Lifespan
167 Point St,
Providence, 2903, RI,
United States
Providence, 2903, RI,
United States
1 401-444-3500
Healthcare
Lifespan Technographics
Lifespan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lifespan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17005 Lifespan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lifespan has purchased the following applications: Workday Financial Management for ERP Financial in 2023, Infor Global HR Benefits Administration for Benefits Administration in 2013, EpicCare Ambulatory for Electronic Health Record in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lifespan is running and its propensity to invest more and deepen its relationship with Workday , Infor , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lifespan revenues, which have grown to $2.82 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lifespan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lifespan Tech Stack and Enterprise Applications
Lifespan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023 Lifespan selected Workday Financial Management as part of a multi-application deployment that also included Workday Human Capital Management and Workday Adaptive Planning, aligning the organization with an ERP Financial solution for the office of the CFO. The decision positions Workday Financial Management at the center of Lifespan’s cloud-based finance architecture, with explicit intent to unify financial, workforce, and operational data across the organization.
Workday Financial Management was implemented to centralize core financial capabilities typical of an ERP Financial system, including general ledger consolidation, accounts payable and receivable workflows, and enterprise financial reporting, while Workday Adaptive Planning was configured to support integrated budgeting and forecasting. Workday Human Capital Management supplies the workforce and payroll data streams used in planning and cost allocation, creating a contiguous data model across finance and HR.
The deployment emphasizes native integration between Workday Financial Management, Workday HCM, and Workday Adaptive Planning to create a single cloud-based source of truth for financial and workforce information. Operational scope centers on finance and HR functions within the healthcare organization, with the integrated stack intended to streamline cross-functional planning and transactional processing.
Governance and process changes focus on enabling the CFO office to automate financial processes and consolidate planning and reporting workflows, leveraging Workday’s cloud services and Workday AI capabilities noted in the vendor announcement to support faster, data-driven decisions. Lifespan’s implementation reflects a move to unify financial management, workforce data, and enterprise planning under Workday Financial Management in the ERP Financial category.
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Lifespan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Global HR Benefits Administration | Benefits Administration | HCM | n/a | 2013 | 2014 |
In 2013, Lifespan implemented Infor Global HR Benefits Administration as part of an enterprise Infor Cloud Suite 11 initiative to provision centralized Benefits Administration and global human resources capabilities for over 15,000 active employees. The engagement positioned Infor Global HR Benefits Administration as the core HR application for workforce lifecycle events, talent acquisition intake, and benefits eligibility management across the health system.
The implementation included detailed configuration of Human Resource and Talent Acquisition forms using Infor Rich Client v11, covering Hire, Re-Hire, Change Pay Rate, Position Update, Promote, and Transfer workflows for both TA and Non-TA processes. Security design and ongoing maintenance were delivered through the Lawson Security Application and Lawson Security Administrator, creating security roles, security rules, actor groups, context properties, ISS Synchronization, and new user setup to enforce role based access and separation of duties.
Integration work focused on data exchange with payroll and reporting stacks, building interfaces to the existing ADP Payroll system using SQL Server Management Studio and SQL Server 2016 for ETL and transactional transfers. Reporting and analytics were implemented using the Infor reporting tool alongside SQL Server based reports, and the Employee Self Service portal was redesigned using JavaScript, HTML, and CSS while candidate external and internal job boards were modified to support recruitment flows.
Program governance emphasized change request management, enterprise design adherence, and documentation driven rollout. The team produced step by step process documentation, training class materials, User Derived Fields created with LPL, Use Case diagrams to explain functional workflows, system design and test plan templates, and executed integrated system testing and user acceptance testing to validate recruitment, benefits, and compensation workflows and to operationalize the new Infor Global HR Benefits Administration environment.
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Core HR | HCM |
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2023 | 2023 |
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Employee Experience | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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Lifespan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EpicCare Ambulatory | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Lifespan implemented EpicCare Ambulatory as its Electronic Health Record for outpatient clinical operations, explicitly aligning the application to ambulatory clinical workflows and clinician documentation needs. The deployment emphasized clinician-facing workflows and training continuity, supported by staff certified in both Ambulatory and Phoenix modules.
Configuration focused on standard EpicCare Ambulatory capabilities including clinical charting, order entry, e-prescribing, scheduling, and ambulatory documentation templates, with customization to support role based clinical documentation and encounter workflows. The implementation included configuration of clinical decision support and ambulatory scheduling logic consistent with Electronic Health Record best practices for outpatient care.
Operational coverage targeted ambulatory clinical departments and associated clinical operations, with Phoenix competency noted for revenue cycle and ambulatory billing adjacent activities. Training and enablement were central to rollout, evidenced by long term principal trainer roles that designed, delivered, and evaluated curricula to assess employee skills in electronic records technology and business operations.
Governance was anchored in a training driven rollout model, combining curriculum development, employee skills assessments, and workflow consultation to align process changes with system configuration. The program included ongoing facilitation of training assessments and advisement on project implementation related to technology training and process workflow, creating a structured governance loop between clinical teams and application configuration owners.
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2023 | 2023 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Lifespan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Lifespan Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Lifespan SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2024 | 2024 |
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Lifespan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Lifespan EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Lifespan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Lifespan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2021 | 2021 |
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Lifespan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Lifespan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Lifespan
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President and Chief Information Officer | CXO | IT | |
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Director Of Payroll Operations | Director | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Vice President, Operations | VP | Operations | |
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Director of HRIS and HR Service | Director | HR | |
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Apps Being Evaluated by Lifespan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lifespan IT executives and key decision makers. This section highlights Lifespan's latest recorded technology evaluations, including Epic Compass Rose for Electronic Health Record on 2025-01-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lifespan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-24 | Lifespan | Evaluated | Epic Systems | Epic Compass Rose | Electronic Health Record | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Lifespan Technographics
Lifespan is a Healthcare organization based in United States,
with around 17005 employees and annual revenues of $2.82 billion.
Lifespan operates a diverse technology stack with applications such as
Workday Financial Management, Infor Global HR Benefits Administration and EpicCare Ambulatory,
covering areas like ERP Financial, Benefits Administration and Electronic Health Record.
Lifespan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Infor and Epic Systems.
Lifespan recently adopted applications including
Workday Supply Chain Management for Healthcare in 2024, Workday Financial Management in 2023 and Workday HCM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lifespan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lifespan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lifespan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.