LifeMD, Inc. Technographics
LifeMD, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LifeMD, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 196 LifeMD, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LifeMD, Inc. has purchased the following applications: FreeWheel Demandsuite for Agency Management in 2023, Zendesk Chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LifeMD, Inc. is running and its propensity to invest more and deepen its relationship with FreeWheel, A Comcast Company , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LifeMD, Inc. revenues, which have grown to $92.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LifeMD, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LifeMD, Inc. Tech Stack and Enterprise Applications
LifeMD, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, LifeMD, Inc. implemented FreeWheel Demandsuite on its website. LifeMD, Inc. uses FreeWheel Demandsuite as an Agency Management solution to manage digital advertising and campaign trafficking across its consumer-facing web properties.
The implementation is deployed directly on the website using tag-based ad delivery and demand orchestration patterns common to Agency Management platforms. Functional capabilities in use include campaign management and trafficking, inventory allocation and yield controls, targeting configuration, and consolidated reporting and analytics interfaces provided by FreeWheel Demandsuite. Operational ownership sits with marketing and ad operations teams, with web operations responsible for tag deployment and configuration changes, and governance focused on campaign approval workflows, access controls, and reporting permissions. The integration footprint is centered on site-level ad decisioning and publisher inventory management rather than back-office financial or CRM systems.
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LifeMD, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, LifeMD, Inc. implemented Zendesk Chat to provide on-site conversational support. Zendesk Chat is used as a web-embedded chat widget on lifemd.com and is categorized under Chatbots and Conversational AI, delivering real-time messaging and session handoff between consumers and support staff.
The implementation emphasizes core chat capabilities common to the Chatbots and Conversational AI category, including an agent workspace for live conversations, proactive messaging triggers, chat transcript capture, and routing workflows to support customer service interactions. Operational scope is explicitly the public website, with administration and configuration handled by LifeMD teams to align chat interactions with customer support and digital engagement workflows, and the deployment is centered on web channel engagement rather than backend system integrations.
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LifeMD, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, LifeMD, Inc. implemented Google Workspace (Formerly Google G-Suite) as their Collaboration platform to standardize productivity and communications across the organization. The deployment functions as the primary collaboration backbone for corporate operations and content workflows that support the company website and customer-facing materials.
The Google Workspace implementation includes core modules such as Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides, and the Google Workspace admin console for user and group management. Configuration emphasized centralized identity and access controls, group based sharing policies, and mobile device management to secure distributed access and enable collaborative document authoring and review.
Operational coverage spans corporate, clinical, and customer support functions, enabling shared scheduling, document collaboration, and secure file storage tied into web content creation processes. Governance centered on admin role segregation, standardized sharing and retention policies, and a staged rollout aligned to business unit needs and content publishing workflows.
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LifeMD, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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LifeMD, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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LifeMD, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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LifeMD, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at LifeMD, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LifeMD, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-13 | LifeMD, Inc. | Evaluated | Sticky.io | Sticky.io | Subscription and Recurring Billing | ERP |