NY, 10013, NY,
United States
Lafayette 148 Technographics
Lafayette 148 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lafayette 148 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Lafayette 148 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lafayette 148 has purchased the following applications: SAP Concur Expense for Expense Management in 2013, Zendesk Chat for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lafayette 148 is running and its propensity to invest more and deepen its relationship with SAP , Visa , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lafayette 148 revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lafayette 148 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lafayette 148 Tech Stack and Enterprise Applications
Lafayette 148 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2013 | 2013 |
In 2013, Lafayette 148 implemented SAP Concur Expense as its Expense Management solution. The initiative focused on establishing a formal platform for employee expense reporting and travel-related spend capture across the consumer packaged goods company.
Lafayette 148 utilized Concur to generate expense reports and configured SAP Concur Expense to support itemized expense line creation, receipt capture, mobile submission, and policy-driven approval routing. The implementation emphasized automated expense report generation and digital receipt attachment to replace manual paper workflows.
Operational ownership centered on finance and travel administration teams, with SAP Concur Expense used to standardize submission and approval workflows across corporate functions. The deployment included configuration of approval chains, spend policy validation rules, and user-level expense submission controls to align with corporate finance processes.
Governance changes established centralized expense policy enforcement and formal approval workflows within the SAP Concur Expense environment. Configuration and workflow orchestration were documented to support consistent expense processing and auditability across the organization.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Lafayette 148 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Lafayette 148 implemented Zendesk Chat. Lafayette 148 deployed Zendesk Chat as a website channel under the Chatbots and Conversational AI category to support online customer engagement and service workflows. The implementation centers on a web chat widget embedded in the public site, delivering real time messaging, session transcripts, and agent presence and routing capabilities that align with common Chatbots and Conversational AI functionality.
Operational scope is focused on web customer support and e commerce touchpoints of Lafayette 148, with configuration work directed at chat widget behavior, business hours, canned responses, and routing rules to customer service teams. Governance and workflow adjustments emphasize centralized admin controls for the Zendesk Chat application and agent process changes to manage live conversations and capture transcripts for follow up.
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Lafayette 148 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Lafayette 148 implemented Zoom to provide embedded conferencing capability on its public website. Zoom is deployed as the Audio Video and Web Conferencing solution to surface real time audio, video, screen sharing, and meeting workflows directly within the site experience.
The implementation centers on a web embedded conferencing client pattern, exposing meeting and webinar capabilities and session recording hooks to site visitors and authenticated users. Functional capabilities in use align with standard Audio Video and Web Conferencing modules, including live video, audio, screen share, chat, and meeting scheduling and join flows.
Operational integration is focused on the company website as the primary touchpoint, which implies client side integration with the site presentation layer and session orchestration through Zoom provisioning and meeting controls. This architecture positions Zoom to support both customer facing interactions initiated on the site and internal collaboration sessions accessible via site‑hosted entry points.
Governance considerations for the deployment include centralized administration of user accounts and meeting policies through Zoom administrative controls, browser compatibility and access control enforcement for web participants, and configuration of meeting templates and scheduling workflows to align with Lafayette 148 business processes. Lafayette 148, Zoom, and the Audio Video and Web Conferencing configuration together support website based real time communication for customer engagement and operational coordination.
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Lafayette 148 Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Lafayette 148 eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2024 | 2024 |
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Lafayette 148 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Lafayette 148 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Lafayette 148 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Lafayette 148 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lafayette 148
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Lafayette 148 Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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