City of Gold Coast, 4227, QLD,
Australia
Lack Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lack Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Lack Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lack Group has purchased the following applications: Staffd Employee Onboarding for Onboarding in 2025, Microsoft 365 for Collaboration in 2016, Verizon Connect for Fleet Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lack Group is running and its propensity to invest more and deepen its relationship with Staffd , The Access Group , Reanimotion Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lack Group revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lack Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Staffd | Legacy | Staffd Employee Onboarding | Onboarding | HCM | n/a | 2025 | 2025 |
In 2025, Lack Group implemented Staffd Employee Onboarding to centralize new-hire processing for its Australian professional services operations. The Staffd Employee Onboarding application was specified to manage Onboarding workflows across HR, payroll and finance functions for an 800 employee organization, covering role-specific hires including finance coordinator and payroll officer positions.
The implementation emphasized core Onboarding capabilities such as offer and contract generation, digital new-hire forms, automated role-based task checklists, document management with e-signature readiness, and induction scheduling. Staffd Employee Onboarding was configured with templates and approval flows for finance coordinator and payroll officer job families, enabling standardized capture of payroll and tax data at hire and consistent role-specific onboarding sequences.
Deployment used a cloud-hosted SaaS architecture with role-based access controls, browser and mobile access, secure document storage and audit trails. The solution captured structured onboarding data and orchestrated task handoffs between HR, hiring managers and payroll to streamline handover into ongoing pay and finance processes.
Governance included role-based approvals, configurable completion SLAs and audit logging to support compliance and internal controls, with targeted training for HR administrators and payroll personnel. Rollout activity in 2025 followed phased sequencing and template versioning to maintain consistent Onboarding processes across Lack Group sites and business units.
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Payroll | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2024 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verizon Connect | Legacy | Verizon Connect | Fleet Management | SCM | n/a | 2024 | 2025 |
In 2024, Lack Group implemented Verizon Connect as its Fleet Management platform across its Australian field operations. The deployment paired Verizon Connect with Traffio to centralize telematics and routing visibility for the companys field services fleet.
The implementation emphasized core Fleet Management capabilities, including GPS tracking, telematics data capture, idle time monitoring, driver behavior scoring, live route visibility, and operational reporting and analytics. Configuration included device provisioning, event rules for idling and unsafe driving alerts, and role-based dashboards for fleet supervisors and operations managers.
Integration scope explicitly included Verizon Connect integration with Traffio to augment analytics and traffic-aware routing visibility, consolidating telematics feeds into a single operational view. Operational coverage targeted Lack Groups fleet and driver operations across Australia, supporting field services teams with real-time monitoring and exception workflows.
Governance centered on a centralized fleet operations function, a phased rollout that included driver training, and enforcement of idling and safety policies through telematics alerts and escalation workflows. Outcomes reported by Lack Group include improved operational efficiency, a significant reduction of idle times, and improvement in driver behavior following the Verizon Connect deployment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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