List of ChurnZero Customers
ChurnZero
717 D St NW 2nd floor,
Washington, 20004, DC,
United States
Washington, 20004, DC,
United States
1 703-721-4988
Professional Services
200
$30M
Since 2010, our global team of researchers has been studying ChurnZero customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ChurnZero for Customer Engagement, Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ChurnZero for Customer Engagement, Customer Loyalty include: Cision, a United States based Professional Services organisation with 4800 employees and revenues of $1.11 billion, Zinnia Tech Solutions, a United States based Professional Services organisation with 2600 employees and revenues of $485.0 million, Imagine Learning, a United States based Professional Services organisation with 3000 employees and revenues of $260.0 million, Demandbase, a United States based Professional Services organisation with 900 employees and revenues of $215.0 million, Prophix Software, a Canada based Professional Services organisation with 600 employees and revenues of $115.0 million and many others.
Contact us if you need a completed and verified list of companies using ChurnZero, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ChurnZero customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bodwell High School | Education | 287 | $29M | Canada | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2022 | n/a |
In 2022, Bodwell High School implemented ChurnZero on its public website using the Customer Engagement,Customer Loyalty application to instrument web interactions and support enrollment and student engagement workflows. The deployment was web focused, embedding ChurnZero tracking and engagement components to capture visitor behavior and to enable on‑site messaging and segmentation for prospective students and parents.
ChurnZero was configured to provide behavioral analytics, segmentation, targeted messaging, and playbook automation consistent with Customer Engagement,Customer Loyalty functionality. Configuration work centered on the ChurnZero platform for defining audience segments, event tracking for key enrollment signals, and templated in‑app messages and guides to trigger based on online behavior.
Operational ownership was aligned to admissions and marketing functions, which manage segmentation rules, messaging templates, and lifecycle playbooks inside ChurnZero. Governance emphasized centralized control of contact rules and message cadence on the website, with ongoing adjustments made through the ChurnZero interface rather than backend site code changes.
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BoostUp | Professional Services | 100 | $29M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2022 | n/a |
In 2022, BoostUp implemented ChurnZero on its public website to address customer lifecycle engagement. The deployment explicitly targeted Customer Engagement,Customer Loyalty functionality, using ChurnZero to instrument web-based customer interactions and to orchestrate lifecycle touchpoints for professional services accounts. The initiative was positioned to support customer success and account management teams, embedding engagement controls directly in customer-facing web workflows for ongoing relationship management.
ChurnZero was provisioned as a vendor-hosted SaaS solution embedded via web instrumentation, enabling in-browser engagement, behavioral segmentation, playbook automation, and customer health scoring in line with Customer Engagement,Customer Loyalty capabilities. Configuration focused on event tracking, cohort segmentation, and automated playbooks to standardize onboarding and renewal processes, with governance led by customer success leadership and operational handoffs to account managers. The rollout scope remained centered on the company website and customer-facing teams, with iterative tuning of engagement rules and lifecycle automations as operational needs evolved.
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ChurnZero | Professional Services | 200 | $30M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2022 | n/a |
In 2022, ChurnZero implemented ChurnZero on their website, deploying the ChurnZero application to support Customer Engagement,Customer Loyalty use cases. The deployment focuses on web-embedded instrumentation and in-app engagement, enabling collection of visitor and user behavior for lifecycle orchestration and contextual messaging.
The implementation configures core Customer Engagement,Customer Loyalty capabilities such as real-time user activity tracking, segmentation and audience definitions, in-app messaging and guidance, automated playbooks for onboarding and renewal workflows, and customer health scoring to prioritize outreach. ChurnZero is provisioned as a site-level engagement layer with client-side event capture and session context, and the application name ChurnZero is surfaced in dashboards used by customer-facing teams.
Operational scope centers on Customer Success with coordination across Support, Product, and Sales for handoffs and escalation. Governance is structured around centralized configuration of playbooks and segmentation rules, with deployment controls for messaging cadence and template management, and role-based access for CS operations and managers to maintain campaign and health-score standards.
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Cision | Professional Services | 4800 | $1.1B | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2020 | n/a |
In 2020, Cision implemented ChurnZero to support its Customer Engagement,Customer Loyalty initiatives. The deployment targeted the companys global Customer Experience organization and Strategic Customer Solutions teams, and positioned ChurnZero as the central platform for account-level engagement and lifecycle orchestration.
ChurnZero was configured to deliver customer health scoring, automated playbooks for onboarding and renewals, segmentation for targeted outreach, and real-time account activity tracking. The implementation emphasized CSM workflow automation and playbook-driven interventions, aligning ChurnZero capabilities with customer success and retention processes.
Operational coverage focused on Customer Experience, Customer Success, and Strategic Customer Solutions, instrumenting touchpoint orchestration and daily account monitoring across Cisions customer base. Integration specifics were not provided in source materials, the implementation narrative centers on platform-led engagement and centralized account visibility.
Governance and rollout were anchored by Cisions global CX leadership, with senior executives including Global Customer Experience Executive Amy Gorham acknowledging ChurnZero as a partner that helps the teams make a difference in the customer journey. The narrative reflects an adoption pattern where ChurnZero is used to standardize CSM practices and operationalize proactive engagement across customer lifecycles.
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Cjis Group | Professional Services | 12 | $2M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2019 | n/a |
In 2019, Cjis Group implemented ChurnZero as a customer engagement platform. The deployment places ChurnZero on the Cjis Group website as a client side SaaS embed to instrument client interactions and surface engagement signals, supporting Customer Engagement,Customer Loyalty use cases for the companys professional services delivery.
Configuration emphasized standard ChurnZero capabilities, including in app messaging, customer health scoring, automated playbooks and segmented engagement workflows, aligned to client success and account management business functions. Operational scope was scoped to client facing staff given the organizations size, with governance managed by delivery and client success leads and rollout executed incrementally across service teams while the ChurnZero application collected web touchpoint events to drive engagement orchestration.
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Professional Services | 160 | $16M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2020 | n/a |
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Education | 10 | $1M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2020 | n/a |
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Professional Services | 10 | $2M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2025 | n/a |
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Professional Services | 900 | $215M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2021 | n/a |
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Leisure and Hospitality | 30 | $10M | United States | ChurnZero | ChurnZero | Customer Engagement,Customer Loyalty | 2022 | n/a |
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Showing 1 to 10 of 28 entries
Buyer Intent: Companies Evaluating ChurnZero
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ChurnZero. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ChurnZero for Customer Engagement, Customer Loyalty include:
- DKSH Holding, a Switzerland based Professional Services organization with 29699 Employees
- NextRow Digital, a United States based Professional Services company with 150 Employees
- ABN Group, a Australia based Construction and Real Estate organization with 1900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ChurnZero Coverage
ChurnZero is a Customer Engagement, Customer Loyalty solution from ChurnZero.
Companies worldwide use ChurnZero, from small firms to large enterprises across 21+ industries.
Organizations such as Cision, Zinnia Tech Solutions, Imagine Learning, Demandbase and Prophix Software are recorded users of
ChurnZero for Customer Engagement, Customer Loyalty.
Companies using ChurnZero are most concentrated in Professional Services, with adoption spanning over 21 industries.
Companies using ChurnZero are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ChurnZero across Americas, EMEA, and APAC.
Companies using ChurnZero range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 39.29%, large organizations with 1,001-10,000 employees - 10.71%, and global enterprises with 10,000+ employees - 0%.
Customers of ChurnZero include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ChurnZero customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement, Customer Loyalty.