Lapland Hotels
Kokontie 4,
Muonio, 99300,
Finland
Muonio, 99300,
Finland
358-163232
Leisure and Hospitality
Lapland Hotels Technographics
Lapland Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lapland Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Lapland Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lapland Hotels has purchased the following applications: Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2016, Pathwire MailJet for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lapland Hotels is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lapland Hotels revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lapland Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lapland Hotels Tech Stack and Enterprise Applications
Lapland Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Lapland Hotels implemented Microsoft 365 for Collaboration across its 100 employee hospitality organization in Finland. The deployment centralized core collaboration services to support corporate staff and property teams, providing a unified platform for email, team messaging, and document management. Microsoft 365 is used by employees to coordinate guest services, internal communications, and back office workflows.
The implementation of Microsoft 365 includes category aligned capabilities such as Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and site level content management, and OneDrive for Business for personal file storage and sync. Configuration emphasized a single Microsoft 365 tenant model, role based access controls, group provisioning, and template driven SharePoint sites to standardize content and collaboration across locations. Centralized account and license management was applied to streamline administration for a compact user base.
Governance focused on centralized policy enforcement for email retention and external sharing controls consistent with Collaboration needs in hospitality operations. The public website references Microsoft 365, indicating Microsoft 365 assets are present in Lapland Hotels technology footprint. Operational ownership covers corporate staff and property level employees who handle guest coordination, content publishing, and internal communications.
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Collaboration | Collaboration |
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2022 | 2022 |
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Lapland Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Lapland Hotels implemented Hotjar on their website. The Hotjar deployment is classified in the Customer Experience category and is used to capture on-site user behavior across Lapland Hotels' web properties, focusing on website UX and conversion workflows.
Functional capability coverage includes session recordings, heatmaps, form analytics, conversion funnel analysis, and on-page feedback collection, reflecting common Customer Experience instrumentation and qualitative feedback workflows. The technical architecture is client-side JavaScript instrumentation, with the Hotjar tracking code embedded in site templates to transmit behavioral data to the Hotjar service, and configuration and user access managed through the Hotjar console alongside site-level code deployments, enabling digital marketing and UX teams to analyze visitor interactions.
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Lapland Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Lapland Hotels implemented Pathwire MailJet as their Transactional Email solution on their website. Using Pathwire MailJet on their website, Lapland Hotels configured the application to send customer facing emails tied to online booking flows and account management.
The implementation leveraged core Transactional Email capabilities including the Pathwire MailJet templating engine for dynamic booking confirmations, SMTP and HTTP API endpoints for programmatic message submission, and event webhooks to capture delivery, bounce and open events. Configuration included template variable personalization and suppression list management to handle unsubscribe and hard bounce workflows, with centralized template storage to maintain consistency across messages.
Deployment was website level and impacted reservations, customer service communications and email operations rather than broader enterprise marketing systems. Governance focused on centralized template ownership, change approval workflows and routine monitoring of event telemetry for deliverability and suppression hygiene, with the Pathwire MailJet application embedded in the website front end to service transactional message flows.
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Lapland Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Lapland Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lapland Hotels Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lapland Hotels IT executives and key decision makers. This section highlights Lapland Hotels's latest recorded technology evaluations, including Oracle OPERA Cloud PMS for Hotel Property Management on 2024-05-29, Legacy for Legacy System on 2024-05-29, and Oracle OPERA Property 5 Management for Hotel Property Management on 2024-05-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lapland Hotels digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-05-29 | Lapland Hotels | Evaluated | Oracle | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations |
| 2024-05-29 | Lapland Hotels | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2024-05-29 | Lapland Hotels | Evaluated | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Lapland Hotels Technographics
Lapland Hotels is a Leisure and Hospitality organization based in Finland,
with around 100 employees and annual revenues of $60.0 million.
Lapland Hotels operates a diverse technology stack with applications such as
Microsoft 365, Hotjar and Pathwire MailJet,
covering areas like Collaboration, Customer Experience and Transactional Email.
Lapland Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and Sinch.
Lapland Hotels recently adopted applications including
Slack Connect in 2022, Oracle Marketing Cloud (Eloqua) in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lapland Hotels’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lapland Hotels’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lapland Hotels technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.