Liuna
905 16th Street,
Washington, 20006, DC,
United States
Washington, 20006, DC,
United States
1 202-737-8320
Non Profit
Liuna Technographics
Liuna Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liuna and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Liuna employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liuna has purchased the following applications: Appian AI Skill Designer for Intelligent Process Automation in 2024, Appian BPM Suite for Process Mining in 2019, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liuna is running and its propensity to invest more and deepen its relationship with Appian , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liuna revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liuna intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liuna Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appian | Legacy | Appian AI Skill Designer | Intelligent Process Automation | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Liuna implemented Appian AI Skill Designer, Apps Category. Liuna deployed Appian AI Skill Designer to enable no-code AI capabilities across its existing application portfolio, and CIO Matt Richard noted the platform helps the organization get real value from AI without needing a team of data scientists.
The implementation prioritized the Appian AI Skill Designer's no-code skill authoring and orchestration features, allowing developers to design, test, and embed AI-driven decision logic directly into workflows and user interfaces. Configuration work emphasized reusable AI skills, in-application orchestration, and developer-led configuration to accelerate incorporation of AI into business processes while minimizing specialized model engineering effort.
Operational ownership was held by Liuna's IT and application development teams, with rollout integrated into standard application release cycles and application owner review gates for governance. Integrations were executed by embedding Appian AI Skill Designer skills into existing applications and workflows, aligning AI functionality with Liuna's application architecture and development practices rather than creating separate data science projects.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appian | Legacy | Appian BPM Suite | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, LIUNA deployed Appian BPM Suite as a Process Mining solution to modernize membership services across its North American organization. The Appian BPM Suite implementation established a cloud-based application platform intended to accelerate service delivery and improve visibility into core labor relations and member interactions.
The deployment centralized a membership management application called LiUNA Link!, leveraging Appian BPM Suite’s process automation, native mobile access, social collaboration interface, and deep data integration capabilities. Configuration work emphasized standardized workflow orchestration, membership record workflows, and mobile-enabled task routing to extend capabilities for a growing mobile workforce.
Appian’s cloud architecture and data integration were used to connect union employees, members, and contractors across more than 400 local affiliates, 40 district councils, and hundreds of funds organizations. Operational coverage included membership administration, bargaining support workflows, and fund organization processes, bringing a unified process management layer to previously fragmented touch points.
LIUNA executed a process overhaul to standardize workflows, centralize data collection, and align governance across affiliates and district councils. Rollout activities focused on training, standardized operational procedures, and use of Appian BPM Suite’s collaboration features to support cross-organizational approvals and communications.
The Appian BPM Suite deployment increased visibility and accessibility of core labor relations, accelerated service delivery, and delivered more consistent training and workflow execution across the union network. LIUNA positions Appian BPM Suite as a primary data collection and orchestration layer that supports membership services, labor relations, and operational efficiency.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Liuna implemented Zoom as its Audio Video and Web Conferencing solution embedded on the public liuna.org website. The deployment exposes Zoom meeting join flows directly from the website, enabling browser-based audio and video participation for members and staff without requiring a separate client download. This configuration positions Zoom to support member engagement, virtual town halls, and staff collaboration through web-delivered meeting access.
Functional capabilities implemented with Zoom include hosted video meetings, audio conferencing, screen sharing, in-meeting chat, and meeting recording accessible via the site, reflecting typical Audio Video and Web Conferencing workflows. Operationally the implementation requires coordination between web operations and communications teams to publish join links, manage access controls, and schedule events visible on the public site. Governance elements center on web-based access control and meeting publishing practices to control participant access and event visibility.
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Donor and Fundraising Management | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Liuna
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Liuna Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Liuna Technographics
Liuna is a Non Profit organization based in United States,
with around 1500 employees and annual revenues of $380.0 million.
Liuna operates a diverse technology stack with applications such as
Appian AI Skill Designer, Appian BPM Suite and Zoom,
covering areas like Intelligent Process Automation, Process Mining and Audio Video and Web Conferencing.
Liuna has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Appian and Zoom Video Communications.
Liuna recently adopted applications including
Appian AI Skill Designer in 2024, Zoom in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Liuna’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Liuna’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Liuna technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.