LifeSpan
785 W. 1700 South, Ste. 1,
Salt Lake City, 84104, UT,
United States
Salt Lake City, 84104, UT,
United States
1 801-973-9993
Retail
LifeSpan Technographics
LifeSpan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LifeSpan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 LifeSpan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LifeSpan has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Zendesk Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LifeSpan is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Bolt Financial or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LifeSpan revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LifeSpan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LifeSpan Tech Stack and Enterprise Applications
LifeSpan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, LifeSpan implemented Oracle NetSuite ERP within the ERP Financial category to centralize core accounting and order to cash processes for its United States based retail operations. The deployment targeted a 50-employee organizational footprint and focused on financial controls, invoicing, and transactional order records while coexisting with separate shipping platforms.
Oracle NetSuite ERP was configured to handle standard financial modules such as general ledger, billing, accounts receivable, and invoicing, and to serve as the system of record for order and invoice data. Shipping and transportation execution remained on TMS programs Kuebix and ShipStation, with staff manually entering shipment details into Kuebix because the systems do not integrate, and shipping documents including bills of lading, packing slips, and invoices were prepared to coordinate warehouse pick and pack and full truckload shipments.
Operationally the implementation affected logistics, warehouse coordination, and customer service functions, with an Interim/Permanent Shipping Manager in Salt Lake City, UT from May 2019 to Present driving NetSuite adoption while performing manual data entry into Kuebix and continuing logistics specialist duties. Governance relied on role based operational workarounds rather than automated integration, with staff negotiating carrier rates, resolving carrier exceptions, preparing BOLs and invoices for warehouse fulfillment, and responding to customer emails and calls using Oracle NetSuite ERP financial records alongside separate TMS interfaces.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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LifeSpan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 LifeSpan implemented Zendesk Chat on its website. Zendesk Chat is deployed as an embedded live chat solution and is categorized as Chatbots and Conversational AI to support customer service and pre-sales inquiry handling for the retailer.
The implementation centers on website based visitor engagement, using Zendesk Chat agent consoles, automated greeting triggers, canned responses, chat routing to frontline customer service and e-commerce support staff, and transcript capture for case escalation. Functional capabilities implemented include real-time visitor monitoring, quick reply scripts, chat transfer and tagging, and basic analytics and reporting consistent with Zendesk Chat functionality. Governance focused on configuring routing rules, message templates, and transcript retention to align chat workflows with support operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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LifeSpan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 LifeSpan deployed Microsoft 365 as its Collaboration platform to centralize business communications and document workflows. The deployment serves a 50-employee retail organization in the United States and is referenced on the company website. Microsoft 365 operates as the primary Collaboration layer supporting email, calendaring, and team collaboration across sales, customer service, and operations.
Configuration emphasizes common Microsoft 365 modules such as Exchange Online for email, SharePoint Online for content management, and Teams for synchronous collaboration and meetings. Administration is scoped to a small IT footprint, using tenant controls, user provisioning, and shared document libraries to manage permissions and content lifecycle. The presence of Microsoft 365 on the public website indicates the application is both operationally central and used as a corporate trust signal, linking LifeSpan Microsoft 365 Collaboration to core business communication and document management functions.
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Collaboration | Collaboration |
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2020 | 2020 |
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LifeSpan eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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LifeSpan SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2018 | 2018 |
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LifeSpan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2021 | 2021 |
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CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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LifeSpan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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LifeSpan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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LifeSpan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at LifeSpan
| First Name | Last Name | Title | Function | Department | Phone | |
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VP of Sales | VP | Sales | |
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Direct Sales Manager | Manager | Sales | |
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President | CXO | Finance | |
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CEO | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by LifeSpan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LifeSpan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LifeSpan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD LifeSpan Technographics
LifeSpan is a Retail organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
LifeSpan operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
LifeSpan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Microsoft.
LifeSpan recently adopted applications including
Amazon Pay in 2021, Google Pay in 2021 and Apple Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LifeSpan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LifeSpan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LifeSpan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.