L.L. Bean
L.L. Bean Technographics
L.L. Bean Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by L.L. Bean and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 L.L. Bean employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L.L. Bean has purchased the following applications: PayPal Enterprise for Payment Processing in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, GumGum for Artificial Intelligence Marketing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L.L. Bean is running and its propensity to invest more and deepen its relationship with PayPal , iCIMS , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L.L. Bean revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L.L. Bean intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
L.L. Bean Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, L.L. Bean implemented PayPal Enterprise for Payment Processing on its public e-commerce website. PayPal Enterprise was embedded into the storefront checkout workflow as the primary online payment gateway, supporting hosted checkout pages, card tokenization, and server side payment APIs to capture authorizations and settle transactions. The deployment centralized online payment routing and payment method handling for the web channel while aiming to limit PCI scope through hosted components and tokenization.
PayPal Enterprise integration covers transaction capture, refund handling, and settlement data export to downstream finance and reconciliation processes, and it is operationally scoped to e-commerce, payments operations, finance, customer service, and fulfillment touchpoints. Governance and operational workflows were organized around online payment operations, including chargeback handling and settlement reconciliation, with controls to manage payment status propagation into order processing and customer support workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, L.L. Bean implemented iCIMS Recruit Applicant Tracking System as its primary Applicant Tracking System. The deployment embedded iCIMS Recruit into L.L. Bean's public careers site, providing an integrated candidate entry point via the careers portal hosted at careers-llbean.icims.com.
The implementation leverages iCIMS Recruit application modules for job requisition management, applicant tracking, candidate profile management, interview scheduling, and offer workflow automation, reflecting standard Applicant Tracking System capabilities. The solution is deployed as a cloud-hosted SaaS tenant, enabling a centralized candidate lifecycle, configurable recruiting workflows, and built-in reporting and analytics.
Operational coverage focuses on talent acquisition and HR recruiting teams, with the iCIMS Recruit Applicant Tracking System used to standardize hiring workflows, manage recruiter and hiring manager access controls, and enforce compliance-oriented requisition approvals. Governance emphasized centralized configuration of requisition templates and role-based workflows, while the careers site functions as the primary collection and sourcing channel for applicants.
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Core HR | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, L.L. Bean implemented GumGum on its website. The deployment uses GumGum in the Artificial Intelligence Marketing category to support the retailer's digital marketing and e-commerce teams with contextual signal collection and audience inference.
The implementation centers on a client-side site tag embedded across product and editorial pages on global.llbean.com, enabling page-level contextual analysis and creative alignment, capabilities typical of Artificial Intelligence Marketing platforms. Functional modules configured include real-time contextual targeting, image and content signal extraction for creative matching, and rule-based segmentation managed through the GumGum web console.
Integration work emphasized passing contextual and event signals into L.L. Bean's web analytics and ad serving pipelines and aligning the site tag with consent and privacy workflows. Operational scope included the corporate website and supported marketing, digital advertising, and e-commerce merchandising workflows, with governance focused on tag configuration, segmentation rules, and privacy compliance for on-site programmatic activity.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2014 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at L.L. Bean
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by L.L. Bean Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from L.L. Bean IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the L.L. Bean digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD L.L. Bean Technographics
L.L. Bean is a Retail organization based in United States,
with around 5500 employees and annual revenues of $1.70 billion.
L.L. Bean operates a diverse technology stack with applications such as
PayPal Enterprise, iCIMS Recruit Applicant Tracking System and GumGum,
covering areas like Payment Processing, Applicant Tracking System and Artificial Intelligence Marketing.
L.L. Bean has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, iCIMS and GumGum.
L.L. Bean recently adopted applications including
DocuSign eSignature in 2021, Salesforce Commerce Cloud in 2021 and Algonomy RichRelevance in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L.L. Bean’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates L.L. Bean’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L.L. Bean technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.