Knoxville, 37902, TN,
United States
Knoxville Utilities Board Technographics
Knoxville Utilities Board Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knoxville Utilities Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Knoxville Utilities Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knoxville Utilities Board has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2013, Oracle PeopleSoft HCM for Core HR in 2011, IBM Maximo for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knoxville Utilities Board is running and its propensity to invest more and deepen its relationship with Oracle , IBM , HEXstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knoxville Utilities Board revenues, which have grown to $773.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knoxville Utilities Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Knoxville Utilities Board Tech Stack and Enterprise Applications
Knoxville Utilities Board ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2013 | 2018 |
In 2013, Knoxville Utilities Board implemented Oracle PeopleSoft ERP as part of a PeopleSoft FMS 9.2 deployment. The project focused on ERP Financial capabilities to centralize procurement and financial control across the utility.
The implementation delivered targeted modules including requisition, purchase order, inventory, supplier contract management and bidder registration functionality. Configuration work emphasized requisition to purchase order workflows, purchase order lifecycle controls, inventory valuation and material tracking, and supplier contract lifecycle automation consistent with PeopleSoft FMS 9.2 patterns.
Operational coverage concentrated on procurement, accounts and inventory management functions within Knoxville Utilities Board, with the Oracle PeopleSoft ERP environment providing the transactional backbone. The PeopleSoft FMS 9.2 deployment integrated those procurement modules with core financial ledger and accounts payable processing inside the ERP Financial suite to maintain consistent financial posting and supplier accounting.
Governance changes introduced during rollout included standardized approval matrices, embedded procurement controls in system workflows, and formalized bidder registration procedures to support supplier onboarding and contract compliance. The implementation team ownership specifically encompassed requisition, purchase order, inventory, supplier contract management and bidder registration configuration and governance.
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Knoxville Utilities Board HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2011 | 2018 |
In 2011, Knoxville Utilities Board implemented Oracle PeopleSoft HCM as its Core HR application. The deployment centralized employee master data and configured Core HR capabilities for position management, benefits administration, absence tracking, and a workforce directory to support HR and payroll-aligned workflows.
The implementation encompassed approximately one year of HRIS Oracle PeopleSoft software implementation and upgrade activity, establishing HRIS administration processes, role-based security, and configuration governance for ongoing maintenance. Oracle PeopleSoft HCM was positioned to unify human resources recordkeeping, benefits administration, and HR operational processes within Knoxville Utilities Board, with governance focused on process standardization and system configuration controls.
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Knoxville Utilities Board ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
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Knoxville Utilities Board AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Predictive Analytics | AI-Powered Application |
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2022 | 2022 |
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Knoxville Utilities Board Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Collaboration | Collaboration |
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2018 | 2018 |
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Knoxville Utilities Board Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Web Content Management | Content Management |
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2016 | 2016 |
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Knoxville Utilities Board CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Knoxville Utilities Board PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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Knoxville Utilities Board PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Knoxville Utilities Board PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Knoxville Utilities Board
Apps Being Evaluated by Knoxville Utilities Board Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-03 | Knoxville Utilities Board | Evaluated | Cohere | Cohere AI | Generative AI Platforms | AI Development |
| 2026-07-13 | Knoxville Utilities Board | Evaluated | Pronto Software | Pronto XI ERP | ERP Financial | ERP |
| 2026-06-07 | Knoxville Utilities Board | Evaluated | Honeywell International | Honeywell Voice Picking | Workforce Analytics, Workforce Management | HCM |
| 2026-05-22 | Knoxville Utilities Board | Evaluated |
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Core Banking | ERP Services and Operations |
| 2026-05-21 | Knoxville Utilities Board | Evaluated |
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Application Performance Management | ITSM |
| 2026-05-20 | Knoxville Utilities Board | Evaluated |
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Time and Attendance, Workforce Scheduling | HCM |
| 2026-05-19 | Knoxville Utilities Board | Evaluated |
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Payment Processing | ERP |
| 2026-05-19 | Knoxville Utilities Board | Evaluated |
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CRM | CRM |
| 2026-05-15 | Knoxville Utilities Board | Evaluated |
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Government ERP | ERP Services and Operations |
| 2026-05-09 | Knoxville Utilities Board | Evaluated |
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Application Hosting and Computing Services | IaaS |