La Poste Tunisienne Tunisia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by La Poste Tunisienne Tunisia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 La Poste Tunisienne Tunisia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that La Poste Tunisienne Tunisia has purchased the following applications: SYMATIQUE Smart Payment for Payment Processing in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, SYMATIQUE Smart CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems La Poste Tunisienne Tunisia is running and its propensity to invest more and deepen its relationship with SYMATIQUE , Cisco Systems , Matomo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing La Poste Tunisienne Tunisia revenues, which have grown to $214.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for La Poste Tunisienne Tunisia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SYMATIQUE | Legacy | SYMATIQUE Smart Payment | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, La Poste Tunisienne in Tunisia implemented SYMATIQUE Smart Payment to enable B2B mobile payment and receivables collection, a deployment classified under Payment Processing. The strategic partnership with vendor SYMATIQUE was announced in December 2017 and positioned the solution as the postal operator's central payment gateway for electronic collections.
SYMATIQUE Smart Payment was configured to support core Payment Processing workflows including B2B mobile payment acceptance, receivables collection, transaction monitoring, and receivables reconciliation. The implementation emphasized real time transaction visibility and operational dashboards for finance teams, aligning payment capture with collection and settlement workflows across the organization.
The deployment included gateway integration and support for e Dinar electronic payments as the payment instrument, enabling direct electronic payment routing and centralized transaction logging. Operational coverage targeted the finance and collections function recouvrement across Tunisia, consolidating transaction data from regional collection points into a central processing and reporting layer.
Governance and rollout followed the announced partnership model, with SYMATIQUE providing the application layer and La Poste Tunisienne operating the collection workflows within existing finance structures. According to the vendor product description, the implementation provided real time transaction visibility and improved cash collection efficiency for finance and collections operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SYMATIQUE | Legacy | SYMATIQUE Smart CRM | CRM | CRM | n/a | 2017 | 2018 |
In 2017, La Poste Tunisienne implemented SYMATIQUE Smart CRM as part of a broader Symatique partnership announced in December 2017 to roll out Smart PAYMENT e-dinar and digital payment services across Tunisia. The SYMATIQUE Smart CRM deployment is positioned within the vendor's Smart Sales and Smart PAYMENT ecosystem, and the implementation is aligned with the CRM category CRM to centralize customer, sales and payment interactions for the postal operator.
The implementation delivered core CRM capabilities typical of the CRM category, including contact and account management, sales automation, customer interaction tracking, case management, configurable workflow and role based access controls. The SYMATIQUE Smart CRM instance was configured to interoperate with Symatique payment services, enabling transaction status visibility and customer payment records to be surfaced alongside sales and service workflows.
Operational coverage targeted La Poste Tunisienne’s national postal network across Tunisia, impacting retail operations, payments processing, sales channels and customer service functions. Governance emphasized cross functional coordination between payments, retail operations and IT during a phased rollout tied to the digital payment program, with configuration and process alignment to support ongoing Smart PAYMENT and Smart Sales operations.
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Marketing Analytics | CRM |
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2008 | 2008 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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