Warszawa, 00-175,
Poland
Leroy Merlin Poland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Leroy Merlin Poland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5450 Leroy Merlin Poland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leroy Merlin Poland has purchased the following applications: HCM Deck Digital Learning for Learning and Development in 2018, Oracle Retail (ex Retek) for Retail Management in 2018, Synerise for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leroy Merlin Poland is running and its propensity to invest more and deepen its relationship with HCM Deck , Oracle , Synerise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leroy Merlin Poland revenues, which have grown to $1.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leroy Merlin Poland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCM Deck | Legacy | HCM Deck Digital Learning | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018 Leroy Merlin Poland implemented HCM Deck Digital Learning in the Learning and Development category to standardize and digitize onboarding across its Polish stores. The deployment centered on enterprise digital learning and a Knowledge Base to create repeatable, role-aligned onboarding for new retail hires.
The implementation used HCM Deck Digital Learning and an integrated Knowledge Base as primary functional modules, applying configurable learning paths, onboarding curricula, content authoring and assessment workflows consistent with modern learning management capabilities. Automated assignment and progress tracking were used to enforce mandatory onboarding sequences and capture learner completion data, while content centralization enabled consistent training materials across stores.
Operational coverage focused on HR and store operations across Leroy Merlin Poland, with rollout executed at the national store level to standardize first-day through first-month training. Governance emphasized centralized content ownership and version control within the HCM Deck Digital Learning environment, with localized delivery to store teams and managers to support operational readiness.
The HCM Deck case study reports measurable outcomes following the 2018 rollout, including up to a 9% reduction in new-hire turnover and first-month productivity rising toward 70 percent, attributed to the standardized onboarding and knowledge management approach.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Leroy Merlin Poland implemented Oracle Retail (ex Retek) as a central Retail Management platform to support supply chain execution projects led by the Logistics Development team. Workstreams explicitly included Oracle ERP implementation, Oracle Transportation Management process adjustment, and the rollout of a new central warehouse, aligning IT and business requirements for warehouse opening and stock transfers.
Oracle Retail (ex Retek) was configured to manage order processing, claims handling, and stock management, while a JDA WMS Billing Module was implemented to support warehouse billing flows. Functional capabilities covered order management, claims processing, stock reconciliation and WMS billing, and process-level adjustments were applied to transportation planning in Oracle Transportation Management to fulfill business needs.
Integrations and operational coverage connected Oracle Retail to Oracle ERP and Oracle Transportation Management, with JDA WMS Billing integrated into warehouse operations for billing orchestration. The implementation scope included the new central warehouse, local warehouse distribution planning, store receiving points, and warehouse to customer direct deliveries, with specific emphasis on stock transfers and orchestration across stores and distribution sites.
Governance and process transformation activities included defining and implementing business and IT solutions for the central warehouse, a strategic plan for the local warehouse distribution model, and a transformation of the store receiving process to centralize delivered quantity counting in the x dock flow. The Logistics Development team led the implementation and process redesign to embed Oracle Retail as the operational backbone for order, claims and stock management within Leroy Merlin Poland.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synerise | Legacy | Synerise | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019 Leroy Merlin Poland implemented Synerise as its Analytics and BI platform on the retailer's public website. Leroy Merlin Poland uses Synerise as an Analytics and BI solution to support customer analytics and web personalization for its digital marketing and e-commerce functions.
The implementation centers on website instrumentation and real time event collection, feeding Synerise customer profiles and behavioral analytics modules. Configurations are oriented around segmentation, campaign orchestration, personalization engines, and analytics reporting, reflecting capabilities commonly deployed in Analytics and BI projects to unify web event data and support targeted digital campaigns.
Integration is focused on the company website, with Synerise capturing web events and unifying them into persistent customer records, enabling marketing and e-commerce teams to execute segmented campaigns and personalization logic. Operational coverage is concentrated on digital channels and marketing operations, with data flows from frontend tracking into the Synerise analytics layer and downstream segmentation and activation modules.
Governance and operational processes emphasize centralized instrumentation, data quality controls, and marketer driven campaign workflows, aligning analytics outputs with campaign orchestration and personalization use cases. Synerise serves as the central Analytics and BI instance for website driven customer analytics, enabling Leroy Merlin Poland to convert web event streams into actionable segments and personalized experiences.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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