Gibsonton, 33534, FL,
United States
Legal Shred Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Legal Shred and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Legal Shred employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Legal Shred has purchased the following applications: WorkWave Service for Field Service Management in 2018, GoDaddy Webmail for Collaboration in 2016, Zoho CRM Plus for CRM, Sales Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Legal Shred is running and its propensity to invest more and deepen its relationship with WorkWave , GoDaddy , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Legal Shred revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Legal Shred intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkWave | Legacy | WorkWave Service | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Legal Shred deployed WorkWave Service, implementing a Field Service Management application to improve field-service scheduling, route optimization and the mobile technician experience. The deployment focused on operationalizing dispatch and route planning to support daily residential and commercial shredding runs across its service footprint.
WorkWave Service was configured using the WorkWave Service mobile app, routing and Online Reviews modules, each used to support technician workflows and customer engagement. The mobile app provided in-field job management and proof of service, routing enabled optimized multi-stop schedules, and Online Reviews was used to capture post-service customer feedback and amplify online reputation.
Operational coverage extended across New York, New Jersey, Connecticut and Massachusetts, aligning dispatch and operations with territory-based schedules and route optimization. The implementation supported dispatch and operations teams and framed customer experience improvements through structured review capture in the U.S. Northeast.
Governance centered on standardizing scheduling and dispatch workflows, instituting route-based operational routines, and integrating review capture into post-service processes to drive customer experience changes. The vendor case study documents a 30.8% year-over-year revenue increase and a sharp rise in Google reviews following the WorkWave Service deployment, outcomes attributed to improved scheduling, routing and technician mobile workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | n/a | 2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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