Korean Airlines
260 Haneul‑gil, Gangseo‑gu,
Seoul, 7505,
South Korea
Seoul, 7505,
South Korea
82 2 2656-7114
Transportation
Korean Airlines Technographics
Korean Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Korean Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17992 Korean Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Korean Airlines has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Workday HCM for Core HR in 2022, Amadeus E-Retail for Reservation and Booking Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Korean Airlines is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Incruit Co or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Korean Airlines revenues, which have grown to $10.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Korean Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Korean Airlines Tech Stack and Enterprise Applications
Korean Airlines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | Rimini Street | 2018 | 2018 |
In 2018, Korean Airlines implemented Oracle E-Business Suite as its primary ERP Financial platform. The implementation sits within a broader Oracle portfolio that Korean Airlines later consolidated under a single third party support agreement with Rimini Street, following an earlier Rimini Street engagement for Oracle Siebel CRM in 2019.
The Oracle E-Business Suite deployment focused on core financial management capabilities typical for ERP Financial applications, including general ledger, accounts payable, accounts receivable, cash management and financial reporting, with extensions to procurement and transaction posting workflows as part of standard configuration workstreams. The Oracle E-Business Suite instance was configured to operate alongside Oracle Fusion Middleware and Oracle Database components that remain in the company inventory.
Operationally the Oracle estate, including Oracle E-Business Suite, Fusion Middleware and Database, was moved to an AWS hosted environment as part of subsequent infrastructure work, and Rimini Street extended its annual support to cover AWS hosted instances. The implementation and support model centrally involved the ERP team within the IT organization, led by ERP team leader Seongyeon Park, and served finance, procurement and treasury business functions.
Governance shifted to a consolidated support and maintenance arrangement with Rimini Street, which now provides single vendor support across the Oracle portfolio. Korean Airlines reported outcomes that were explicitly stated, including reduced Oracle software maintenance costs, more responsive and proactive support for mission critical enterprise software, and the redeployment of internal IT resources to other strategic projects.
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Korean Airlines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2022 | 2023 |
In 2022, Korean Air implemented Workday HCM to consolidate its Core HR capabilities across the airline's human resources function. The deployment covered HR operations for Korean Air, which employs approximately 17,992 people and operates from South Korea with international operations, aligning the company Application Core HR relationship under a single cloud HR platform.
Workday HCM was configured to deliver core employee record management and organizational management, position and headcount controls, talent and performance management, compensation administration, absence and time tracking, and HR reporting and analytics. The implementation emphasized canonical workforce data and standardized employee lifecycle workflows typical of Core HR, with configuration to support local HR process requirements.
The deployment used a cloud-delivered SaaS architecture to establish a centralized HR data model and single source of truth for workforce information, with role-based security and permissioning for HR administrators, managers, and people managers. Workday HCM provided the application framework for workforce planning and HR operational processes across the organization.
Governance was structured around centralized configuration control, change management for HR processes, and operational ownership within HR to enforce consistent data models and approval workflows. The approach prioritized standardized Core HR operations, centralized governance, and configurable business processes to support ongoing HR administration and talent management.
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Recruiting, Applicant Tracking System | HCM |
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2025 | 2025 |
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Korean Airlines ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus E-Retail | Reservation and Booking Management | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, Korean Airlines implemented Amadeus E-Retail to develop a new internet booking engine for its direct online sales channel. The implementation is documented as the KE IBE development project with project leadership beginning in October 2009 and continuing into ongoing operations, centered on Amadeus E-Retail as the core application for Reservation and Booking Management.
Amadeus E-Retail was configured to support standard Reservation and Booking Management capabilities, including online shopping and itinerary construction, fare pricing and rules application, booking confirmation and passenger name record creation, and ancillary merchandising workflows. Configuration work focused on web booking flows and e-commerce checkout orchestration consistent with airline retailing and passenger sales functions.
The internet booking engine integration scope included connectivity to Korean Airlines inventory and ticketing functions and alignment with the carrier s direct online sales channels and customer-facing website. Operational coverage emphasized passenger sales and e-commerce teams, with the Amadeus E-Retail application serving as the booking and retailing layer that interfaces with inventory and distribution processes.
Governance for the KE IBE project centered on a designated project leader for the Amadeus E-Retail deployment, with sustained configuration and release management to accommodate fare, schedule and merchandising changes. Process changes emphasized booking workflow standardization and ongoing coordination between commercial, e-commerce and reservations operations to maintain the live internet booking engine.
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Korean Airlines Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Korean Airlines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Korean Airlines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Korean Airlines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Korean Airlines PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Korean Airlines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Operating System (OS) | PaaS |
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2004 | 2005 |
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Korean Airlines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Korean Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Manager | Manager | IT | |
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IT Manager | Manager | IT | |
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IT General Manager | Manager | IT | |
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Finance Manager | Manager | Finance | |
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General Manager | Manager | Finance | |
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Procurement Manager | Manager | Procurement | |
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General Manager Procurement | Manager | Procurement | |
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Apps Being Evaluated by Korean Airlines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Korean Airlines IT executives and key decision makers. This section highlights Korean Airlines's latest recorded technology evaluations, including Amadeus Altea for Reservation and Booking Management on 2025-10-28 and Quantum Control ERP for Aviation ERP on 2025-01-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Korean Airlines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-28 | Korean Airlines | Evaluated | Amadeus IT Group | Amadeus Altea | Reservation and Booking Management | ERP Services and Operations |
| 2025-01-14 | Korean Airlines | Evaluated | Component Control | Quantum Control ERP | Aviation ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Korean Airlines Technographics
Korean Airlines is a Transportation organization based in South Korea,
with around 17992 employees and annual revenues of $10.96 billion.
Korean Airlines operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and Amadeus E-Retail,
covering areas like ERP Financial, Core HR and Reservation and Booking Management.
Korean Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Amadeus IT Group.
Korean Airlines recently adopted applications including
Incruit in 2025, Workday HCM in 2022 and Amazon Managed Blockchain in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Korean Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Korean Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Korean Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.