Lack Group
1/14 John Duncan Ct, Varsity Lakes,
City of Gold Coast, 4227, QLD,
Australia
City of Gold Coast, 4227, QLD,
Australia
61 3 0020-5579
Professional Services
Lack Group Technographics
Lack Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lack Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Lack Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lack Group has purchased the following applications: Staffd Employee Onboarding for Onboarding in 2025, Microsoft 365 for Collaboration in 2016, Verizon Connect for Fleet Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lack Group is running and its propensity to invest more and deepen its relationship with Staffd , The Access Group , Reanimotion Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lack Group revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lack Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lack Group Tech Stack and Enterprise Applications
Lack Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Staffd | Legacy | Staffd Employee Onboarding | Onboarding | HCM | n/a | 2025 | 2025 |
In 2025, Lack Group implemented Staffd Employee Onboarding to centralize new-hire processing for its Australian professional services operations. The Staffd Employee Onboarding application was specified to manage Onboarding workflows across HR, payroll and finance functions for an 800 employee organization, covering role-specific hires including finance coordinator and payroll officer positions.
The implementation emphasized core Onboarding capabilities such as offer and contract generation, digital new-hire forms, automated role-based task checklists, document management with e-signature readiness, and induction scheduling. Staffd Employee Onboarding was configured with templates and approval flows for finance coordinator and payroll officer job families, enabling standardized capture of payroll and tax data at hire and consistent role-specific onboarding sequences.
Deployment used a cloud-hosted SaaS architecture with role-based access controls, browser and mobile access, secure document storage and audit trails. The solution captured structured onboarding data and orchestrated task handoffs between HR, hiring managers and payroll to streamline handover into ongoing pay and finance processes.
Governance included role-based approvals, configurable completion SLAs and audit logging to support compliance and internal controls, with targeted training for HR administrators and payroll personnel. Rollout activity in 2025 followed phased sequencing and template versioning to maintain consistent Onboarding processes across Lack Group sites and business units.
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Payroll | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2024 | 2025 |
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Lack Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Lack Group implemented Microsoft 365 to support Collaboration across its Australian professional services operations. The deployment positioned Microsoft 365 as the central Collaboration platform for internal communications and document-centric workflows across the organization.
The Microsoft 365 implementation incorporated standard collaboration modules including Exchange Online for corporate email, SharePoint Online for document management and intranet content, Microsoft Teams for real-time chat and meetings, OneDrive for per-user file sync, and the Office desktop and web applications for productivity. Configuration work emphasized document libraries, team sites, chat and meeting spaces, and shared calendars to standardize project collaboration and knowledge sharing.
Public source material indicates Microsoft 365 artifacts appear on the company website, reflecting use of Microsoft 365 services in external facing scripts and site configurations. Operational coverage spanned corporate functions and project teams within Lack Group’s Australia operations, supporting business functions such as project delivery, internal comms, and professional services administration.
Governance was implemented at the tenant level with centralized administration, role based access controls, and information classification to manage collaboration and file sharing. The rollout combined platform configuration with user provisioning and administrative role definition to embed Microsoft 365 as the organizationwide Collaboration solution.
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Lack Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verizon Connect | Legacy | Verizon Connect | Fleet Management | SCM | n/a | 2024 | 2025 |
In 2024, Lack Group implemented Verizon Connect as its Fleet Management platform across its Australian field operations. The deployment paired Verizon Connect with Traffio to centralize telematics and routing visibility for the companys field services fleet.
The implementation emphasized core Fleet Management capabilities, including GPS tracking, telematics data capture, idle time monitoring, driver behavior scoring, live route visibility, and operational reporting and analytics. Configuration included device provisioning, event rules for idling and unsafe driving alerts, and role-based dashboards for fleet supervisors and operations managers.
Integration scope explicitly included Verizon Connect integration with Traffio to augment analytics and traffic-aware routing visibility, consolidating telematics feeds into a single operational view. Operational coverage targeted Lack Groups fleet and driver operations across Australia, supporting field services teams with real-time monitoring and exception workflows.
Governance centered on a centralized fleet operations function, a phased rollout that included driver training, and enforcement of idling and safety policies through telematics alerts and escalation workflows. Outcomes reported by Lack Group include improved operational efficiency, a significant reduction of idle times, and improvement in driver behavior following the Verizon Connect deployment.
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Lack Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Lack Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Lack Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Lack Group
| First Name | Last Name | Title | Function | Department | Phone | |
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COO | CXO | Operations | |
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Executive Director | Director | Operations | |
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Payroll Coordinator | Non Manager | HR | |
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Managing Director | CXO | Operations | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Lack Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lack Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lack Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Lack Group Technographics
Lack Group is a Professional Services organization based in Australia,
with around 800 employees and annual revenues of $100.0 million.
Lack Group operates a diverse technology stack with applications such as
Staffd Employee Onboarding, Microsoft 365 and Verizon Connect,
covering areas like Onboarding, Collaboration and Fleet Management.
Lack Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Staffd, Microsoft and Verizon Connect.
Lack Group recently adopted applications including
Staffd Employee Onboarding in 2025, Traffio Scheduling in 2024 and Verizon Connect in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lack Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lack Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lack Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.