Lebara
7th Floor, Import Building, 2 Clove Crescent, East Dock,
London, E14 2BE,
United Kingdom
London, E14 2BE,
United Kingdom
44 20 7031-0791
Communications
Lebara Technographics
Lebara Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lebara and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Lebara employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lebara has purchased the following applications: Adyen for Payment Processing in 2017, Freshworks Freshteam ATS for Applicant Tracking System in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lebara is running and its propensity to invest more and deepen its relationship with Adyen , Freshworks , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lebara revenues, which have grown to $418.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lebara intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lebara Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Lebara implemented Adyen as its Payment Processing solution on its website. The deployment integrated Adyen into Lebara's public checkout and ecommerce flows to process consumer payments for its communications services, positioning Adyen as the primary payment engine for online transactions.
The Adyen implementation included gateway-level payment authorization and settlement, tokenization to support recurring charges, and fraud screening workflows typical of Payment Processing platforms. Adyen was integrated into the website frontend and server-side payment endpoints to handle real-time authorizations and to deliver transaction records to finance and billing operations, while customer care teams consume transaction-level visibility for dispute and refund handling. This configuration aligns Lebara Adyen Payment Processing with commerce, billing, finance, and customer service functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshworks Freshteam ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Lebara implemented Freshworks Freshteam ATS as its Applicant Tracking System and deployed the Freshworks Freshteam ATS on their website to manage external job postings and candidate intake. The Freshworks Freshteam ATS supports career site integration, a candidate portal, job requisition publishing, and resume capture to centralize applicant data for HR. The deployment covers Lebara's HR and recruitment teams operating in the United Kingdom and scales to the company's 1400 employees.
Configuration emphasized standard Applicant Tracking System workflows, including requisition approval routing, applicant tracking, interview scheduling, offer workflow, and onboarding task coordination. Freshworks Freshteam ATS is used to surface live job listings via Lebara's careers pages and to collect candidate applications directly through the website, maintaining role based access for recruiters and hiring managers. Governance is organized around centralized recruiter access, requisition controls, and standardized hiring workflows to ensure consistent candidate processing across open roles.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Lebara implemented Adobe Connect to deliver web-based conferencing directly on its website. Adobe Connect is the platform used for the company's Audio Video and Web Conferencing capability, supporting live events and interactive sessions hosted from site pages.
The deployment leverages Adobe Connect meeting and webinar rooms, persistent meeting URLs and recording playback to host webinars and interactive customer sessions, and uses screen sharing, slide presentations and chat for multi-modal engagement. Configuration follows Audio Video and Web Conferencing functional modules, including host controls, participant management, session recording, and template-driven meeting layouts, enabling repeatable session templates and scheduled events.
Operational scope is focused on web-based customer engagement and internal collaboration for Lebara, with Adobe Connect embedded into public-facing pages to serve external attendees while supporting controlled access for employee-hosted sessions. Governance covers scheduling and registration workflows, meeting room templates and access control policies to manage session provisioning and content publishing from the website.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lebara
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lebara Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Lebara Technographics
Lebara is a Communications organization based in United Kingdom,
with around 1400 employees and annual revenues of $418.0 million.
Lebara operates a diverse technology stack with applications such as
Adyen, Freshworks Freshteam ATS and Adobe Connect,
covering areas like Payment Processing, Applicant Tracking System and Audio Video and Web Conferencing.
Lebara has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adyen, Freshworks and Adobe Systems.
Lebara recently adopted applications including
Affinsys TelcoBuddy in 2024, DocuSign eSignature in 2023 and Bubble Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lebara’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lebara’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lebara technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.