Kotsovolos Technographics
Kotsovolos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kotsovolos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Kotsovolos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kotsovolos has purchased the following applications: Entersoft Business Suite for ERP Financial in 2019, Microsoft 365 for Collaboration in 2019, HCL Commerce (ex IBM Websphere Commerce) for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kotsovolos is running and its propensity to invest more and deepen its relationship with Entersoft , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kotsovolos revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kotsovolos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kotsovolos Tech Stack and Enterprise Applications
Kotsovolos ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Entersoft | Legacy | Entersoft Business Suite | ERP Financial | ERP | n/a | 2019 | 2021 |
In 2019 Kotsovolos implemented Entersoft Business Suite to centralize retail and ERP operations across its Greece and Cyprus network, using the product as an ERP Financial backbone for commerce and back office consolidation. The deployment focused on consolidating transactional processing and inventory controls to support peak demand periods such as Black Friday, while enabling downstream customer analytics from transactional data.
Entersoft Business Suite was configured with core ERP finance capabilities and retail oriented back office modules, with inferred usage of order management and warehouse management components to handle high volume order flows. The implementation emphasized retail back-office integration, transactional consolidation from point of sale and online channels, and inventory orchestration to maintain stock visibility across stores and distribution centers.
Operational coverage spanned retail stores, distribution sites and centralized finance functions across Greece and Cyprus, aligning order handling, stock replenishment and financial posting workflows. Integrations concentrated on retail transactional feeds and warehouse operations to convert sales and inventory transactions into a unified dataset for reporting and analytics.
Governance focused on standardizing back-office workflows and centralizing financial processes to ensure consistent order handling and accounting across the network. As a result the Entersoft Business Suite deployment supported the retailer's ability to absorb large seasonal order spikes and to convert transactional data into richer customer insights, improving operational consistency across regions.
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Kotsovolos Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Kotsovolos implemented Microsoft 365 as its Collaboration platform, with Microsoft 365 assets and services observable on the company website. The deployment is documented as a cloud-first Collaboration implementation that surfaces through web-based authentication and content delivery links on the public site.
The Microsoft 365 configuration focuses on core collaboration capabilities, including cloud-hosted productivity applications, email and calendaring, team chat and meetings, document libraries and cloud file storage, and browser-based Office applications for knowledge workers. Configuration and administration align with centralized user and access management, tenant-level policy controls, and browser-delivered content publishing tied to the public web presence.
Operational scope covers corporate functions and retail operations in Greece, supporting internal communications, merchandising coordination, and corporate productivity workflows. Governance is expressed through Microsoft 365 administrative controls for user provisioning, role-based access, and policy enforcement, and rollout activities emphasize integrating the Collaboration platform into ordinary workplace processes and web-facing content links.
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Collaboration | Collaboration |
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2021 | 2021 |
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Kotsovolos eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCL Technologies | Legacy | HCL Commerce (ex IBM Websphere Commerce) | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Kotsovolos implemented HCL Commerce (ex IBM Websphere Commerce) to power its eCommerce storefront on kotsovolos.gr. Kotsovolos uses HCL Commerce (ex IBM Websphere Commerce) for eCommerce to support its online retail operations and customer-facing merchandising.
The deployment focuses on standard HCL Commerce functional modules, including catalog and product information management, shopping cart and checkout workflows, promotions and pricing engines, order capture and basic order management workflows. Configuration emphasizes storefront templating and catalog merchandising, with category-aligned automation for promotions and customer session management common to enterprise eCommerce platforms.
Operational coverage centers on the public website and the retailer’s online sales, impacting merchandising, marketing, eCommerce operations, and customer service teams. Integrations follow typical eCommerce patterns, connecting the commerce platform to backend systems for inventory validation, payment processing, and shipping orchestration, while governance concentrates on storefront release cadence, catalog governance, and promotional approval workflows.
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Kotsovolos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2014 | 2014 |
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Kotsovolos ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Kotsovolos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kotsovolos
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kotsovolos Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-18 | Kotsovolos | Evaluated | HCL Technologies | HCL Commerce (ex IBM Websphere Commerce) | eCommerce | eCommerce |