KnowBe4
33 N Garden Ave, Ste 1200,
Clearwater, 33755, FL,
United States
Clearwater, 33755, FL,
United States
1 855-566-9234
Professional Services
KnowBe4 Technographics
KnowBe4 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KnowBe4 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 KnowBe4 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KnowBe4 has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Clearstar ESR Check for BackGround Screening in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KnowBe4 is running and its propensity to invest more and deepen its relationship with Oracle , Clearstar , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KnowBe4 revenues, which have grown to $510.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KnowBe4 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KnowBe4 Tech Stack and Enterprise Applications
KnowBe4 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 KnowBe4 implemented Oracle NetSuite ERP as its ERP Financial platform to centralize accounting and core financial management across the company. The implementation established Oracle NetSuite ERP as the system of record for general ledger, accounts payable, accounts receivable, billing, and financial reporting. A designated Financial System Administrator serves as the primary point of contact for NetSuite support, maintenance, and the continued evolution of NetSuite throughout the organization and for related third party business applications.
The Financial System Administrator manages configuration, release coordination, and operational support for Oracle NetSuite ERP while coordinating integrations with other related third party business applications. Operational coverage focuses on finance and accounting functions across KnowBe4, with the administrator driving governance activities such as change control, user access provisioning, and issue triage. The implementation emphasizes centralized administration and lifecycle stewardship of NetSuite to sustain ongoing maintenance and functional enhancements.
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KnowBe4 HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearstar | Legacy | Clearstar ESR Check | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021 KnowBe4 implemented Clearstar ESR Check to operationalize BackGround Screening and candidate verification as part of its onboarding stack. Clearstar ESR Check was deployed to centralize background check verification workflows used by training and onboarding teams across national and international hires.
The implementation focused on intake and tracking of onboarding paperwork, including I-9s, capture and controlled storage of personally identifiable information, and status tracking for background checks and verification steps. Clearstar ESR Check was configured to support daily administrative workflows for new hire groups, document management for background screening results, and case level tracking used by onboarding specialists.
Operational integration was explicit and pragmatic, Clearstar ESR Check was used alongside Google Drive, Google Calendar, Google Mail, Slack, Dayforce for payroll, and Excel for ad hoc tracking and reporting. The application supported onboarding cohorts of three to twenty new hires per session and processed volumes that generated up to one hundred inbound emails per day and three to five new hire forms daily, reflecting hands on coordination with IT and training teams.
Governance and process orchestration included routine weekly coordination with IT to manage equipment shipments and scheduling, and training team practices that established standardized calendar scheduling and documentation for each hiring wave. The rollout emphasized procedural documentation and coordinated workflows between HR, training, IT, and payroll, and the onboarding process that used Clearstar ESR Check received glowing reviews from new hires.
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Payroll | HCM |
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2021 | 2021 |
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KnowBe4 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, KnowBe4 deployed Hubspot Live Chat on its public website. The deployment is categorized as Chatbots and Conversational AI, providing a persistent conversational entry point for inbound visitors and prospect engagement.
Hubspot Live Chat was implemented as an embedded chat widget configured with automated greetings, chat flows, and lead capture forms to capture visitor context. Conversations persist into Hubspot contact records and a shared conversations inbox to enable follow up by customer-facing teams.
Operational coverage centered on support, sales, and marketing, centralizing inbound chat handling within Hubspot Live Chat workflows. Governance focused on routing rules, escalation paths, and contact enrichment workflows inside Hubspot to standardize handoffs and visibility across teams.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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KnowBe4 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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KnowBe4 Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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KnowBe4 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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KnowBe4 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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KnowBe4 SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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KnowBe4 TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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KnowBe4 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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KnowBe4 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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KnowBe4 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at KnowBe4
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-President/CFO, Board Observer | CXO | IT | |
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Accounts Receivable Manager | Manager | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Snr.Director of HR Operations & Services | Director | HR | |
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Snr. HR Data & Compliance Operations Generalist | Manager | HR | |
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Director - HR Business Partner | Director | HR | |
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Director of Global Customer Success Operations | Director | Customer Service | |
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Chief Marketing Officer | CXO | Marketing | |
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Customer Marketing Manager | Manager | Customer Service | |
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Advanced Support Technical Manager | Manager | Operations | |
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Apps Being Evaluated by KnowBe4 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KnowBe4 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KnowBe4 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD KnowBe4 Technographics
KnowBe4 is a Professional Services organization based in United States,
with around 2200 employees and annual revenues of $510.0 million.
KnowBe4 operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Clearstar ESR Check and Hubspot Live Chat,
covering areas like ERP Financial, BackGround Screening and Chatbots and Conversational AI.
KnowBe4 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Clearstar and HubSpot.
KnowBe4 recently adopted applications including
Sedai Autonomous Cloud Platform in 2024, LocalStack Platform in 2023 and 6sense Account Engagement Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KnowBe4’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KnowBe4’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KnowBe4 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.