Knox City Counsel
511 Burwood Highway, Wantirna South,
Melbourne, 3152, VIC,
Australia
Melbourne, 3152, VIC,
Australia
61 3 9298-8000
Government
Knox City Counsel Technographics
Knox City Counsel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knox City Counsel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 943 Knox City Counsel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knox City Counsel has purchased the following applications: IgniteTech Computron for ERP Financial in 2018, PageUp ATS for Applicant Tracking System in 2018, ReadSpeaker Text to Speech for Natural Language Processing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knox City Counsel is running and its propensity to invest more and deepen its relationship with IgniteTech , Inlogik , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knox City Counsel revenues, which have grown to $201.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knox City Counsel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Knox City Counsel Tech Stack and Enterprise Applications
Knox City Counsel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Computron | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Knox City Counsel implemented IgniteTech Computron as its ERP Financial system. IgniteTech Computron serves as the council's core finance platform and in 2023 the deployment scope was extended to support modernized expense workflows and integrations with other operational systems.
Computron has been configured to manage core financial processes including general ledger posting, accounts payable workflows, and automated expense posting from an external expense management tool. The council replaced the vendor sunsetted Fraedom expense management system with ExpenseMe Pro, which went live at the end of Oct 23, and the integration from ExpenseMe Pro into IgniteTech Computron was scheduled to go live in Nov 23 to capture transaction and coding detail into the ERP Financial ledger.
The ExpenseMe Pro to Computron integration was developed on the council's strategic enterprise integration platform, providing an intermediary layer that explicitly reduces risk of failures and data security vulnerabilities, and is planned for production activation in Nov 23. Separately, Trapeze Pro went live in Oct 23 to support planning and building plan and drawing management processes used by planning and building functions, while the integration platform centralizes system-to-system data flows for finance and operational tooling.
Operational governance and rollout activities were coordinated alongside the Computron integrations, including onboarding first contractors to MFA enforced named user accounts, commencing records management compliance monitoring with expanded reporting on overdue KX activities, and completing the Intune Rollout Phase 2 pilot ahead of a full device rollout to all laptops and desktops. Infrastructure resilience work ran in parallel with a full disaster recovery test between Civic Centre and NextDC, including failover of 2x switches at both sites, and facility accessibility upgrades such as new function room video conferencing cameras and a hearing loop for the council chambers.
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Expense Management | ERP |
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2023 | 2023 |
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Knox City Counsel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Knox City Counsel deployed PageUp ATS as its Applicant Tracking System, using PageUp ATS to publish roles and collect applications directly through the council website. The implementation targeted municipal recruitment workflows for a mid sized government employer with approximately 943 employees, establishing the application intake channel on the public careers portal.
Configuration centered on career site integration, online application forms and structured candidate records within PageUp ATS, with standard applicant tracking capabilities such as job requisition management, candidate screening workflows, interview scheduling support and offer administration. The PageUp ATS deployment used configurable requisition and approval flows to align hiring managers and HR, and the system captured application data and status tracking for each vacancy.
Operational coverage included the council HR team and hiring managers across departments, with role based access controls and staged approval processes to enforce governance for public sector recruitment. The implementation emphasized career site published postings and application form orchestration on the Knox City Counsel website, keeping recruitment operations and applicant data centralized in the PageUp ATS Applicant Tracking System.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Knox City Counsel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Knox City Counsel deployed ReadSpeaker Text to Speech on its public website, implementing a Natural Language Processing capability for citizen facing content. The implementation centers on delivery of on page audio for web pages, documents, and news items to support accessibility and consumption of council information.
ReadSpeaker Text to Speech was embedded as a browser side reader widget that performs text to audio rendering, exposes playback controls, and allows selectable voice and language options across HTML content. Configuration focused on page level instrumentation and content chunking to ensure reliable narration of headings, paragraphs, lists, and document text.
The deployment integrates into the council website code base and content delivery pipeline, operating alongside the site content management workflows rather than as a back end enterprise service. Operational scope is public facing web services, with the digital services and communications teams positioned as primary owners for content enablement and runtime monitoring.
Governance and process changes aligned publishing practices with speech rendering requirements, introducing content tagging and semantic markup standards so ReadSpeaker Text to Speech can consistently identify readable text segments. Ongoing maintenance responsibilities were assigned to web operations and communications to manage voice configuration and accessibility compliance at the page level.
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Knox City Counsel Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Knox City Counsel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Knox City Counsel
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Human Resources Business Partner | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Senior HR Business Partner | Manager | HR | |
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People Experience Partner | Manager | HR | |
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Senior HR Business Partner | Manager | HR | |
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Executive Manager Strategy, People & Culture | Manager | HR | |
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Manager Transformation (Change) | Manager | Finance | |
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Senior Human Resources Business Partner | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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Senior Payroll Officer | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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Payroll Lead | Non Manager | HR | |
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Chief People Officer | CXO | HR | |
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Payroll Advisor | Non Manager | HR | |
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Apps Being Evaluated by Knox City Counsel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knox City Counsel IT executives and key decision makers. This section highlights Knox City Counsel's latest recorded technology evaluations, including Manhattan WMS for Warehouse Management on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knox City Counsel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-14 | Knox City Counsel | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |
FAQ - APPS RUN THE WORLD Knox City Counsel Technographics
Knox City Counsel is a Government organization based in Australia,
with around 943 employees and annual revenues of $201.0 million.
Knox City Counsel operates a diverse technology stack with applications such as
IgniteTech Computron, PageUp ATS and ReadSpeaker Text to Speech,
covering areas like ERP Financial, Applicant Tracking System and Natural Language Processing.
Knox City Counsel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IgniteTech, PageUp and ReadSpeaker Holding.
Knox City Counsel recently adopted applications including
Inlogik ExpenseMe (ex ProMaster) in 2023, ReadSpeaker Text to Speech in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knox City Counsel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Knox City Counsel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Knox City Counsel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.