AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Lafayette 148 Tech Stack and Enterprise Applications

Lafayette 148 ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Concur Expense Expense Management ERP n/a 2013 2013
In 2013, Lafayette 148 implemented SAP Concur Expense as its Expense Management solution. The initiative focused on establishing a formal platform for employee expense reporting and travel-related spend capture across the consumer packaged goods company. Lafayette 148 utilized Concur to generate expense reports and configured SAP Concur Expense to support itemized expense line creation, receipt capture, mobile submission, and policy-driven approval routing. The implementation emphasized automated expense report generation and digital receipt attachment to replace manual paper workflows. Operational ownership centered on finance and travel administration teams, with SAP Concur Expense used to standardize submission and approval workflows across corporate functions. The deployment included configuration of approval chains, spend policy validation rules, and user-level expense submission controls to align with corporate finance processes. Governance changes established centralized expense policy enforcement and formal approval workflows within the SAP Concur Expense environment. Configuration and workflow orchestration were documented to support consistent expense processing and auditability across the organization.
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Lafayette 148 AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Lafayette 148 implemented Zendesk Chat. Lafayette 148 deployed Zendesk Chat as a website channel under the Chatbots and Conversational AI category to support online customer engagement and service workflows. The implementation centers on a web chat widget embedded in the public site, delivering real time messaging, session transcripts, and agent presence and routing capabilities that align with common Chatbots and Conversational AI functionality. Operational scope is focused on web customer support and e commerce touchpoints of Lafayette 148, with configuration work directed at chat widget behavior, business hours, canned responses, and routing rules to customer service teams. Governance and workflow adjustments emphasize centralized admin controls for the Zendesk Chat application and agent process changes to manage live conversations and capture transcripts for follow up.
Lafayette 148 Collaboration
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Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021 Lafayette 148 implemented Zoom to provide embedded conferencing capability on its public website. Zoom is deployed as the Audio Video and Web Conferencing solution to surface real time audio, video, screen sharing, and meeting workflows directly within the site experience. The implementation centers on a web embedded conferencing client pattern, exposing meeting and webinar capabilities and session recording hooks to site visitors and authenticated users. Functional capabilities in use align with standard Audio Video and Web Conferencing modules, including live video, audio, screen share, chat, and meeting scheduling and join flows. Operational integration is focused on the company website as the primary touchpoint, which implies client side integration with the site presentation layer and session orchestration through Zoom provisioning and meeting controls. This architecture positions Zoom to support both customer facing interactions initiated on the site and internal collaboration sessions accessible via site‑hosted entry points. Governance considerations for the deployment include centralized administration of user accounts and meeting policies through Zoom administrative controls, browser compatibility and access control enforcement for web participants, and configuration of meeting templates and scheduling workflows to align with Lafayette 148 business processes. Lafayette 148, Zoom, and the Audio Video and Web Conferencing configuration together support website based real time communication for customer engagement and operational coordination.
Lafayette 148 Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2016 2016
Lafayette 148 eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2020 2020
eCommerce Fraud Protection eCommerce 2020 2020
eCommerce eCommerce 2013 2013
Personalization and Product Recommendations eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2024 2024
Lafayette 148 CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Support CRM 2020 2020
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2018 2018
Lafayette 148 ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Application Performance Management ITSM 2019 2019
Lafayette 148 PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Lafayette 148 IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Lafayette 148

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lafayette 148 Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lafayette 148 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lafayette 148 digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lafayette 148 Technographics
Lafayette 148 is a Consumer Packaged Goods organization based in United States, with around 1500 employees and annual revenues of $2.00 billion.
Lafayette 148 operates a diverse technology stack with applications such as SAP Concur Expense, Zendesk Chat and Zoom, covering areas like Expense Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Lafayette 148 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Zendesk and Zoom Video Communications.
Lafayette 148 recently adopted applications including Proximity Retail Super-App in 2024, Zoom in 2021 and Fastly in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lafayette 148’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lafayette 148’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lafayette 148 technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.