Smithton, 15479, PA,
United States
Levin Furniture Technographics
Levin Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Levin Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Levin Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Levin Furniture has purchased the following applications: Amazon Pay for Payment Processing in 2021, ClearCompany Onboarding for Onboarding in 2025, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Levin Furniture is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , ClearCompany , Rival (formerly SilkRoad Technology) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Levin Furniture revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Levin Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Levin Furniture Tech Stack and Enterprise Applications
Levin Furniture ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Levin Furniture implemented Amazon Pay on its public website to handle online checkout payments within the Payment Processing category, using Amazon Web Services AWS as the vendor. This deployment places Amazon Pay as the primary digital wallet and payment acceptance layer for Levin Furniture ecommerce checkout flows.
The implementation embedded the Amazon Pay client side button and widgets into the website checkout and used Amazon Pay APIs for server side order authorization and tokenized payment handling, consistent with Payment Processing functionality for hosted wallet acceptance, authorization, capture and refund workflows. Implementation work focused on payment gateway integration, token management and API orchestration between the storefront and payment endpoints.
Operational ownership sits with the ecommerce and payments functions, with governance oriented around online checkout controls, payment reconciliation procedures and PCI scope reduction through hosted wallet interactions. The Amazon Pay integration on the Levin Furniture site centralizes online payment acceptance, aligns payments processing with ecommerce order workflows, and establishes standard operational processes for transaction handling and dispute routing.
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Levin Furniture HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearCompany | Legacy | ClearCompany Onboarding | Onboarding | HCM | n/a | 2025 | 2025 |
In 2025, Levin Furniture expanded its use of ClearCompany Onboarding by adding ClearCompany Learning across its Pennsylvania and Ohio operations. Levin Furniture was already using ClearCompany Recruiting and ClearCompany Onboarding, enabling a consolidated talent acquisition and onboarding flow under the ClearCompany suite.
The implementation centered on Onboarding workflows and the ClearCompany Learning LMS, which was configured to deliver structured onboarding curricula, assign role based learning paths, and centralize training completion records. The LMS component was deployed in about two weeks, and configurations emphasized automated course assignments, completion tracking, and visibility into new hire readiness.
Operational scope covered HR and store operations teams, unifying recruiting, onboarding, and learning processes to create a single source of truth for training status. Outcomes called out in the case study include faster ramp up for new hires and easier training tracking, reflecting improved visibility into onboarding and learning completion.
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Recruiting | HCM |
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2017 | 2017 |
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Levin Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Levin Furniture implemented LiveChat on their website. LiveChat is deployed as a Chatbots and Conversational AI solution to enable on-site messaging for customer service and lead capture, and Levin Furniture uses LiveChat to support online customer interactions and shopping assistance.
The implementation is delivered through the LiveChat application embedded in Levin Furniture’s e-commerce pages, configured with conversational workflows common to chat platforms, including proactive chat invites, canned responses, and agent routing to sales and support teams. Operational scope focuses on customer service and e-commerce functions across Levin Furniture’s United States retail operations, with ownership residing in customer service and online sales teams, and chat transcripts used to drive inquiry handling and order support processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Levin Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Levin Furniture SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2008 | 2009 |
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Levin Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Levin Furniture ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Levin Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Levin Furniture
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Levin Furniture Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||