Richardson, 75080, TX,
United States
Lennox Technographics
Lennox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lennox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12600 Lennox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lennox has purchased the following applications: FIS GETPAID for AR Automation in 2006, Financeit POS for Point Of Sale in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lennox is running and its propensity to invest more and deepen its relationship with FIS Global , Financeit , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lennox revenues, which have grown to $498.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lennox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lennox Tech Stack and Enterprise Applications
Lennox ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2006 | 2006 |
In 2006, Lennox deployed FIS GETPAID for AR Automation to centralize accounts receivable collections and credit review workflows. The implementation established FIS GETPAID as the system of record for recording collection efforts and managing flagged receivables within the AR Automation category.
The deployment configured case management and collections workstreams to support explicit tasks, including reviewing and acting on all orders that fail the Automatic Credit Checking System in SAP, recording collection activities in GetPaid, and documenting recommendations to charge off balances determined to be uncollectable. Functional configuration emphasized activity logging, case allocation to credit and collections analysts, and a formal recommendation workflow for charge off disposition.
Operational integration connected the Automatic Credit Checking System in SAP with FIS GETPAID to route credit-failed orders into the collections queue, enabling the accounts receivable and credit control teams to triage exceptions. Governance centered on documented review and recommendation steps captured in FIS GETPAID, aligning collections operations, credit decisioning, and AR records with the new AR Automation process.
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Lennox ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Financeit | Legacy | Financeit POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Lennox appointed Financeit as its exclusive Point Of Sale financing partner in Canada and deployed Financeit POS across its Canadian dealer network to support dealer consumer promotional offers and contactless loan processing. The engagement positioned Financeit POS to enable promotional programs including CleanBC 0% offerings and to centralize point of sale financing eligibility and application workflows at the dealer counter and in consumer-facing digital channels.
Financeit POS was implemented to provide core Point Of Sale financing capabilities such as contactless loan origination, promotional offer configuration and management, real time approval decisioning at checkout, and consumer application capture. Configuration work focused on embedding promotional rate parameters and approval rules into the POS financing flow, preserving consistent offerings across participating dealers while minimizing manual underwriting touchpoints.
Operational coverage was limited to Lennox’s Canadian dealer network, impacting dealer sales operations, customer financing and consumer lending workflows. Governance was established through Lennox’s appointment of an exclusive financing partner, which centralized program administration, dealer onboarding requirements and promotional eligibility rules. The implementation narrative emphasizes structural enablement to increase promotional uptake and to support specific financing programs, without claims about measured outcomes.
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Lennox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Lennox implemented Cisco Webex Meetings. Lennox embedded Cisco Webex Meetings on its public website to enable browser-based conferencing as part of its Audio Video and Web Conferencing capabilities, supporting external customer interactions and internal collaboration workflows.
The deployment uses core Cisco Webex Meetings modules such as scheduled meetings, browser join, screen sharing, and cloud based recording, reflecting standard Audio Video and Web Conferencing functionality. Administration and access control are handled through corporate IT provisioning and user account management to align meeting access with corporate identity and security policies. Implementation emphasis is on web embedded join flows that minimize client installation and allow meeting orchestration directly from the website.
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Collaboration | Collaboration |
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2017 | 2017 |
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Lennox Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Lennox SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2016 | 2016 |
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Lennox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Lennox TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Lennox PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Lennox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lennox
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lennox Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-05 | Lennox | Evaluated | Nice Systems | NICE inContact CXone Cloud CX Platform | Customer Experience | CRM |
| 2025-08-27 | Lennox | Evaluated | BCD Travel | BCD Travel | Travel Management | ERP Services and Operations |
| 2025-05-21 | Lennox | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
| 2025-04-09 | Lennox | Evaluated |
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eCommerce | eCommerce |