Delfzijl, 9934 CK,
Netherlands
Koninklijke Wagenborg Technographics
Koninklijke Wagenborg Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Koninklijke Wagenborg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2568 Koninklijke Wagenborg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Koninklijke Wagenborg has purchased the following applications: Slack Connect for Collaboration in 2022, Anachron Order2Cash for Order Management in 2018, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Koninklijke Wagenborg is running and its propensity to invest more and deepen its relationship with Salesforce , Anachron , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Koninklijke Wagenborg revenues, which have grown to $697.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Koninklijke Wagenborg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Koninklijke Wagenborg Tech Stack and Enterprise Applications
Koninklijke Wagenborg Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Koninklijke Wagenborg implemented Slack Connect as part of its Collaboration tooling, deploying Slack on its corporate website to enable partner-facing messaging and real-time external engagement. Slack Connect is presented as the application to support cross-organizational channels and synchronous collaboration alongside existing corporate communications.
Configuration work centered on Slack Connect channel provisioning, guest access controls, messaging and file sharing capabilities, and notification workflows typical of modern Collaboration platforms. The deployment uses channel-based conversations, direct messaging, and file attachments to centralize partner communications and streamline inbound inquiries initiated from the web presence.
Operational coverage emphasizes external engagement touchpoints exposed through the website, enabling customers and partners to initiate conversations via Slack Connect rather than traditional contact forms. This places Slack Connect into customer and partner communication workflows, supporting near real-time coordination across organizational boundaries.
Governance attention is concentrated on external channel approval processes, access provisioning, and information classification policies to manage data exchanged over Slack Connect. Administrative oversight and security controls are implied as necessary for a Collaboration deployment that exposes messaging capabilities on a public web property.
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Koninklijke Wagenborg SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anachron | Legacy | Anachron Order2Cash | Order Management | SCM | n/a | 2018 | 2018 |
In 2018 Koninklijke Wagenborg deployed Anachron Order2Cash as its Order Management solution on its website. The implementation centralized online order capture to support the companys transportation and shipping commercial channels, aligning order intake with billing operations.
Anachron Order2Cash was configured to handle core order-to-cash capabilities including order capture and validation, pricing and contract terms management, automated invoice generation, credit control logic, and dispute handling workflows. Configuration emphasized order lifecycle rules and configurable billing rule sets consistent with Order Management functional expectations.
The application was integrated with Wagenborgs public-facing website to provide a web storefront and structured order submission, enabling real-time order intake for commercial teams. Operational coverage focused on commercial operations and finance, consolidating order records for invoicing and accounts receivable workflows across the companys Netherlands operations and associated shipping services.
Governance established standardized order-to-cash processes with role-based access and approval checkpoints for sales and billing users, and change control centered on order schema and billing rules. Rollout planning prioritized phased onboarding of commercial desks and finance stakeholders to align process ownership and maintain consistent invoicing and collections practices.
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Koninklijke Wagenborg ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Koninklijke Wagenborg deployed Atlassian Jira Service Desk for IT Service Management. The implementation exposes Atlassian Jira Service Desk on the company website as a customer facing service portal to capture service requests and incident reports related to transportation operations and corporate IT support.
Configuration emphasizes ticket intake forms, request workflows, SLA rule configuration, and a knowledge base driven self service experience consistent with IT Service Management capabilities. Operational scope covers external customer support via the web portal and internal service desk processes, with governance focused on standardized request types, triage queues, and workflow automation to route issues to IT and operations teams.
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Koninklijke Wagenborg PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Koninklijke Wagenborg IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Koninklijke Wagenborg
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Koninklijke Wagenborg Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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