Kount
1005 W. Main Street,
Boise, 83702, ID,
United States
Boise, 83702, ID,
United States
1 866-919-2167
Professional Services
Kount Technographics
Kount Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kount and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Kount employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kount has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2015, Snowflake Data Warehouse for Data Warehouse in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kount is running and its propensity to invest more and deepen its relationship with TeamSupport , LiveChat, Inc. , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kount revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kount intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kount Tech Stack and Enterprise Applications
Kount AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Kount implemented TeamSupport SnapEngage on its public website, deploying a Chatbots and Conversational AI capability to support customer service and pre-sales engagement. TeamSupport SnapEngage served as the web chat interface to capture inbound inquiries, enable real-time conversational interactions, and surface contextual prompts to visitors. The deployment targeted customer support and sales intake workflows for the company, aligning web engagement with front-line support activities.
Configuration centered on conversational routing, canned responses, engagement triggers and session handoff to live agents, reflecting common Chatbots and Conversational AI functional patterns. Operational ownership rested with Kount’s customer support organization, with the widget managed on the website and operator workflows standardized through scripted responses and routing rules. Governance emphasized runtime consistency and operator alignment to ensure the chat interface handled inbound web traffic for support and pre-sales workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Kount Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snowflake | Legacy | Snowflake Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Kount implemented Snowflake Data Warehouse. Kount, an Equifax company, collects and analyzes signals from 32 billion interactions per year to power its Identity Trust Platform and adopted Snowflake Data Warehouse on AWS as the cloud source of truth to support Data Warehouse workloads and large scale data exploration.
The implementation consolidated structured and semi structured transaction and account data into Snowflake as a centralized data lake, leveraging separate storage and compute to allow data scientists to scale compute independently of storage costs. Functional capabilities emphasized included native handling of structured and semi structured data, complex SQL aggregations for feature generation, and Snowflake Secure Data Sharing for controlled provisioning of datasets.
Snowflake Data Warehouse was integrated with Kount’s machine learning toolset using connectors, drivers, and supported programming languages to streamline the data pipeline for model training and scoring. Kount exposed Data on Demand to enterprise customers through Snowflake Data Marketplace to simplify discovery and combined analysis of transaction data, enabling marketing and analytics teams at customer organizations to perform advanced cohort and purchasing behavior analysis.
Governance and workflow changes centralized Snowflake as the single source of truth to improve data transparency and to standardize feature engineering inputs. The team rearchitected feature engineering pipelines to run against Snowflake and planned to migrate Python based pipeline steps into Snowpark to execute more data preparation inside the Data Warehouse, while using Snowflake’s sharing capabilities to manage external customer access.
Kount used Snowflake Data Warehouse to productize raw transaction data as Data on Demand, increasing the number of data points available to customers by 10x and enabling a new marketplace offering. The company reported up to 100x faster complex query execution for data science workloads compared to prior database solutions, and cited reduced data preparation friction that allowed data scientists to focus more on model building and exploration.
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Kount Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Kount deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The implementation is visible on Kount's website and serves the 100-employee Professional Services firm based in the United States, positioning Google Workspace as the central collaboration layer for corporate email, calendaring, and document coauthoring.
Google Workspace includes Gmail, Google Drive, Google Docs and Sheets, Google Calendar, and Google Meet, managed through the Google Workspace Admin console. Functional modules implemented align with the Collaboration category capabilities, covering unified messaging, shared drives, real time document collaboration, meeting and conferencing, and administrative user and group management. Configuration scope for the tenant includes user provisioning, organizational units, group mailboxes, and core device management features.
Operational coverage spans core business functions including IT administration, sales, marketing, and support across Kount's U.S. operations. Governance is administered via tenant level administrative controls and role based admin roles within the Google Workspace Admin console to enforce access, group policy, and data classification workflows. Google Workspace (Formerly Google G-Suite) is the primary Collaboration application supporting internal communication and document workflows at Kount.
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Event Management | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Kount Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Kount CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Kount ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Kount IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Kount CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Kount
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kount Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kount IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kount digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kount Technographics
Kount is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Kount operates a diverse technology stack with applications such as
TeamSupport SnapEngage, Snowflake Data Warehouse and Google Workspace (Formerly Google G-Suite),
covering areas like Chatbots and Conversational AI, Data Warehouse and Collaboration.
Kount has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TeamSupport, Snowflake and Google.
Kount recently adopted applications including
GUIDEcx Platform in 2025, iEntry Email Marketing in 2023 and Google Workspace (Formerly Google G-Suite) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kount’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kount’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kount technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.