Silver Spring, 20910, MD,
United States
Lifematters Technographics
Lifematters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lifematters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 142 Lifematters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lifematters has purchased the following applications: AlayaCare Procura for Home Care Management in 2019, Microsoft 365 for Collaboration in 2015, CallRail Call Tracking for Call Tracking and Recording in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lifematters is running and its propensity to invest more and deepen its relationship with AlayaCare , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lifematters revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lifematters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lifematters Tech Stack and Enterprise Applications
Lifematters ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AlayaCare | Legacy | AlayaCare Procura | Home Care Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Lifematters implemented AlayaCare Procura as its Home Care Management platform to support a strategic shift toward value based purchasing and expanded participation in Medicare Advantage and Transitional Care programs. The deployment prioritized improved outcomes tracking and richer data collection to align clinical workflows with payer requirements, and was selected for the flexibility and interoperability the vendor marketed.
The AlayaCare Procura implementation centered on Home Care Management capabilities including clinical documentation, care coordination, care plan management, scheduling, and outcome measurement to support field clinicians and care managers. Billing and invoicing workflows were a focal configuration area, with the platform configured to orchestrate financial transaction records while accommodating gaps in native payment presentation and customer self service features.
To address invoicing and online payment controls not provided natively, Lifematters integrated third party payment and invoicing services through AlayaSphere, leveraging the vendor ecosystem to add online invoice viewing and payment method control. Operational coverage targeted Lifematters home care operations and clinical teams engaged in Medicare Advantage and Transitional Care engagements, with data exchange and interoperability patterns established to support payer and referral collaboration.
Governance changes emphasized standardized data capture, clinical documentation standards, and billing workflow redesign to support value based purchasing reporting and program enrollment processes. Lifematters cited AlayaCare Procura’s extensibility and its roster of apps and web services in AlayaSphere as the decisive factors for meeting their interoperability and customer experience requirements.
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Lifematters Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Lifematters implemented Microsoft 365 as its primary Collaboration platform. Lifematters is a United States based healthcare organization with approximately 142 employees, and public site metadata shows Microsoft 365 in use for corporate services and web-facing functionality.
The Microsoft 365 deployment at Lifematters centers on standard Collaboration capabilities including cloud email, synchronous and asynchronous communication, and document management. The implementation is consistent with Exchange Online for hosted mail and calendaring, Microsoft Teams for messaging and meetings, and SharePoint Online and OneDrive for Business for content storage and intranet needs, while Azure Active Directory provides cloud identity and access management for single-tenant administration.
Operational coverage appears enterprise wide across clinical and administrative business functions, where Microsoft 365 supports team collaboration, secure document sharing, and employee productivity. Governance is organized around centralized tenant administration, role based access control, user provisioning and retention and compliance controls aligned to healthcare information management, ensuring consistent policy application across the organization.
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Lifematters CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2017 | 2017 |
In 2017 Lifematters deployed CallRail Call Tracking on its website to establish inbound call attribution and marketing source visibility. CallRail Call Tracking is implemented as a cloud-hosted Call Tracking and Recording solution and is configured to capture website-originated calls and map them to digital campaigns and landing pages. The deployment centers on site-level instrumentation using CallRail tracking numbers and script-based dynamic number insertion to preserve session-level attribution.
Functional modules emphasized in the implementation include call attribution and tracking, call detail records and analytics, and session correlation between web visits and phone conversions. CallRail Call Tracking supplies call logs and recording capabilities for patient intake and front-desk workflows, enabling marketing and operations teams to reconcile web engagement with inbound voice interactions. Governance changes documented during rollout focused on standardized tagging of marketing sources, phone number pools per campaign, and call handling workflows for intake teams. Data is retained in CallRail for reporting and used by Lifematters to inform campaign decisions and operational routing.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Lifematters IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Lifematters
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| No data found | ||||||
Apps Being Evaluated by Lifematters Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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