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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of SYMATIQUE Smart CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
El Mazraa Tunisia Manufacturing 1400 $97M Tunisia SYMATIQUE SYMATIQUE Smart CRM CRM 2019 n/a In 2019, El Mazraa Tunisia deployed SYMATIQUE Smart CRM as part of the SYMATIQUE Smart Sales suite to digitize CRM and field sales operations. The project focused on automating order capture, delivery tracking and recovery workflows to support the manufacturer s commercial and distribution functions in Tunisia. The implementation configured the Smart CRM and force of sale module within the Smart Sales suite to provide electronic order entry, field sales workflow orchestration, delivery status logging and recovery task management. Functional configuration emphasized mobile field sales capabilities and automated order capture to improve traceability across order to delivery processes, consistent with CRM category best practices. Operational coverage included commercial sales teams and distribution and logistics operations, with rollout activities targeting process standardization for order to cash execution and user adoption among sales and delivery staff. The deployment is described as improving traceability and operational efficiency, aligning SYMATIQUE Smart CRM capabilities with El Mazraa Tunisia s sales, distribution and collections functions.
La Poste Tunisienne Tunisia Government 9000 $214M Tunisia SYMATIQUE SYMATIQUE Smart CRM CRM 2017 n/a In 2017, La Poste Tunisienne implemented SYMATIQUE Smart CRM as part of a broader Symatique partnership announced in December 2017 to roll out Smart PAYMENT e-dinar and digital payment services across Tunisia. The SYMATIQUE Smart CRM deployment is positioned within the vendor's Smart Sales and Smart PAYMENT ecosystem, and the implementation is aligned with the CRM category CRM to centralize customer, sales and payment interactions for the postal operator. The implementation delivered core CRM capabilities typical of the CRM category, including contact and account management, sales automation, customer interaction tracking, case management, configurable workflow and role based access controls. The SYMATIQUE Smart CRM instance was configured to interoperate with Symatique payment services, enabling transaction status visibility and customer payment records to be surfaced alongside sales and service workflows. Operational coverage targeted La Poste Tunisienne’s national postal network across Tunisia, impacting retail operations, payments processing, sales channels and customer service functions. Governance emphasized cross functional coordination between payments, retail operations and IT during a phased rollout tied to the digital payment program, with configuration and process alignment to support ongoing Smart PAYMENT and Smart Sales operations.
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FAQ - APPS RUN THE WORLD SYMATIQUE Smart CRM Coverage

SYMATIQUE Smart CRM is a CRM solution from SYMATIQUE.

Companies worldwide use SYMATIQUE Smart CRM, from small firms to large enterprises across 21+ industries.

Organizations such as La Poste Tunisienne Tunisia and El Mazraa Tunisia are recorded users of SYMATIQUE Smart CRM for CRM.

Companies using SYMATIQUE Smart CRM are most concentrated in Government and Manufacturing, with adoption spanning over 21 industries.

Companies using SYMATIQUE Smart CRM are most concentrated in Tunisia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SYMATIQUE Smart CRM across Americas, EMEA, and APAC.

Companies using SYMATIQUE Smart CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.

Customers of SYMATIQUE Smart CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SYMATIQUE Smart CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.