Charlotte, 28273, NC,
United States
Leser US Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Leser US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Leser US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leser US has purchased the following applications: SAP R/3 for ERP Financial in 2014, SAP Business Network Asset Collaboration for Enterprise Asset Management in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leser US is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leser US revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leser US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP R/3 | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Leser US implemented SAP R/3 as its ERP Financial platform to support formal quote generation and core finance operations. The deployment focused on day to day and project quoting workflows used by teams responsible for the Northeast and Midwest regions of the United States and Canadian provinces east of Manitoba, with SAP R/3 serving as the authoritative system for producing formal commercial documentation and responding to technical inquiries.
SAP R/3 was configured to deliver sales quoting and core financial capabilities common to the ERP Financial category, including Sales and Distribution style quote-to-order workflows and Financial Accounting style ledger and invoicing processes. Configuration emphasized standardized quote templates and pricing condition management to ensure consistent document output for both routine service quotes and project work.
Operational coverage centered on the commercial and technical teams handling quotes and technical questions across the specified North American regions, aligning sales, technical support, and finance functions around a single SAP R/3 instance. The implementation oriented business processes toward centralized quote creation and standardized documentation, with embedded approval and financial control points to govern commercial commitments and downstream accounting.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Network Asset Collaboration | Enterprise Asset Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Leser US implemented SAP Business Network Asset Collaboration to centralize valve product and asset data, using Enterprise Asset Management functionality to establish a single source of truth for equipment documentation and digital twins. The deployment targeted product master data consolidation and documentation workflows to ensure customers and service providers could retrieve current, error free technical records and equipment representations.
SAP Business Network Asset Collaboration was used to provision digital twin capabilities, enabling persistent equipment digital twins and controlled versioning of documentation. The implementation emphasized product and asset data governance, configuration of digital twin artifacts, and operational access for external service providers, aligning equipment records with maintenance and spare parts references.
The rollout activity in Germany improved data quality and cross party collaboration, and SAP cited reductions in initial recording costs up to 95 percent. The program streamlined maintenance and spare parts processes across LESER's customer base, while centralization of valve product and asset data created standardized documentation workflows between LESER, its customers, and its service providers.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Leser US implemented Cisco Webex Meetings, deploying Cisco Webex Meetings on its public website as the organization’s Audio Video and Web Conferencing platform. The implementation embeds browser-based meeting access and scheduled conferencing capabilities to provide real-time video, audio bridging, screen sharing, and recording features in line with Audio Video and Web Conferencing functional workflows.
Configuration emphasized standard meeting capabilities and hosted meeting controls appropriate for a small manufacturing organization, with Cisco Webex Meetings provisioned to support both internal collaboration and external customer-facing sessions. Governance and user lifecycle processes were administered internally by IT, including user provisioning and access controls, and the deployment strategy prioritized simple web join flows to minimize end user setup.
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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