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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Leroy Merlin Poland Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HCM Deck Legacy HCM Deck Digital Learning Learning and Development HCM n/a 2018 2018
In 2018 Leroy Merlin Poland implemented HCM Deck Digital Learning in the Learning and Development category to standardize and digitize onboarding across its Polish stores. The deployment centered on enterprise digital learning and a Knowledge Base to create repeatable, role-aligned onboarding for new retail hires. The implementation used HCM Deck Digital Learning and an integrated Knowledge Base as primary functional modules, applying configurable learning paths, onboarding curricula, content authoring and assessment workflows consistent with modern learning management capabilities. Automated assignment and progress tracking were used to enforce mandatory onboarding sequences and capture learner completion data, while content centralization enabled consistent training materials across stores. Operational coverage focused on HR and store operations across Leroy Merlin Poland, with rollout executed at the national store level to standardize first-day through first-month training. Governance emphasized centralized content ownership and version control within the HCM Deck Digital Learning environment, with localized delivery to store teams and managers to support operational readiness. The HCM Deck case study reports measurable outcomes following the 2018 rollout, including up to a 9% reduction in new-hire turnover and first-month productivity rising toward 70 percent, attributed to the standardized onboarding and knowledge management approach.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail (ex Retek) Retail Management ERP Services and Operations n/a 2018 2018
In 2018 Leroy Merlin Poland implemented Oracle Retail (ex Retek) as a central Retail Management platform to support supply chain execution projects led by the Logistics Development team. Workstreams explicitly included Oracle ERP implementation, Oracle Transportation Management process adjustment, and the rollout of a new central warehouse, aligning IT and business requirements for warehouse opening and stock transfers. Oracle Retail (ex Retek) was configured to manage order processing, claims handling, and stock management, while a JDA WMS Billing Module was implemented to support warehouse billing flows. Functional capabilities covered order management, claims processing, stock reconciliation and WMS billing, and process-level adjustments were applied to transportation planning in Oracle Transportation Management to fulfill business needs. Integrations and operational coverage connected Oracle Retail to Oracle ERP and Oracle Transportation Management, with JDA WMS Billing integrated into warehouse operations for billing orchestration. The implementation scope included the new central warehouse, local warehouse distribution planning, store receiving points, and warehouse to customer direct deliveries, with specific emphasis on stock transfers and orchestration across stores and distribution sites. Governance and process transformation activities included defining and implementing business and IT solutions for the central warehouse, a strategic plan for the local warehouse distribution model, and a transformation of the store receiving process to centralize delivered quantity counting in the x dock flow. The Logistics Development team led the implementation and process redesign to embed Oracle Retail as the operational backbone for order, claims and stock management within Leroy Merlin Poland.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Synerise Legacy Synerise Analytics and BI Analytics and BI n/a 2019 2019
In 2019 Leroy Merlin Poland implemented Synerise as its Analytics and BI platform on the retailer's public website. Leroy Merlin Poland uses Synerise as an Analytics and BI solution to support customer analytics and web personalization for its digital marketing and e-commerce functions. The implementation centers on website instrumentation and real time event collection, feeding Synerise customer profiles and behavioral analytics modules. Configurations are oriented around segmentation, campaign orchestration, personalization engines, and analytics reporting, reflecting capabilities commonly deployed in Analytics and BI projects to unify web event data and support targeted digital campaigns. Integration is focused on the company website, with Synerise capturing web events and unifying them into persistent customer records, enabling marketing and e-commerce teams to execute segmented campaigns and personalization logic. Operational coverage is concentrated on digital channels and marketing operations, with data flows from frontend tracking into the Synerise analytics layer and downstream segmentation and activation modules. Governance and operational processes emphasize centralized instrumentation, data quality controls, and marketer driven campaign workflows, aligning analytics outputs with campaign orchestration and personalization use cases. Synerise serves as the central Analytics and BI instance for website driven customer analytics, enabling Leroy Merlin Poland to convert web event streams into actionable segments and personalized experiences.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2021 2021
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Leroy Merlin Poland
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Leroy Merlin Poland Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Leroy Merlin Poland Technographics

Leroy Merlin Poland is a Retail organization based in Poland, with around 5450 employees and annual revenues of $1.11 billion.

Leroy Merlin Poland operates a diverse technology stack with applications such as HCM Deck Digital Learning, Oracle Retail (ex Retek) and Synerise, covering areas like Learning and Development, Retail Management and Analytics and BI.

Leroy Merlin Poland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HCM Deck, Oracle and Synerise.

Leroy Merlin Poland recently adopted applications including Genesys Cloud CX in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Leroy Merlin Poland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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