Boucherville, J4B 6C5, QC,
Canada
Les Emballages Carrousel Technographics
Les Emballages Carrousel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Les Emballages Carrousel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Les Emballages Carrousel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Les Emballages Carrousel has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Les Emballages Carrousel is running and its propensity to invest more and deepen its relationship with Microsoft , Tawk.to , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Les Emballages Carrousel revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Les Emballages Carrousel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Les Emballages Carrousel Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013, Les Emballages Carrousel implemented Microsoft Dynamics NAV as its ERP Financial system. The deployment targeted core financial operations for the Canadian transportation company with roughly 450 employees, centralizing financial accounting and inventory valuation under Microsoft Dynamics NAV.
Microsoft Dynamics NAV was configured to provide standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed asset management and inventory valuation controls. The NAV installation was integrated with Descartes TMS and Accellos One WMS, enabling synchronization of order data, shipment events, inventory movements and costing between warehouse operations, transportation execution and finance.
Operational scope covered finance, supply chain, warehouse operations and transportation planning, with implementation choices emphasizing unified master data for customers, suppliers and items. Governance focused on centralized financial controls and coordinated change management to manage the multi-application landscape and ensure consistent accounting treatments across Microsoft Dynamics NAV, Descartes and Accellos One.
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ERP Financial | ERP Financial Management |
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2020 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Les Emballages Carrousel implemented Tawk.to. Les Emballages Carrousel deployed the Tawk.to Chatbots and Conversational AI solution on its public website to enable real time visitor engagement and website customer service functions.
The deployment uses the Tawk.to web chat widget embedded in site pages, leveraging a cloud hosted SaaS architecture with a central agent dashboard for conversation management and chat history. Operational ownership sits with the customer service and digital channels teams, which configured agent assignment, messaging workflows, and availability settings inside Tawk.to to support front line customer support and online inquiry handling.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Les Emballages Carrousel deployed Microsoft 365 as its primary Collaboration platform. The deployment is presented as a cloud-hosted Microsoft 365 tenant supporting the company website and corporate productivity across its Canadian operations.
The implementation covers core Microsoft 365 capabilities including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, OneDrive for user file sync, and the Office productivity suite for desktop and web authoring. The company references Microsoft 365 on its public website, indicating an active tenant-backed deployment and standard SaaS provisioning of collaboration services.
Governance appears to follow tenant-level administration patterns typical for Microsoft 365, with Azure Active Directory based identity and access management, centralized policy configuration for document governance and information protection, and role based administration for IT and business unit owners. Business functions supported include corporate communications, operations, sales, and HR, with collaboration and document workflows unified on the Microsoft 365 Collaboration platform.
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Collaboration | Collaboration |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2015 | 2015 |
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Warehouse Management | SCM |
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2015 | 2015 |
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Warehouse Management | SCM |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Les Emballages Carrousel
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Les Emballages Carrousel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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