronization to support cross-functional workflows.
Operational coverage spans corporate offices and operational teams, with the implementation framed to support communications, scheduling and shared knowledge across business functions in transportation and fleet operations. Implementation detail on named third party integrations was not provided, the observable signal is use of Microsoft 365 service components surfaced on the corporate site.
Governance practices emphasize centralized tenant administration, role based access controls and policy driven content classification aligned to Collaboration workflows. Rollout and adoption details were not specified, therefore governance statements focus on administrative boundaries, compliance configuration and lifecycle management typical of enterprise Microsoft 365 Collaboration deployments.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Knight-Swift Transportation deployed Automattic Jetpack CRM on its public website. The Automattic Jetpack CRM implementation functions as a CRM entry point for web-originated customer and partner interactions, capturing contact records and inquiries through site touchpoints.
Configuration emphasized embedded lead capture on the website, centralized contact record management, and interaction timeline logging, reflecting core CRM functional modules such as contact database, activity tracking, and basic segmentation. Automattic Jetpack CRM was configured to persist form submissions and consolidate web-sourced contact data for operational use by internal teams.
Operational coverage is centered on the corporate website, where the application ingests site enquiries and maintains consolidated contact records to support marketing and customer engagement workflows. Integration points are limited to site level data capture and internal routing of web-originated leads, aligning the CRM with front-end engagement channels.
Governance appears to be organized around site operations and marketing workflows, with data capture, record maintenance, and administrative access controlled through the website implementation. The implementation narrative for Automattic Jetpack CRM, CRM highlights a web first CRM footprint used to centralize web interactions and support customer facing business functions.
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exterro | Legacy | Exterro E-Discovery | Governance, Risk and Compliance | TRM | n/a | 2017 | 2017 |
In 2017, Knight-Swift Transportation implemented Exterro E-Discovery as part of its Governance, Risk and Compliance tooling. The deployment was operated within the corporate legal function supporting the General Counsel, Corporate Secretary and three litigation and labor employment attorneys, with a designated system administrator responsible for Exterro legal hold processes and discovery production coordination.
Exterro E-Discovery was configured to manage legal hold issuance and custodian tracking, preservation workflows, collection staging, and coordinated discovery production processes. Configuration work emphasized hold lifecycle tracking, custodian notifications, and production staging to support large volume document accumulation for matters and to populate an Intralinks data room used during the Knight-Swift acquisition.
The Exterro E-Discovery implementation operated alongside Onit and Worldox matter management systems and integrated operationally with Intralinks for external deal diligence, while the legal team coordinated discovery production and communications with approximately 30 outside counsel. Operational coverage included corporate governance activities such as organization of Board and shareholder records, support for SEC filings, proxy and due diligence workflows, and responses to EEOC charges.
Governance was centralized under the corporate paralegal role reporting to General Counsel, who administered legal holds, retention rules, and cross-system workflows between Exterro E-Discovery, matter management, and document repositories. The implementation established formalized hold and production workflows to support litigation, labor matters, and transactional due diligence across Knight-Swift's legal and compliance functions.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Video Surveillance System | Physical Security |
|
2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Knight-Swift Transportation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Knight-Swift Transportation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knight-Swift Transportation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knight-Swift Transportation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Knight-Swift Transportation Technographics
Knight-Swift Transportation is a Transportation organization based in United States,
with around 35300 employees and annual revenues of $7.41 billion.
Knight-Swift Transportation operates a diverse technology stack with applications such as
Microsoft 365, Automattic Jetpack CRM and Exterro E-Discovery,
covering areas like Collaboration, CRM and Governance, Risk and Compliance.
Knight-Swift Transportation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Automattic and Exterro.
Knight-Swift Transportation recently adopted applications including
Netradyne Driver•i in 2025, Google Cloud Platform (GCP) in 2021 and Proofpoint Email Security and Protection in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knight-Swift Transportation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Knight-Swift Transportation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Knight-Swift Transportation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.